Average salary: Rs628,643 /yearly
More statsSearch Results: 4,591 vacancies
Cogitate is an IT, Product based MNC with an expertise of over 75 years into the Insurance Domain. We provide Advanced technology solution in the insurance domain across the value chain.
We currently work on Dot NET technology, Artificial intelligence and Machine Learning...
...opportunities for process improvement and optimization.
Evaluate lead interactions and touchpoints throughout the sales process to ensure quality and compliance with company standards.
Implement quality controls to track and measure lead conversion rates and outcomes....
...Key Responsibilities:
1. Quality Monitoring and Evaluation:
Conduct thorough evaluations of customer interactions to assess quality standards compliance and customer satisfaction levels.
Identify areas for improvement and provide actionable feedback to agents...
...identify system requirements. - Monitor debugging process results. - Investigate the root causes of non-conforming software. - Track quality assurance metrics, like defect densities and open defect counts. Stay up to date with new testing tools and test strategies.Skills Needed...
Rs 5 - 5.5 lakhs p.a.
...We have urgent opening for Quality Analyst
Job Description
Taking product process training along with certification
Daily calls auditing and sharing feedbacks.
Analysing the RCA ’s for business improvement
Taking different types of session related quality...
...the ability to identify and communicate risks and issues effectively.- Strong attention to detail and a commitment to delivering high-quality software solutions.- Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-...
Job Description
Roles & Responsibilities:
~Participates in design of call monitoring formats and quality standards.
~Performs call monitoring and provides trend data to site management team.
~Uses quality monitoring data management system to compile and track performance...
Job Description:
We have urgent opening for Quality Analyst
Job Description
~Taking product process training along with certification
~Daily calls auditing and sharing feedbacks.
~Analysing the RCA’s for business improvement
~Taking different types of session related...
...Quality Analyst
IT/Software Bangalore, Pune, Mumbai
3 - 5 yrs
Keyskills : Process Definition, Training, Process Compliance, Process Improvement, Conducting Interviews
Job Description : 1. Process definition 2. Coordinate, implement, and track process improvements...
...Job Title: Quality Analyst Upstox Inbound Process
Job Description:
We are currently hiring two Quality Analysts for our Upstox inbound process at our Airoli location. The Quality Analysts will be responsible for assessing and ensuring the quality of customer interactions...
...Fortune 500 & FTSE 100 companies. To know more about Firstsource please visit our website
Job location : Mumbai
Position : Sr.Quality Analyst- Collection Process
Division : BPO
Experience : 2-4 years of experience in relevant role
Key Skills :
Monitor...
...We have an urgent opening for the position of Data Quality Analyst for Insights and the Digital Data Analytics industry.
Job Description:
Will be required to check various outputs that are delivered to the client.
Identify issues in data and advise on solutions to...
...We are looking for a Quality Analyst Executive to ensure quality & consistency across all verticals in the Sales Team. Candidates should have excellent communication as well as interpersonal skills in order to improve the quality of all Outreach efforts in Sales.
Responsibilities...
...Overview:
The role of a Quality Analyst in a Business Process Outsourcing (BPO) setting is crucial for ensuring the overall quality of service delivery to clients. The Quality Analyst will be responsible for monitoring and evaluating the quality of customer interactions...
...QAExperience : 5+ YearsSalary : 15-32 LPA Job Description :- 5+ Years of experience in testing Net Suite application- Experience in Quality Engineering and software testing methodologies such as functional, Integration and regression testing.- Proficiency with Agile related...
...queues for internal customers7. Help troubleshoot issues with strong analytical and problem-solving skills8. Conduct post-release/ post-implementation testing9. Work with cross-functional teams to ensure quality throughout the software development lifecycle (ref:hirist.tech)
...Corporate Technology is seeking candidates for the following position in its Mercer Compass team based out of Mumbai.
Senior Engineer - Quality Assurance & testing
What can you expect?
Work in a diverse and inclusive culture as part of a global organization
Working...
...Quality Analyst- Customer service (Domestic Voice )!.
Role Specifications:
Graduate with 3+ years of experience
• 24/7 shifts with 1 rotational off
• On paper, 1+ years’ experience as a Quality Analyst and, over all.
• The candidate should be from the customer...
...Roles and Responsibilities:
Excellent Communication Skills
Should be on papers as Quality Analyst with International Process
Flexiable working in US Shifts (5.30 pm to 8.30 m)
Responsible for calibrating and supporting quality standards.
Participates in joint call...
Rs 8 - 9.5 lakhs p.a.
...Job Description:
We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing...
