Average salary: Rs449,999 /yearly
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- ...Job Title: Quality Analyst (B2C Customer Support | Voice & Chat) Location: Hyderabad Shifts: Rotational Shift including night shifts Employment Type... ...chat transcripts for adherence to quality standards, process guidelines, and compliance. Evaluate troubleshooting...SuggestedFull timeShift workNight shift
GlowTouch Technologies
Secunderabad10 days ago - ...Required Skills: * Candidate should have at least 1-2 year of experience as a Quality Analyst in international voice or Telecom Process. * Experience in Six sigma tools. * Should have Experience in TNA and TNI, BQ management. * Comfortable to work in night shifts...SuggestedImmediate startNight shift
TP Vision
Gurgaon15 days ago - ...Hiring: Quality Analyst International Process Indore | Pune | Bangalore | Hyderabad US Shift | 5 Days | Rotational Off Requirements Graduate... ...(Mandatory) 2+ yrs QA experience (BPO) International Voice/Blended Process Excellent Communication Skills Key...SuggestedUS shift
Shine com
Indore1 day ago - ...Leading BPO in Kolkata Role - Sr Quality Analyst International Voice Process Require minimum 1 Year Experience as Quality Analyst in International Voice Process Worked on 7QC tools CTC UPTO 6.5LPA US SHIFTS Looking for Excellent Communication Skills Virtual...SuggestedWork at officeUS shift
hiresquad resources
Kolkatta2 days ago - Location;pune Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive feedback on evaluations Discuss and...Suggested
r3 Consultant
Pune4 days ago Rs 5 - 10 lakhs p.a.
...are seeking a detail-oriented and experienced Quality Analyst to evaluate and ensure the delivery of high-quality customer service in our international voice contact center. The ideal candidate will monitor calls, identify process gaps, and collaborate with stakeholders to...SuggestedNight shiftTrigent Software Private Limited
Bangalore4 days ago- ...Quality Analyst – Outbound & Inbound Sales Calls | Chandigarh University Company Name: Chandigarh University Location: Gharuan, Mohali... ...: Sales & Operations (Call Quality) Role Category: Voice Process – Quality Analysis Employment Type: Full-time, On-site...SuggestedFull timeImmediate startShift workDay shift
Chandigarh University
Kharar1 day ago Rs 8 - 18 lakhs p.a.
...Job description As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner... ...is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure then...SuggestedFlexible hoursTaskus
Indore4 days ago- ...applications for the role of Management Trainee, Quality Analyst - Customer Care! Responsibilities .... ...hires with required knowledge on client processes and tools. Leads the Nesting team of... ...experience with international IB/ OB Voice process .Mandatory experience in...SuggestedTraineeshipShift workNight shiftAfternoon shift
Genpact
Gurgaon9 hours ago - ...any fees at any stage of the recruitment process. In case you receive any unsolicited... ...report to immediately. Role: Specialist- Quality Analyst. Experience: 3 Years. Location:... ...management experience. This is inclusive of both voice and non-voice processes. Assess agent...SuggestedImmediate startRemote jobWorldwideShift work
MarketStar
Bangalore2 days ago - ...Job Title: Team Lead – Quality Analyst (US Voice Process & US Healthcare Recruitment) Location: Hinjewadi, Pune Experience Required: 7+ Years Notice Period: Immediate Joiners Preferred Shift Timing: US Shift (Night Shift) Job Summary: We are seeking an...SuggestedImmediate startUS shiftShift workNight shift
r3 consultant
Pune18 days ago - Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team...SuggestedFull timeLocal areaWorldwideShift workNight shift
ResultsCX
Bangalore2 days ago - ...attitude, professionalism, and solid communication skills. The QA Analyst II will bring experience with testing software, requirements... ...application features. Report defects, help manage the triage process and ensure all issues are handled efficiently. Exposed to automation...SuggestedFull time
- Hi, We are hiring for a Quality Control with one of our clients Work from Office Night Shift - 5PM to 3AMTransport Provided Skill Sets... ...overall Have worked in any operation quality or Internal audit process for minimum 1+ years Has prepared Audit methods, Audit...SuggestedWork at officeUS shiftNight shift
- ...Determine the priority for test scenarios and create execution plans to implement the scenarios. Create documentation for automated processes including test plans, test procedures, and test cases. Requirements 6+ years of experience in software testing within the...SuggestedLocal area
- To be updated by recruiter.
