Search Results: 4 vacancies
...SSM (Service Success Manager) and SSH (Service Success Head) prior to tool onboarding- Develop and maintain status tracker for all in scope accounts- Work closely with the Admin/SMEs to review the data analysis and scripting opportunities identified to reduce the cycle time...
...second level troubleshooting using tools and utilities to resolve network related issues.- Heath Check and Maintenance Operations on in scope network elements and infrastructure- Severity 1 to 4 Incident triage, support, management, restoration, recommendations- Root Cause...
...providing accurate estimations for development efforts.- Collaborating with product management and engineering teams to define project scope, timelines, and deliverables.- Participating in code reviews and providing constructive feedback to ensure code quality,...
...appropriate background information for review.- Collaborates with developers on reproducing, detailing, and documenting reported defects.- Uses testing tools and follows processes required to complete testing work.- Traces tests to requirements for the given scope (ref:hirist.tech)
