Average salary: Rs270,000 /yearly
More stats ...address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working...
...address concerns.
• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Measures transfer of learning from...
...supervisor as necessary.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Meets and greets guests.
Conducting Human Resource Activities...
...leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Shares plans with property leadership...