Average salary: Rs449,999 /yearly
More statsGet new jobs by email
- ..., analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model... ...We are seeking a detail-oriented and analytical Quality Analyst to join our BPO team, focusing on voice process operations. The ideal candidate will be responsible...Suggested
UnifyCX
India8 days ago - ...training and refresher training programs Train counsellors on courses, admissions processes, soft skills, and conversion techniques Analyze QA data and share performance and quality reports Support operations during peak admission periods Skills Required:...Suggested
Collegedunia
Gurgaon13 days ago - ...About Us: Silvermine Group helps companies bring offline processes online, saving time and money. We bring modern internet software... ...in the cloud for the US market. Job Summary: The Quality Analyst is responsible for monitoring, evaluating, and improving the quality...Suggested
Silvermine Group
Bangalore2 days ago - ...Job Title: Quality Analyst (B2C Customer Support | Voice & Chat) Location: Hyderabad Shifts: Rotational Shift including night shifts Employment Type... ...chat transcripts for adherence to quality standards, process guidelines, and compliance. Evaluate troubleshooting...SuggestedFull timeShift workNight shift
UnifyCX
Secunderabad8 days ago - ...Leading BPO in Kolkata Role - Sr Quality Analyst International Voice Process Require minimum 1 Year Experience as Quality Analyst in International Voice Process Worked on 7QC tools CTC UPTO 6.5LPA US SHIFTS Looking for Excellent Communication Skills Virtual...SuggestedWork at officeUS shift
Hiresquad Resources
Kolkatta6 days ago - Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts Job Summary We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team...SuggestedFull timeLocal areaWorldwideShift workNight shift
ResultsCX
Bangalore2 days ago - ...Job Title: Quality Assurance Analyst - International Voice Process Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd About us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing...SuggestedFull timeMonday to Thursday
Rs 2 - 6.5 lakhs p.a.
~2+ years exp. as team lead ~1+ year exp. as quality analyst ~2+ years exp. as Assistant Manager Required Candidate profile ~ Qualification... ...: Graduation Mandatory ~ Skills : Customer support/Inbound/Voice Process ~ Should be open to Rotational shifts/week offs ~...SuggestedShift workLinchpin Technologies
Navi Mumbaia month ago- ...We are looking for skilled Data Quality Analysts to join our team as consultants. In this role, you will be responsible for ensuring the integrity... ...cross-functional teams to establish data quality metrics and processes, and identify areas for improvement in our data management...SuggestedFull time
- Quality Analyst - Manual Tester Start Date Starts Immediately... ...releases. This role requires someone who understands testing processes deeply and can independently own modules. Key Responsibility...SuggestedRemote jobFull timeWork at officeImmediate start
- We are looking for an experienced Quality Analyst from the travel industry to monitor and enhance the quality of customer interactions for us travel sales and support processes. Role Responsibilities Quality Analyst (QA) Monitor and evaluate calls, chats, emails, and tickets...Suggested
SHARDA CONSULTANCY SERVICES
Gurgaon8 days ago Rs 35 - 58 lakhs p.a.
...whatsapp (***) ***-**** ~ Collaborate with the development team to ensure the products are designed and created with the highest quality standards. ~ Develop and document test plans, test cases, and test scripts to provide comprehensive and practical testing of...SuggestedImmediate startVijay Sabarwal (Proprietorship of Advance Immigration Soluti...
Australiaa month ago- ...coverage.- Support continuous integration (CI) and continuous delivery (CD) processes, ensuring seamless deployment cycles.- Review code and test results, ensuring high standards of software quality are maintained throughout the software development lifecycle.- Troubleshoot...Suggested
AdvaRisk
Pune7 days ago Rs 3 - 5 lakhs p.a.
