This is a remote position.

Were Growing.

Were Looking for Unicorns.

ABOUT THE DESK

At The Desk were a business and technical consultancy. We use Zoho and a smart ecosystem of third-party integrations to help businesses work better but thats the how not the why.

The why Business is about people. Always has been. We help people our clients their teams and their customers do what they do a little better a little smarter and with a lot less friction.

Were a Zoho Partner. Were straight-talking. Were client-first. And were growing. Which means we need exceptional people to grow with us.

THIS IS YOUR OPPORTUNITY

Back yourself. Join an awesome team. Build a career worth having.

Were not looking for someone to fill a seat. Were looking for a unicorn someone who is genuinely clever and genuinely kind who brings energy and curiosity to the work and who wants to be part of something great.

If that sounds like you this role will open doors you didnt even know were there. Well invest in your training your growth and your future because great teams are built on great people and we take that seriously.

Some travel is part of the deal client sites training sessions and business events. Show up learn and grow. Thats the gig.

WHAT THIS ROLE IS REALLY ABOUT

Yes youll be working in Zoho. Yes youll be configuring CRMs building workflows writing scripts and connecting third-party apps. But at its core this role is about people.

Youll be talking to business owners and their teams understanding how they work what slows them down and what would make their days easier. Then youll go and build it. That intersection of business thinking and technical doing is where the magic happens and its where youll thrive.

KEY RESPONSIBILITIES

Business Consulting & Client Engagement

Shadow and support senior consultants during client discovery sessions.
Help document business processes workflows and operational requirements
Participate in client meetings listen carefully ask good questions take great notes
Contribute to translating business needs into practical Zoho solutions
Travel to client sites training events and business sessions as required

Zoho Platform Configuration & Delivery

Configure Zoho CRM Desk Flow and Campaigns under senior guidance
Assist with module customisation workflow automation and blueprint setup
Support application builds in Zoho Creator (mobile and desktop)
Help develop reports and dashboards in Zoho Analytics

Third-Party Integrations

Assist in connecting Zoho with third-party platforms telephony email SMS WhatsApp and more.
Support REST API connectivity and webhook configuration
Help test and troubleshoot integration flows to ensure reliable delivery

Technical Development

Build foundational Deluge scripting and API integration skills
Assist with widget development and custom Zoho functionality
Write and maintain clear technical documentation

Testing Quality & Improvement

Assist in defining and executing system test specifications
Support troubleshooting and debugging of Zoho applications
Contribute to continuous improvement across client solutions and internal processes

Requirements

YOUR ZOHO & TECHNICAL TOOLKIT

Zoho Platform

Zoho CRM	Zoho Creator	Zoho Analytics	Zoho Desk
Zoho Flow	Zoho Campaigns	Zoho Projects	Zoho WorkDrive

Development & Integration

Deluge Scripting	REST APIs	HTML / CSS	JavaScript
SQL Fundamentals	Webhooks	Third-Party Connectors	System Testing

Business & Consulting Skills

Requirements Gathering	Process Mapping	Client Communication	Documentation
Problem Solving	Active Listening	Agile Mindset	Attention to Detail

AI SKILLS GET YOUR AI GROOVE ON

Business is evolving fast. AI is no longer a nice-to-have its becoming part of how great consultants think build and deliver. You dont need to be an AI expert on day one. But if youre curious eager to learn and ready to get your AI groove on well help you get there.

AI Platform & Tool Skills

Zoho Zia

ChatGPT / OpenAI

Claude (Anthropic)

n8n

AI in Business & Consulting

Using AI to accelerate requirements gathering documentation and process mapping
Designing AI-assisted workflows within Zoho CRM Flow and Creator
Leveraging AI for data analysis reporting insights and dashboard interpretation
Using AI tools to improve client communication drafting and proposal writing
Applying AI to automate repetitive tasks and reduce manual effort for clients
Understanding AI ethics data privacy and responsible AI use in a business context
Staying current following AI developments and knowing when (and when not) to apply them

No AI kung fu No problem. The desire to learn and experiment is what matters. If youre the kind of person whos already tinkering with AI tools in your own time tell us. Thats exactly the energy were looking for.

REQUIREMENTS

Essential

A genuine interest in how businesses work and how technology improves them
Deep understanding of Zoho one applications
Familiarity with HTML CSS or JavaScript
Clear confident communication written and verbal
Love of learning new concepts and skills

Advantageous

Hands-on experience with Zoho Deluge scripting or API integrations
Exposure to third-party integrations or business system implementations
Any experience or curiosity around AI tools in a business context
Zoho certification (any level)

Benefits

WHAT YOULL GET

A competitive salary that reflects your potential not just your years on paper
Structured mentorship and a real development pathway
Hands-on training across the full Zoho ecosystem and third-party integrations
AI learning opportunities get your groove on and stay ahead of the curve
Hybrid and flexible working arrangements
Travel to client sites industry events and team training (holiday)
A team culture thats genuinely collaborative kind and fun
Career doors that open because you backed yourself and earned it

HOW TO APPLY

Were not after a perfect CV.

Were after the right person. Tell us a bit about yourself what excites you about this role what youve built or learned and why you think youre our next unicorn.

Back yourself. Apply now. Your new career starts here.

Apply via Zoho Recruit

Zoho Consultant — Junior Unicorn