Average salary: Rs449,999 /yearly
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- ...Job Title: Quality Analyst (B2C Customer Support | Voice & Chat) Location: Hyderabad Shifts: Rotational Shift including night shifts Employment Type... ...chat transcripts for adherence to quality standards, process guidelines, and compliance. Evaluate troubleshooting...SuggestedFull timeShift workNight shift
GlowTouch Technologies
Secunderabad7 days ago - ...Required Skills: * Candidate should have at least 1-2 year of experience as a Quality Analyst in international voice or Telecom Process. * Experience in Six sigma tools. * Should have Experience in TNA and TNI, BQ management. * Comfortable to work in night shifts...SuggestedImmediate startNight shift
TP Vision
Gurgaon4 days ago - Location;pune Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive feedback on evaluations Discuss and...Suggested
r3 Consultant
Pune14 days ago - ...Leading BPO in Kolkata Role - Sr Quality Analyst International Voice Process Require minimum 1 Year Experience as Quality Analyst in International Voice Process Worked on 7QC tools CTC UPTO 6.5LPA US SHIFTS Looking for Excellent Communication Skills Virtual...SuggestedWork at officeUS shift
hiresquad resources
Kolkatta3 days ago - ...any fees at any stage of the recruitment process. In case you receive any unsolicited... ...report to immediately. Role: Specialist- Quality Analyst. Experience: 3 Years. Location:... ...management experience. This is inclusive of both voice and non-voice processes. Assess agent...SuggestedImmediate startRemote jobWorldwideShift work
MarketStar
Bangalore5 days ago - ...Job Title: Team Lead – Quality Analyst (US Voice Process & US Healthcare Recruitment) Location: Hinjewadi, Pune Experience Required: 7+ Years Notice Period: Immediate Joiners Preferred Shift Timing: US Shift (Night Shift) Job Summary: We are seeking an...SuggestedImmediate startUS shiftShift workNight shift
r3 consultant
Pune7 days ago - Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team...SuggestedFull timeLocal areaWorldwideShift workNight shift
ResultsCX
Bangalore5 days ago - ...thinking organization, apply now. We are currently seeking a Quality Analyst to join our team in Hyderbad, Telangana (IN-TG), India (IN).... ...reconciliation, and analysis. # Solid understanding of ETL processes, data warehousing concepts, and pipelines. # Prior experience...SuggestedHybrid workWork at officeRemote jobFlexible hoursShift work
NTT DATA North America
Mumbai3 days ago Rs 3 - 7 lakhs p.a.
...are actively seeking a highly analytical and detail-oriented Quality Analyst to join our client's team through Acme Services . This pivotal... ...to jointly address and resolve performance issues. Process Improvement : Offer actionable solutions and suggestions for...SuggestedAcme Services
Kolkatta14 days ago- ...personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete. The company’s... ...conducting regular audits of recorded calls/chats, reviewing sales processes, identifying areas for improvement, and providing...Suggested
Cultfit Healthcare
Bangalore2 days ago - ...Quality Analyst Profile - The Quality Analyst, coordinates and oversees internal Quality operations. In addition, this position establishes... ...Responsibilities / Activities · Responsible for ensuring the process is free of defects and at the appropriate quality level for production...SuggestedFlexible hours
TP
Jaipur19 days ago Rs 1 - 4 lakhs p.a.
...Roles and Responsibilities : Responsible to map clients internally as per the assigned quality parameters. Responsible to analyze New Client Quality . Being a strong link between the Sales and the Dealing team to ensure client activation & mapping . Responsible...SuggestedSbicap Securities
Udaipur21 days agoRs 2.5 - 6 lakhs p.a.
...Key Responsibilities: Implement and manage call quality audits Drive initiatives to enhance customer satisfaction levels Monitor... ...Requirements: Graduate or above Previous experience as a Quality Analyst Understanding and application of quality tools...SuggestedAakash Educational Services Aesl
Gurgaon21 days agoRs 3 - 15 lakhs p.a.
...The QC is accountable for managing day-to-day activities of Coding and Ensuring that associates follow project-related quality processes, Should possess good knowledge in medical coding terms and work processes. Required Candidate profile Extensive Quality experience...SuggestedYuva Global Services
Bangalore27 days agoRs 2 - 6 lakhs p.a.
