Quality analysis jobs

 ...Roles & Responsibilities Establish and evolve formal Quality processes, ensuring that the team is using industry-accepted best practices Engage in discussions with cross-functional teams in coming up with better quality solutions at an organisational level Create... 

Key Responsibilities Analyze business requirements and functional specifications and create complex test scenarios and test cases. Should be able to walk through the scenarios with key business stakeholder and able to answer any questions for signoff. Design, develop...

 ...whatsapp (***) ***-****    ~ Collaborate with the development team to ensure the products are designed and created with the highest quality standards. ~ Develop and document test plans, test cases, and test scripts to provide comprehensive and practical testing of... 

 ...Problem-Solving & Root Cause Analysis: Investigate customer complaints, identify root causes of issues, and recommend solutions. Process...  ...: Contribute to the development and implementation of quality improvement programs and initiatives. Coaching & Training:... 

 ...Quality Analyst Location-Malad , Rotation Shift, BPO- Please share your resume to the below mail ID and drop a message or call to the mobile number Mail ID : [HIDDEN TEXT] Contact # (***) ***-**** Audit inbound and outbound interactions handled by Sky RMs... 

 ...Designation : Quality Analyst Cum Training Location : Jasola District Centre, Delhi Company Website : Key Responsibilities: Design, develop and conduct product, process, and sales training. Create a continuous learning plan to train sales teams on power talking... 

 ...Key Responsibilities 1. Quality Assurance • Audit chat, email, and call interactions as per defined QA scorecards. • Identify errors...  ...agent notes. • Zoho Analytics: dashboards, QA score reports, CSAT analysis. AI Tools • Use AI tools (ChatGPT, Zoho ZIA, etc.) for:... 

We're looking for Quality Analyst s ! Salary : INR 8,00,000 - 12,00,000 / year Responsibilities Participate in the design and...  ...support teams as required. Eligibility ~1 year of experience in analysis (*Note: This is a requirement for one of Scoutit's clients)... 

 ...The Role Participates in design of call Performs call monitoring according to monitoring formats & quality standards and provides trend data to the management team. ~ Uses a quality monitoring data management system to compile and track performance at team... 

 ...learning about dental implants and instruments, assisting in product design or customization, and coordinating with teams to ensure quality standards are met. The candidate will gain hands-on experience in a professional manufacturing environment while enhancing their knowledge... 

 ...Hiring for Quality Analyst for an International BPO Location - Navi Mumbai CTC- Upto 5 LPA PFB Requirements and job description for your reference -  1. Minimum 1 year of International BPO Experience.  2. The designation of Quality Analyst should be on paper.... 

 ...Hiring for a Quality Analyst- Chat process for an International BPO Location - Airoli,Navi Mumbai CTC - Up to 5 LPA Job Requirements : Minimum 1 year experience as a Quality Analyst in an International BPO • QA designation must be on paper • Voice & non... 

Key Responsibilities: Shift Timings- 5.30 PM to 2.30 AM 5 Days Working ~ Conduct audits of mortgage underwriting decisions to ensure adherence to internal policies, investor guidelines, and regulatory standards. ~ Analyze underwriting files for accuracy, consistency...

 ...accurate feedback to agents for improvement areas. Take corrective actions by doing data analysis to improve process efficiency. Work upon the action plans to improve Quality scores. Candidate Profile: ~ Graduation is Mandatory ~1-4 years' experience in call... 

Location;pune Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive feedback on evaluations Discuss and... 

 ...year's minimum related experience ~ Experience in all areas of Quality Function ~ Knowledge of Quality in Sheet Metal Industry...  ...initiatives using methodologies like 8D, 5 Whys, and Root Cause Analysis (RCA) to address internal and external quality issues. Implement... 

 ...Step into a role of Quality Analyst, where you will take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules... 

 ...Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (...  ...quality assurance call center operations training needs analysis reporting team management feedback mechanism quality analysis training... 

 ...Evaluate Transactions/call/chats as per Training & Competency Scheme / Client approved sampling methodology  Ensure adherence to quality norms as per client specifications; Ensure that internal policies, procedures and compliance regulations are being followed ... 

Experience with Testing web applications & mobile apps (iOS and/or Android) Strong knowledge of functional and system testing Strong knowledge of writing test scenarios, test cases and executing test cases Strong experience in White box and Black box testing Experience...

 ...enhancing clients' ROI. We strive to maintain our reputation as a leading contact center. Job Overview We are seeking a Junior Quality Analyst to join our team on a full-time basis. This role demands a minimum of 1 to 3 years of relevant experience in quality... 

 ...Job Title: Senior Quality Engineer  Experience: 4+ Years Location- Noida (Work from Office - 5 days) Required Skills and Qualifications...  ...Strong hands-on experience with **SQL** for data validation and analysis. ~ Experience testing **ETL/ELT pipelines**across RDBMS, data... 

 ...Roles & Responsibilities Conduct call monitoring and call audits to evaluate service quality. Identify gaps in communication, process adherence, and customer handling. Provide feedback to agents to improve performance and customer satisfaction. Maintain quality... 

 ...Responsibilities: • Monitor and evaluate 100+ V-KYC calls per day to ensure quality standards and compliance are met. • Identify improvement...  ...sessions, quality sessions, dip checks, TNI, BQM, CSAT & DSAT analysis to ensure consistency. • Assist in updating quality... 

 ...Job Title: Quality Analyst – UK Mortgage Underwriting Process Location: Pune, Hinjewadi Experience: 4 to 8 Years (Minimum 2 years...  ...mortgage lifecycle, credit risk, income assessment, and appraisal analysis, with a strong focus on ensuring accuracy, compliance, and... 

 ...Role Overview We are seeking an ambitious and results-driven Quality Analyst for CashKaro. The ideal candidate should have 2-4 years of experience in Transaction Monitoring, Feedback Closures, C-SAT performance and Quality Management with experience in driving significant... 

 ...Key Responsibilities: Quality Assurance: Monitor and evaluate inbound and outbound calls, chats, emails to assess agent performance against quality benchmarks. Provide detailed feedback and coaching to agents to enhance customer service and sales effectiveness. Identify... 

 ...Description As a Quality Auditor you will be responsible for evaluating, monitoring, and assessing the performance of Assissted Growth (Telesales) representatives to ensure adherence to company standards, policies, and customer service protocols. The role involves conducting... 

 ...Testing, Automation Testing, Test Planning, Execution, and Defect Management . The ideal candidate will ensure the delivery of high-quality software by designing comprehensive test strategies, executing test plans, identifying defects, and collaborating with cross-functional... 

 ...career goals. About the Role We are looking for an AM - Quality and Sales Enablement, who can elevate sales quality and learner...  ...standards. Identify and analyze quality gaps through root cause analysis (RCA) and drive corrective actions with sales managers....