...Description We are seeking a detail-oriented Quality Analyst to join our team in India. The ideal candidate will be responsible for ensuring... ...requirements and ensure quality throughout the development process. Perform regression testing and verify fixes in software products...SuggestedXyliv Technologies Private LImited
Chennaia month ago- ...trust at the core of Revolut. We're looking for a FinCrime Quality Analyst to provide feedback to analysts and report any issues to quality... ...outcomes Experience reviewing investigative decisions, processes, and controls, and making recommendations for continuous improvement...SuggestedImmediate startRemote job
Revolut
India4 days ago - ...ideal candidate will be responsible for ensuring high-quality delivery of next‑generation AI-driven voice and conversational systems, including robust... ...-to-Speech) output quality. 2. Quality Framework & Process Develop and maintain test cases, and automation frameworks...Immediate start
EXL
Noida3 days ago Rs 670 per week
Job Title: Junior Sales Quality Analyst - Sales Excellence & Compliance Company: Steeloncall Services India (Pvt.) Ltd. Location: Bangalore... ...support the Sales QA function by auditing calls, reviewing processes, and identifying improvement areas in day-to-day sales...Permanent employmentFull timeSteeloncall Services India Private Limited
Visakhapatnam16 days ago- Description :EbizON is looking for a Quality Analyst (Manual testing) to join our Technology team in Noida office.Roles & Responsibilities :- Perform API testing using tools such as Postman.- Execute UAT (User Acceptance Testing) and validate business requirements.- Identify...Work at office
- ...multiple stakeholders across the firm to establish standardized processes and guidelines, ensuring data consistency, accuracy, reporting and... ...completing all activities within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as...Flexible hours
- ...play a pivotal role in ensuring the highest standards of software quality. You will be responsible for the design and implementation of... ...Skills : Strong knowledge of software QA methodologies, tools, and processes. Experience with automated testing tools.- Strong hands on...
$ 6.5 per week
...Position: Call Quality Analyst About Convin Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales... ...quality audits for client accounts to ensure adherence to SLAs, processes, and quality standards. Use AI-driven tools (including...Convin
Bangalore5 days ago- ...Budget : 5 LPA Fixed + Variables Job description: ~ Conduct quality evaluations for calls, chats, emails, or workflow tasks. ~100%... ...with Operations, Training, and Quality teams to support process improvements. ~ Maintain documentation of evaluations, coaching...
Aliens Tattoo
Mumbai6 days ago - Quality Analyst Start Date Starts Immediately... .... We help in college research, exam prep tips, application process & also provide insights on-campus life. Launched in 2014, we...Immediate start
- ...Urgent Openings for Quality Analyst in Airoli - Navi Mumbai Education Any Graduate /HSC Experience Target Minimum 1 year of experience as a QA with Technical Process Experience Skills : Good communication skills; call monitoring; defect analysis; Feedback...
Foundever
Mumbai6 days ago - ...Job Description Job Title: Quality Checker – Travel Sales Process Location: CG Road Ambedabad Department: Sales / Quality Assurance *Speak with the employer* (***) ***-**** *You can email your Cv's directly at [HIDDEN TEXT]* Job Summary: We are seeking...Permanent employmentFull timeWork at officeNight shiftAfternoon shiftWeekday work
Technomine
Ahmedabad6 days ago - ...speaking 44 languages. Job Requirements Details: The Quality Analyst will be responsible for manual and automation testing in an Agile... ...Zephyr. Candidates must take initiative to drive the testing process independently. The role requires excellent communication and...Full timeWorldwide
Stefanini North America and APAC
Pune4 days ago - As a Sr. Quality Analyst, you will be designing and implementing tests, debugging and making corrective actions. You play a vital role in the company's application development process. You will be responsible for testing the product before launches to ensure that the product...
Krish TechnoLabs
Ahmedabad14 days ago - ...We are hiring Quality Analyst for Sales Outbound process Location: Navi Mumbai Role Summary:- The individual is responsible for implementing Call Monitoring Standards and taking Corrective Measures for Improvement. Participation in huddle sessions is required to share...Shift work
Hexaware Technologies
Mumbai28 days ago Rs 4.5 - 8.5 lakhs p.a.
Responsibilities Conduct L2 quality audits on HR content produced by Content Rating and Content Writing teams Validate accuracy, helpfulness, and safety of content against SOPs and defined rubrics Lead calibration sessions with Content Raters and Content Writers to...Han Digital Solution
Chandigarh28 days ago- ...interactions, support tickets, and service requests. Identify process gaps, customer pain points, and agent performance trends.... ...KPIs like TAT, FCR, Repeat and CSAT, and contribute to service quality initiatives. Help enhance our QA framework, audit sheets, and...Worldwide
Real Time Data Services
Gurgaon7 days ago