...Key responsibilities: Implement and ensure Call Quality Audit. Monitor and evaluate inbound and outbound calls to ensure adherence... ...to improve overall Business performance. Work on a continuous process of evaluating and identifying key behavior that drives sale and...SuggestedAakash Educational Services Aesl
Noida21 days ago- ...and delivered in alignment with project specifications, meeting quality standards, and adhering to deadlines. The role requires a thorough... ...requirements and the ability to execute and manage the delivery process efficiently. Job Description & Duties: Conduct quality...Traineeship
izmo ltd
Bangalore7 days ago - ...Quality Analyst Location-Malad , Rotation Shift, BPO- Please share your resume to the below mail ID and drop a message or call to... ...outbound interactions handled by Sky RMs within the Banking process . Evaluate calls, emails, and CRM cases against predefined...Immediate startRotating shift
TP
Mumbaia month ago - ...and applications to solve their digital challenges, achieving outcomes that benefit both business and society. · Job Title: SAP Quality Analyst · Location: pan india (Hybrid) · Experience: 8+ yrs · Job Type : Full time · Notice Period:- Immediate joiners....Full timeHybrid workImmediate start
People Prime Worldwide
Secunderabad3 days ago Rs 3 - 5 lakhs p.a.
...Anticipate potential problems, plan appropriate resolutions, and take early corrective action ~ Identify any potential quality issues per defined process and escalate potential quality issues immediately to management ~ Actively participate in development and quality...Immediate startWorldwideHELLA
Pune20 days ago- ...Job Description Join a high-impact Quality Assurance team that safeguards operational... ...outcomes. Advance your career by driving process improvements, automation, and training that... ...followed, current, and effective for QA analysts. # Recommend enhancements to testing job...Shift work
Jpmorgan & Co
Bangalore3 days ago - We're seeking a Lead QA Engineer to spearhead our quality assurance efforts. In this role, you'll be instrumental in driving the QA lifecycle... ...test plans, automation frameworks, and continuous integration processes. This position offers the opportunity to innovate in testing...
Idea Usher
India6 days ago Rs 3.5 - 15 lakhs p.a.
...We are seeking a skilled Quality Analyst to join our dynamic team in India. The ideal candidate will be responsible for ensuring the quality... ...software products through comprehensive testing and validation processes. The Quality Analyst will work closely with developers and...Selectica International Solutions
Pune27 days ago- ...Summary: As a Quality Engineer, you will be part of a software engineering team that develops Lead to Cash functionality on the companies... ...as Cucumber and JBehave. Experience with Quote to Cash processes. Experience with Agile Scrum methodology. #AditiConsulting...
Aditi Tech Consulting Private Limited
Bangalore17 days ago - ...Job Description: Quality Analyst – Sales (Admissions Department) Location: Gurgaon, 6 days working, onsite Department: Sales – Admissions... ...quality insights into training modules, playbooks, and process improvements. Ensure regulatory and internal policy compliance...
Cyboard School
Gurgaon4 days ago Rs 5 - 10 lakhs p.a.
...As a Senior Quality Analyst , you will lead the quality assurance process to ensure we deliver reliable, secure, and user-friendly solutions. This role is a blend of strategy and execution, where you will design and execute robust test strategies, collaborate with cross-functional...Pxsn
Punea month agoRs 2.5 - 6.5 lakhs p.a.
...We're Hiring | BPO Quality Analyst (QA) Great opportunity for experienced BPO Quality Analysts... ...Monitor and evaluate customer interactions (Voice / Chat / Email) • Conduct quality... ...provide feedback to agents • Identify process improvement opportunities • Ensure process...Aim Plus
Chennai28 days ago- Details: Job Description Stefanini is 35 years established global IT services organization, headquartered in Brazil, Sao Paulo. We are located in 45 countries with 88 offices across the globe with 35,000 employees and growing. In India we are positioned at Noida, Pune...
Stefanini North America and APAC
Pune3 days ago - Greetings from Saira Jobs! We are currently recruiting for a 'Quality Analyst' on behalf of our partner. Explore the opportunity below and... ...resolution. Maintain clear test documentation and contribute to QA process improvements. Years of experience :2 to 5 years experience...
Kanz
Coimbatore3 days ago - ...Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years... ...ensure timely quality insights are shared to drive process improvements. Should ensure timely feedback and...
Accenture in India
Mumbai14 days ago Rs 3.5 - 6.5 lakhs p.a.
...We are seeking a Senior Quality Analyst to join our team in India. The ideal candidate will have a strong background in software quality assurance, with a focus on ensuring the delivery of high-quality software products. Responsibilities Develop and execute test plans,...Izee Manpower
Chennai22 days ago
