...embark on an unforgettable journey of luxury
Job Description
Director of Rooms is responsible for ensuring a smooth operation of Front Office, Butler Services, Guest Services, Housekeeping, Laundry, Security & Horticulture departments in an attentive, efficient and...
...Description
What you will be doing:
Coordinate with HK to pre-block rooms
Verify that guests are pre-keyed and registered, depending on... ...guest check-outs
Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late...
...Interactions
Internally
Finance
F&B
Front Office
Housekeeping
IT
Kitchen
Talent & Culture
Externally
Guests... ...main market segment
Perform monthly review account profile on room nights production and average rate
Monitor competitors' rate...
Rs 13000 - Rs 17000 per month
...Roles & Responsibilities
Overseeing day-to-day operations including check-in/check outs, guests queries, maintaining guest records, housekeeping, etc.
Handle Guest interaction In person and also Email correspondence
Staff interactions/management with housekeeping staff...
...high-quality education and training.
involved in teaching or assisting with academic activities and curriculum for Front Office & Housekeeping
overseeing the daily operations of the campus
managing administrative tasks
coordinating with various departments,...
...within the outlet.
.To carry out any other reasonable duties and responsibilities as assigned.
~ To liaise and organize with Housekeeping department that the established cleaning schedules are strictly adhered to.
~ To coordinate all repair and maintenance and issue...
...based on areas of expertise.- You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design- You will conduct solution/product...
...Inspired Dining Experiences and Unmatched Hotel Services and Amenities.
Job Description
Maintain complete knowledge of:
Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code
Restaurant...
...revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
Ensure that team refers to guest history...
...bank forms are safely stored and that all measures are taken to protect cash on hand at any point of sale area and the General Cashier's room.
To verify the daily foreign exchange rates comply with and are advertised according to the procedure.
To prepare actual and...
...and Unmatched Hotel Services and Amenities.
Job Description
Main Duties:
Administration : Requisitions food orders from store room and daily market list.
Customer Service : Ensure that guests have service up to standards.
Financial:. Responsible for all food...
...maintenance including furniture & fixtures, painting, parts renewal & repairs, kitchen and laundry equipment, low voltage (LV), guest rooms, F&B outlets, function/banquet areas, front/back of the house, plumbing & drainage.
Ensure that maintenance & repairs performed by...
...strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
- Effectively communicates a compelling Total Hotel Profit Optimization vision to...
...Manager in order to reach the establishment strategic goals.
Participate in preparation and achievement annual hotel business plan for rooms, F&B and minor operating departments.
Set and maintains the yield management strategies along with Director of Revenue and General...
...library for hotel.
Oversees and develops hotel collaterals to support Sales and Event teams as well as operational departments including Rooms and Food and Beverage. Employee Communications / Relations
Supports Talent and Culture team to achieve their goals through...
...satisfaction.
Key Responsibilities:
Supervising the front desk staff and ensuring excellent customer service
Managing reservations and room assignments
Training and coaching front desk team members
Handling guest inquiries and complaints
Ensuring compliance with...
...per the standards, which include daily administration, meeting and greeting visitors, dealing with queries and complaints, and booking rooms.
Maintain high standards of customer service at the Reception so that customers' expectations are consistently exceeded.
Ensure...