Average salary: Rs309,340 /yearly
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...Key Responsibilities:
1. Quality Monitoring and Evaluation:
Conduct thorough evaluations of customer interactions to assess quality... ...:
Foster effective communication and collaboration with internal teams clients and other stakeholders.
Ensure alignment on...
...all levels.
:
Role & responsibilities
Evaluate required samples (BAU/Hygiene/Adhoc. etc.) as defined in MSA/client or internal Quality SOP/Process requirement.
Provide coaching/feedback for all evaluated samples within 48 hours (excluding WO/Leaves & ndash QE...
...Designs auditor quality parameters.
Provides inputs based on data analysis for process improvements using basic quality tools.
Facilitates process improvement meetings along with respective team in a domain to achieve the desired results.
Accurately reports data for...
...We are having an opening for a Quality analyst for the Bpo.
Interested can apply today.
Participates in design of call monitoring formats and... ...and expectations.
Provides actionable data to various internal support groups as needed.
Provides feedback to CS agents...
...Mega Walkin drive for QUALITY ANALYST (BPO \ International Voice Process Background) - 24th, 27th May 2024.
NOTE: *QUALITY ANALYST - BPO \ INTERNATIONAL VOICE PROCESS BACKGROUND MUST*
Interview Venue : HCL Tech Gate 1, Tower 3 Ground floor Cafe 1,
Elcot Sez, Sholinganallur...
The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers.
The team reviews service requests based on the predefined ...
...Hiring Associate Director - quality
Any international Voice (BPO)/US Healthcare
Min over all 18yrs experience and on paper 1 year AD , AGM & DGM
Must have handled 200 to 250 QA’s and 500 FT’s in present company
Skills Required:
1. Lean Six Sigma Black Belt...
...The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.
Responsibilities
Develop...
Rs 18000 - Rs 23000 per month
...Overview
Junior role with 1-3 years of experience in Kolkata
Qualifications and Skills
~1-3 years of experience in international voice process
~ Excellent communication skills in English
~ Strong customer service and problem-solving skills
~ Ability to...
...Identifying reasons for variances in cash/assets through bank & custody statements and other supporting data. · Interacting with designated internal teams, bank, custody and advisors for missing trades /corporate actions/ other transaction items · Following up on actions for...
...know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in... ...growth. For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our...
...- Bangalore
Hiring for Customer Support International Voice Process @ Bangalore
Greetings from PERSONAL NETWORK !!... ...: Customer Support Representative Analyst / Sr. Analyst
Process : CSR Service Voice -...
...Job Description - International Sales Process. - Responsible for UK client, handling queries, appropriate assistance. - Patience when handling... ...Preethi on (***) ***-**** Role: Customer Retention - Voice Industry Type: BPO Department: Customer Success, Service & Operations Employment...
...this role is to conduct audits to ensure quality compliance within the account.
Do... ...Identification
Purpose of Interaction
Internal
Delivery Leadership
Audit &... ...technological and global trends in the ITES/BPO industry – Foundation
Process Knowledge...
Windows Mart Freshers- Hiring for an International Bpo
We are a recruiting firm
Currently we are hiring for Zirakpur & Panchkula Location
Call Center Executive Job Location:
Panchkula
Job Description:
Description:
We are urgently hiring candidates for US Process....
Rs 0.5 - 2.4 lakhs p.a.
...customers to purchase product/services.
~Convert leads into sales for the product/services
maketing ,sales ,bd
Designation: International BPO Executive
Vacancies: 2
Experience: 1.0 Year(s) - 13.0 Year(s)
Telephonic Interview scheduled. Apply now and attend...
...Hi,
We are having the opening for the Quality Analyst for the BPo, Any Graduate with English and Hindi can apply,
Managing the service levels as defined in the SLA.
Managing C-SAT & Quality score.
Conducting Service Review Meetings.
Managing Customer Expectations...
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
You will also be responsible for closing the fault and complaints within...
...transactions associated with the fund(s) and work closely with internal and external clients to provide accurate and thorough accounting... ...breaks, and reconciliations. Client engagement and a dedication to quality service is a must for success.
Act as a point of escalation...
...International BPO Job Description
Overview:
The International Business Process Outsourcing (BPO) role is crucial for our organizations global operations. The BPO team serves as a primary point of contact for international clients ensuring seamless communication and exceptional...
