About the job

Key responsibilities:

1. Call and communicate with incoming travel leads and explain trip packages in detail.
2. Understand customer requirements, budget, preferences, and travel expectations.
3. Convert interested leads into confirmed bookings.
4. Handle customer queries, concerns, and objections professionally.
5. Clearly communicate pricing, itineraries, inclusions, exclusions, and trip policies.
6. Conduct regular follow-ups with interested and unconfirmed leads through calls and WhatsApp.
7. Identify and prioritize hot, warm, and cold leads for effective follow-up.
8. Guide customers through the booking and advance payment process.
9. Maintain accurate records of leads, follow-ups, and booking status.
10. Achieve assigned sales and booking conversion targets.
11. Promote upcoming expeditions, offers, and packages to potential customers.
12. Build strong relationships with customers from the initial enquiry until booking confirmation.
13. Generate referrals and explore opportunities for repeat bookings.
14. Prepare daily/weekly reports on calls, follow-ups, conversions, and sales performance.
15. Assist the team with PR, influencer outreach, and brand collaborations when required.

Skill(s) required

Client Relationship Management (CRM) Customer Support Effective Communication English Proficiency (Spoken) Hindi Proficiency (Spoken) Influencer Marketing Lead Generation Negotiation Public Relations Sales Social Media Marketing

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,30,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,00,000 /year

2. Variable pay: ₹ 30,000 /year

Number of openings

About Untamed Expeditions

Untamed Expedition is an adventure travel brand focused on creating immersive, high-altitude, and offbeat travel experiences across the Himalayas. From Spiti Valley and Leh to remote 4x4 expeditions and unexplored mountain destinations, we aim to build a travel brand that goes beyond conventional tourism.

We are currently expanding our presence through media, creators, influencers, brand collaborations, and strategic partnerships, and we're looking for a passionate PR & Brand Outreach Intern to join our growing team.

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