Average salary: Rs309,340 /yearly
More stats ...Key Responsibilities:
1. Quality Monitoring and Evaluation:
· Conduct thorough evaluations of customer interactions to assess... ...Collaboration:
· Foster effective communication and collaboration with internal teams, clients, and other stakeholders.
· Ensure alignment...
...levels.
:
Role & responsibilities
? Evaluate required samples (BAU/Hygiene/Adhoc. etc.) as defined in MSA/client or internal
Quality SOP/Process requirement.
? Provide coaching/feedback for all evaluated samples within 48 hours (excluding
WO/Leaves &ndash...
...We are having an opening for a Quality analyst for the Bpo.
Interested can apply today.
Participates in design of call monitoring formats and... ...and expectations.
Provides actionable data to various internal support groups as needed.
Provides feedback to CS agents...
...Designs auditor quality parameters.
Provides inputs based on data analysis for process improvements using basic quality tools.
Facilitates process improvement meetings along with respective team in a domain to achieve the desired results.
Accurately reports data for...
Rs 3 - 6 lakhs p.a.
...JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in voice.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments...
...Mega Walkin drive for QUALITY ANALYST (BPO \ International Voice Process Background) - 24th, 27th May 2024.
NOTE: *QUALITY ANALYST - BPO \ INTERNATIONAL VOICE PROCESS BACKGROUND MUST*
Interview Venue : HCL Tech Gate 1, Tower 3 Ground floor Cafe 1,
Elcot Sez, Sholinganallur...
...The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.
Responsibilities
Develop...
The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers.
The team reviews service requests based on the predefined ...
...tools to collect data.
Meet daily and weekly targets.
Ensure quality data collection and maintain confidentiality.
Work in any... ...Be between 30 to 35 years of age.
Have at least 1 year of international outbound calling experience.
Work full-time, Monday to Saturday...
...know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in... ...growth. For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our...
Rs 0.5 - 2.4 lakhs p.a.
...customers to purchase product/services.
~Convert leads into sales for the product/services
maketing ,sales ,bd
Designation: International BPO Executive
Vacancies: 2
Experience: 1.0 Year(s) - 13.0 Year(s)
Telephonic Interview scheduled. Apply now and attend...
...- Bangalore
Hiring for Customer Support International Voice Process @ Bangalore
Greetings from PERSONAL NETWORK !!... ...: Customer Support Representative Analyst / Sr. Analyst
Process : CSR Service Voice -...
...Job Description - International Sales Process. - Responsible for UK client, handling queries, appropriate assistance. - Patience when handling... ...Preethi on (***) ***-**** Role: Customer Retention - Voice Industry Type: BPO Department: Customer Success, Service & Operations Employment...
Windows Mart Freshers- Hiring for an International Bpo
We are a recruiting firm
Currently we are hiring for Zirakpur & Panchkula Location
Call Center Executive Job Location:
Panchkula
Job Description:
Description:
We are urgently hiring candidates for US Process....
...Private Equity – Analyst
The Company
NTT DATA Services... ...Business Process Outsourcing (BPO) team has implemented the processes... ...First escalation point for internal queries
Direct the team... ...qualification for this role
Desired qualities:
A drive to broaden one’...
...transactions associated with the fund(s) and work closely with internal and external clients to provide accurate and thorough accounting... ...breaks, and reconciliations. Client engagement and a dedication to quality service is a must for success.
Act as a point of escalation...
...Hi,
We are having the opening for the Quality Analyst for the BPo, Any Graduate with English and Hindi can apply,
Managing the service levels as defined in the SLA.
Managing C-SAT & Quality score.
Conducting Service Review Meetings.
Managing Customer Expectations...
Windows Mart Freshers- Hiring for an International Bpo
Description:
International US Process- Mohali & Zirakpur
Outside Candidates can also Apply!!
Free Accomodation Provided !!
We are urgently hiring candidates for US Process.
Candidates should be comfortable with Chandigarh...
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
You will also be responsible for closing the fault and complaints within...
...Hiring for the reputed company for bangalore location.
Position: Quality Analyst
Domain: BPO.
Eligibility:
Graduate.
Minimum 3 years of experience in Bpo and 1 years as a QA.
Immediate Joiner is preferred.
Face to Face Interview.
CTC: 5.4 LPA...
...this role is to conduct audits to ensure quality compliance within the account.
Do... ...Identification
Purpose of Interaction
Internal
Delivery Leadership
Audit &... ...technological and global trends in the ITES/BPO industry ? Foundation
Process Knowledge...
...professional and trusting client relationships
Effectively addressing critical client issues and escalations
Effectively collaborating with BPO Operations Leaders, NTT Leaders to meet/exceed deliverables.
Identifying, recommending, and implementing process improvements to...
...International BPO Job Description
Overview:
The International Business Process Outsourcing (BPO) role is crucial for our organizations global operations. The BPO team serves as a primary point of contact for international clients ensuring seamless communication and exceptional...
...description
Health Counselor
Promote/Sell Ayurvedic Medicines to international Patients.
Intensely following up with the patient/clients and... ...Fixed shift
Monday to Saturday
Night shift
UK shift/US shift
Education
Minimum 12 th passed
sales,bpo,health...
...creativity and an aptitude of Can Do.
Test Analyst & Manager Job Description
We are looking for a Quality Assurance (QA) engineer to develop and execute... ...regression testing when bugs are resolved
Liaise with internal teams (developers and business analyst) to...
...in 1990, HTC Inc., a CMM Level 5 company with headquarters in Troy, Michigan, is a leading global Information Technology solution and BPO provider. HTC assists clients across multiple industry verticals, offering turnkey project lifecycle in, e-business, data warehousing,...
...we value a willingness to learn and an eagerness to grow.
If you are passionate about the healthcare industry and seeking a challenging yet rewarding role we would be delighted to hear from you.
customer service,problem solving,time management,bpo,international bpo...
Roles and Responsibilities :
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or ...
...We are hiring talent for International Voice Process Executive. - Fresher's Can Apply - Hiring for an Associate for an International(US) Voice... ...Allowance - Pick and Drop - Available. Role : Voice Industry Type : BPO/Call Centre Employment Type : Full Time, Permanent (ref:updazz....
...than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power... ...policies and standards by monitoring data usage and access.
Perform internal audits & compliance check of data going out & available for...