Queue manager tech support jobs

 ...Description We are seeking a Queue Manager Tech Support to oversee our technical support ticketing system in India. The ideal candidate will have a solid background in tech support, with a focus on managing customer inquiries and ensuring high levels of satisfaction.... 

 ...website at Position Overview: The Support Manager plays a vital role in facilitating...  ...involves direct, hands-on management of tech and client support activities, collaborating...  ...resources/teams. Monitor support/ticket queues and provide timely response, updates,and... 

 ...Job Summary Provide L2 Support for Middle and Back-office applications 24/7 across different shifts. Continuously improve and innovate...  ...is an exciting opportunity within Financial Markets Production Management. You will be under production support team responsible to... 

 ...Customer support executives work to troubleshoot issues reported by existing customers. The role of customer support is to influence all the customer experiences with the company to enact positive results. This may include the auditing of support issues to determine how Contus... 

 ...strong functional & technical knowledge Responsible for knowledge management, ensuring solution steps, automation opportunities, preventive...  ...to deliver effective and faster product capabilities . Support CASH Management Operations leveraging technology to streamline processes... 

 ...aspects of products and services, and communicate them intelligently to clients. Communicate with tech leads, project managers and team members to provide a high clarity support for clients. WHAT WE LOOK OUT FOR Sharp listening skill and command over English in writing... 

 ...an industry-leading technology outsourcing support provider with expertise in the...  ...responsible for ensuring customer outages are managed effectively. Partnering with the customer...  ...issue resolution strategies. Ticket and Queue Oversight: Oversee the ticket backlog, prioritize... 

 ...Job Title: Tech Support Manager Department: Technical Support Location: Indore (On-site) Experience: 4–5 Years Company: Robro Systems Website: Budget: 5-7 LPA About Robro Systems Robro Systems is a fast-growing innovator in AI-powered automation... 

 ...the healthcare technology space.. Job Summary As a Level 1 Support Executive, you will be the first point of contact for our clients...  ...active listening skills. Ability to multitask, prioritize, and manage time effectively. Comfortable using technology platforms like... 

 ...industry-leading technology outsourcing support provider with expertise in the telecommunications...  ...technical support. This role involves managing a team of service desk engineers,...  ...effective resolution of issues. Manage ticket queues, ensuring timely follow-up in accordance... 

 ...high volume of requests daily Technical Support Requirements Degree in Computer Science...  ...in Microsoft. Prior experience in tech support, desktop support, or a similar role...  ...the form of procedural documentation. Managing multiple cases at one time. Testing and... 

 ...2A Role Designation Senior Technical Support Executive To apply call (***) ***-****/849...  ...months' work experience in Service Desk/ Tech support process providing remote support...  ...carriers.  Basic networking knowledge Time Management Skills  Being proactive and show the... 

 ...SmartQ is a leading innovative Food-Tech startup, which pioneers in providing world-class Cafeteria management services. The organization eases the life of corporate employees...  ...services, Vendor integration, eliminating the queues, minimizing wait time, increasing collaborative... 

 ...one like you and that's why there's nowhere like RSM. The IT Support Manager is responsible for functioning primarily as a liaison between...  ...experience while providing adequate support. Support Queue Management Manage IT support queue to ensure metrics are being... 

 ...cloud-first digital transformation and data management company offering products and IT services...  ...IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing...  ...manage daily operations, ownership of ticket queues and SLAs, mentorship of staff, and close... 

 ...Director of Support Services - Vishakpatnam- upto 65 LPA Tech support Director POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5%... 

 ...➢ Good customer service skills ➢ Time management, efficiency, the ability to meet deadlines...  ...● Lead and supervise a voice technical support team, ensuring effective communication...  ...voice support call center. ● Monitor call queues, agent performance, and service levels to... 

 ...responsible for providing high-quality technical support and customer service for dss+ IT users. This role involves managing and resolving IT incidents and requests,...  ...assign tickets. Active tracking of Service Desk queue to ensure all tickets are handled promptly and professionally... 

 ...of Escalation Engineers delivering remote support to Riverbed customers and partners....  ...Demonstrable people, process and performance management experience is a requisite. Riverbed's...  ...tasks to include; availability management, queue management, ACD participation (management... 

 ...hire and provide guidance to a team of Technical Account Managers and Tier 3 technical support professionals Set performance goals, conduct regular performance...  ...enhance customer satisfaction. Monitor support ticket queues, prioritize tasks, and allocate resources appropriately... 

 ...leading products include enterprise asset management, procurement and contract management,...  ...Job Summary The Manager I, Technical Support will provide direct supervision and guidance...  ...with the US team to support early and late queues and ensure smooth case handoffs.... 

 ...Job Title: TAC Support Manager Overview: We are seeking a highly motivated and experienced TAC Support Manager to lead our global technical...  ...performance indicators (KPIs). o Monitor and manage ticket queues, ensuring timely resolution of customer issues. o Implement... 

 ...technology, consumer, healthcare/life sciences, fintech, and deep tech, supporting entrepreneurs who are building category-defining businesses....  ...Job Roles and Responsibilities: Calendar & Appointment Management: -Schedule and manage the founder's meetings and... 

 ...Desk Agents and Senior Agents .Manage shift scheduling, workload balancing, and real-time queue monitoring to ensure SLA adherence .Provide guidance and support on complex or high-impact tickets...  ...Come join the 140,000+ coders, tech shapers, and growth makers at Genpact... 

 ...ideal candidate will be based in Pune to support our hybrid work setup requirements....  ...to support the wider team in building and managing backlogs at portfolio level to ensure that...  ...Language AI product & engineering teams HS Tech Support HS Customer Success PE Agent... 

 ...Role: Tech Ops / Sales Support – CPaaS & Whatsapp business API Location: Noida Experience: 2–5 years Function: Pre-sales, Post-sales...  ...support •Monitor uptime, platform health, and basic incident management with product /engineering teams •Assist in client... 

 ...experienced Reporting/MIS Lead to oversee and manage reporting and data-related functions...  ...failures in SQL/Python. Lead a team of data support analysts responsible for developing and...  ...with functional leads. Prior exposure to tech/data support in odd working hours.... 

 ...Program Management - Assistant Manager - Payments About Us:  Paytm is India's leading mobile payments and financial services...  ...Paytm Payment Gateway team is building the next generation tech stack to support the massive scale of payment transactions at Paytm. Thanks to... 

 ...Roles and Responsibilities: - Deliver Level 1 (L1) Technical Support through the IT Service Desk, ensuring timely resolution of user issues. Troubleshoot and resolve technical problems efficiently, providing clear guidance to end users. Accurately log and document... 

 ...About the role: Our client is looking for an experienced IT Manager to lead a cross-functional technology team responsible for...  ...Key Responsibility:  Lead and manage a team of IT specialists supporting enterprise applications across procurement, supply chain, analytics...