Average salary: Rs394,553 /yearly
More statsSearch Results: 35,232 vacancies
...Experience with Cloud environments.
Experience with Content Guru as provider will be a plus
At least 3 years’ experience in contact centre systems analysis, ideally in designing contact centre services, processes and environments
Experience in working with global...
...Duties & responsibilities:
Initiate telephonic contact with students/parents data source in order to generate prospective clients for overseas studies and assign to respective branch counsellors for expert level call back.
Interacting contacts via live chat, emails,...
Rs 4 - 6 lakhs p.a.
...But whatever the task, you’ll see it as an opportunity to deliver sales through excellent service. So you’ll also love getting to know... ...customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception...
...Job Description
Job Title : Associate, Global Contact and Support Hub
No. of Vacancies : 1
JR : R0067977
Location : Bangalore... .... Capture leads, customer requirements, generate cases and sales opportunities.
Your profile
Dynamic and self-motivated customer...
...Requirements
SKILLS AND QUALIFICATIONS:
~ At least one year of working experience in IT.
~ Tier 2 or Tier 3 Contact Center Engineer
~ Knowledge of Network cabling and cable management
~ Experience configuring router and firewall appliance...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
Job Role : Program Manager with Contact Center SkillsLocation : Austin, TX (Onsite).Job Description : We are seeking a highly experienced Program Manager with Contact Center Skills to join our dynamic team. The ideal candidate will have 7+ years of proven expertise in managing...
...Job Title- Contact Centre Representative I
Solution Line- ECC
Position type- Full Time
Work Location- Gurgaon
Working style- Hybrid
Cab Facility- Yes
Shift Time – Rotational
People Manager role: No
Required education and certifications...
Job Description :
Develop objectives for the call center's day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (costs, customer service metrics etc.)...
Overview:
Key Responsibilities:
You will be required to answer all types of customer contacts including inbound calls, faxes, mail, and e-mails presented from all sources and across several skillsets within defined SLA’s achieving all personal and team KPI’s and targets....
~ Job Title – RESOLUTION SPECIALIST, CONTACT CENTER
~ Position Level – K
~ Work Location – Bangalore
~10 months – 3 Years of relevant customer service experienc e
~ Shift : Night Shift ( Permanent ) Resume shortlisted candidates will be invited for the Face to...
...Sound decision making.
Primary Skills
Strong Communication & Customer Service Skills.
Minimum 12+ years of international contact center experience.
Secondary Skills
Must be able to effectively adapt to accelerating changes.
This is remote work requiring...
...Responsibilities:
Will perform pre-sales.
Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity.
Develop and oversee the creation of high-level solution architecture, ensuring alignment...
...sequence of priority - Min 5 years of Prior experience of working at a Contact Centre/BPO. - Min 3 yrs of experience in a leadership role,... ...through direct selling and ancillary income to achieve their team's sales and service goals, as part of the wider Customer Care Department...
...Assistant Vice President – Contact Centre Analytics - INS023267
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial...
...incoming
calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full... ...Supports the Herbalife philosophy by promoting new products, sales tools and marketing campaigns.
Possesses excellent knowledge of...
...platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development... ...Additional Salesforce certifications e.g.: Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Marketing Cloud Consultant
...strengthening our dedication to leave the world better than we found it.
We are looking for passionate engineer to join the team transforming Contact Center Platform, partnering with highly skilled global and regional colleagues, in a fast paced and exciting environment. Join us and...
...Responsibilities:
Leads and develops technical sales efforts for key accounts
Provides ongoing support to clients after projects have been completed
Handles consultative functions to customers in technical operations in terms of designing and
implementing network...
...hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Head of Contact Centre Change.
Principal responsibilities
Develop and execute key strategic transformation programs aligned with the overall business...