Qa analyst jobs in Indore

 ...to meet evolving business needs. Role Description This is a full-time on-site role based in Indore for a Quality Assurance Analyst. The Quality Assurance Analyst will be responsible for ensuring product quality through manual testing, developing and executing test... 

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in...

Monitor and evaluate customer interactions (calls/chats/emails) Ensure adherence to quality standards, SOPs & compliance Prepare quality reports and share feedback with agents Conduct calibration sessions and support process improvement Identify gaps and recommend ...

 ...Quality Analyst (QA): Key Responsibilities : Quality Monitoring & Evaluation: Conduct audits of customer interactions (calls and emails) to ensure compliance with process guidelines. Evaluate agent performance based on key quality parameters. Training & Feedback...