Average salary: Rs809,383 /yearly
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* Assist Customers and CS teams query landing on support channel.
* Analyse queries raised, identify system Bugs and raise them to backend team.
* In case of understanding gaps, provide clarity with respect to product and
functionality to the end User with the help of screen...
...Key Responsibilities: ● Respond to customer service issues promptly and professionally via Calls/Email’s
● Take ownership of customer escalations, ensuring all issues are effectively resolved.
● Collaborate with various departments to expedite problem resolution.
● Keep...
...Customer Relationship Management Senior Lead
Job Id: 34580
Location: Gurgaon/ Bangalore
Function: Sales, Marketing & Customer Relationship Management
Reports to: Team Lead
Role Purpose
The Customer Services Administrator is focused on providing comprehensive...
...that required 3+ years of formal studies.
~ Good Verbal and Written communication skills.
~1+years of relevant experience in handling customer queries via calls.
~1+year of experience in MS Excel.
~ Flexible with shift timings.
~ Flexible to work from office....
...Our success is in the success of our customers. Only you can make that happen.
A Senior Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied...
...IGT is looking for Customer Experience Senior Manager - Training Professional (for Voice and Chat /Email Customer Experience Improvement) to join our fast growing International Travel Servicing Operations. If you are a Training professional who is passionate about developing...
...commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo is leading the... ...Thane (Mumbai), India office is looking for a Customer Relations Senior Executive to join the team. Our Customer Service team seeks to provide...
votre rôle
To have overall accountability for the Quality of solutions provided to multinational Customers. (measure service provided against defined Service Level Agreements)
Service Level Management
Prepare and publish Program Plan (including Program Structure...
...POSITION TITLE:
Consultant / Senior Consultant – Fraud and Revenue Intelligence Lead
Sector – Government
POSITION... ...Practice Lead – Fraud and Security Intelligence
DEPARTMENT:
Customer Advisory (Presales)
Roles and responsibility...
...- Build relationships with key employees among customers - Create plans to address clients' business needs. - Advise clients on creating... ...retain customers - Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers' needs. (ref:updazz.com)
...Customer Experience Intern
Location: Noida Sector 59 InOffice
Job Type: Internship
Job Description:
As a Customer Experience... ...resolve user issues effectively escalating complex problems to senior team members when necessary.
3. User Engagement: Proactively engage...
...B to C and B to B online marketplaces. With over 400 satisfied customers, our cutting-edge deep-tech software product suite has earned us... ...has a bachelor's degree in engineering. Job Description: As the Senior Manager of Customer Support at Vinculum, a leading SaaS product...
...copywriting, asset coordination, QA, and scheduling. - Support various strategic programs via manual and triggered campaigns across the customer lifecycle including prospecting, win-back, nurturing, post-purchase, loyalty, retention, surveys, and transactional emails. - Build...
Rs 0.26 - 0.32 lakhs p.a.
...that cater to your unique trading goals. Join us on this thrilling journey towards financial success!
Job Overview
Full-Time Customer Service Role for Fresher with less than 1 year of experience in Gurgaon
Job Description
~ Fluent / Excellent Communication...
...about what the future holds. We are a team of dreamers, builders, product thinkers building for the new world!
About the Role:
The Customer Success role at Zamp is pivotal in building lasting relationships with our clients, driving user adoption, and ensuring customer...
...Roles and Responsibilities 1. Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. 2. Troubleshoot... ...issues efficiently, escalating more complex problems to senior staff or relevant departments when necessary. 3 .Maintain a deep...
...Key responsibilities
• Respond to incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates; complete callbacks to clients, providers, in order to provide information and resolve customer service issues.
• Interpret...
...reached 650 million people.
Role Purpose
• The main duty of a Customer Care Agent is to ensure a high quality and efficient customer service... ...moment.
Any queries please reach out to Astha Srivastava - Senior Executive Recruitment MENA and South Asia (astha.srivastava@...
British Council
Delhi
21 hours ago
...Customer Care Executive Fresher
Overview:
As a Customer Care Executive Fresher you will play a crucial role in providing excellent... ...chat
Resolving customer issues and escalating complex cases to senior team members
Understanding and addressing customer needs and...
...are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.)
Unlimited Leaves
Freedom...