Rs 1 - 6 lakhs p.a.
...collections; DRA certification preferred Perform detailed data analysis and scrutinize client-provided details Meet quality standards and suggest process improvements based on findings Use QA tools such as Pareto charts, run charts for performance evaluation Achieve...Shift work1point1
Gurgaona month ago- ...Bachelor's Degree CTC- up to 6 LPA location- Gurgaon Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive...
r3 consultant
Gurgaon18 days ago Rs 3.5 - 6.5 lakhs p.a.
...We are seeking a Senior Quality Analyst to join our team in India. The ideal candidate will have a strong background in software quality assurance, with a focus on ensuring the delivery of high-quality software products. Responsibilities Develop and execute test plans,...Izee Manpower
Chennaia month ago- ...Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years... ...ensure timely quality insights are shared to drive process improvements. Should ensure timely feedback and...
Accenture in India
Mumbai25 days ago Rs 1 - 3 lakhs p.a.
...We're looking for a Senior Quality Analyst with strong US healthcare RCM experience to own quality across our billing and revenue workflows.... ...directly impacts revenue integrity and customer trust. You'll be the voice of real-world RCM inside the product and help ensure the system...Full timeAgilewaters Consulting Private Limited
Punea month ago- ...local dreams become realities, all over the world. Learn more at Role purpose The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of processes, transactions, and deliverables. The role ensures adherence to defined standards, SLAs,...Local area
idp education ltd
Gurgaon11 days ago - ...Key Responsibilities: Data Quality Assurance Design and execute test plans for data pipelines... ..., SQL, and Azure DevOps. Integrate QA processes into CI/CD pipelines for continuous... ...& Documentation Partner with data analysts, data architects, and stakeholders to understand...
atkinsrealis
Bangalore4 days ago - ...Job Title: Quality Analyst (QA) Location: Malad Working Days: 5 Days (Rotational Shifts) Week Offs: 2 Rotational Week Offs Job Summary... ...feedback, and ensuring adherence to quality standards and processes. Key Responsibilities: Conduct call monitoring and evaluate...Day shift
TP Health
Mumbai4 days ago - Greetings from Saira Jobs! We are currently recruiting for a 'Quality Analyst' on behalf of our partner. Explore the opportunity below and... ...resolution. Maintain clear test documentation and contribute to QA process improvements. Years of experience :2 to 5 years experience...
Kanz
Coimbatore2 days ago - ...Job Description – Quality Analyst (4+ Years Experience) Location: Jaipur Experience: 4+ Years Job Type: Full-Time Role Summary We are seeking a skilled and detail-oriented Quality Analyst with 4+ years of experience in manual and automation testing. The ideal...Full time
aelum consulting - servicenow premier partner
Jaipur3 days ago Rs 1 - 3 lakhs p.a.
• Atleast 1 year years of experience as a Quality Analyst in a BPO environment • Strong knowledge of call audits, quality parameters, and RCA... ...improvements Must have experience in lead Generation process. Your Responsibilities: • Conduct call audits and evaluate...1point1
Delhia month agoRs 3.5 - 8 lakhs p.a.
...Define and apply a sampling approach or methodology to perform daily quality checks and audits. Create and update quality control (QC) checklists that list critical and non-critical steps for each process. Conduct weekly error workshops with operations team members to prevent...Artex Risk Solutions
Bangalorea month agoRs 8 - 18 lakhs p.a.
...Job Description We are seeking a Quality Analyst to join our team in India. The ideal candidate will be responsible for ensuring the quality of our software products through rigorous testing processes. This role requires a detail-oriented individual who is passionate about...Taskus
Sahibzada Ajit Singh Nagar4 days ago- ...Job Summary: We are seeking a dedicated and detail-oriented Quality Analyst to join our Quality Assurance team. The Quality Analyst will... ...products and services through rigorous testing, analysis, and process evaluation. The ideal candidate will have a keen eye for detail...
hexpress healthcare softech private limited
Vadodara4 days ago
