Search Results: 234 vacancies
...support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience. Experience : 0 to 2yrs Shift : UK shift Qualifications : - Excellent customer support, customer satisfaction, and customer service skills - Strong phone etiquette...
Overview:
The Role
The Senior Process consultant role is an important role who will help drive process re-engineering, simplification and automation opportunities across the group.
You will partner closely with the Business leaders and teams in India & UK to drive process...
...Connect with the leads and explain about the programs
Update calling report with remarks
Convert leads to admission with counseling... ...to explain the program
Screening and ensuring admission process
Ideal Profile
You have working knowledge of counselling, admission...
...Assess communication and soft skills in calls and emails in accordance with sampling plans... ...Marketing team
Should be ready to work in US shift timing
Skills and Qualifications... ...Note:As part of our interview process, we conduct an initial shortlisting to identify...
...Work productively maintaining exceptional call/data quality standards
Monitor their personal... ...have
~ Willingness to work in multiple shifts to ensure 24*7 service availability.... ...Management methodologies
Experience in process improvement
Technologies and Tools...
...do:
~Solve issues and participate in on-call support, ensuring the availability and performance... ...~Represent the DDI in meetings/process changes and make recommendations on new procedures... ...expertly and effectively during each shift
~Mentor and coach new team members
~Provide...
...any issues to Engineering
~Handle customer calls for false positive/cyber intelligence-... ...since Infoblox is a 24x7x365 organization—shifts and work on holidays may be required
What... ...comfortable following the incident management process
~Start leading incidents based on what...
...experience of software development best practices.
Excellent business communication skills.
Willingness to work in night shifts and on-call support.
Skills and attributes for success
At least one year of experience with building and deploying solutions in EIS (must...
...Infoblox customers’ questions through phone calls, email, chat, and support tickets. You... ...x7x365 organization by working rotational shifts, taking on-call responsibilities, and being... ...issues
~Ability to quickly grasp terminology, processes, and workflow in a short period
~...
...products and third-party software for support lab testing purposes
~Support a 24x7x365 organization by working rotational shifts and taking on-call responsibilities
What you’ll bring:
~18+ months remote technical support, systems administration, and network administration...
...Assurance Program (CAP), if required
~Adhere to internal processes to meet SLAs and SLOs for support tickets
~Communicate... ...provide TOIs as required
~As a 24x7x365 organization, shifts, work on holidays and on-call responsibilities may be required
What you’ll bring...
...the market’s need to digitalise business processes and customer experiences and take advantage... ...through automation
Participate in 24 x 7 on-call support as member of a roaster based team... ...ideal
You must be willing to work in shifts.
What do we offer you?
Perks, like...
...Onboarding Implementation:
Guide clients through the onboarding process, explaining the steps involved and setting realistic expectations... ...during the migration.
Requirements
Flexibility to work in shifts.
Strong problem-solving and analytical skills.
Empathy,...
...mastery of the technical knowledge of project management inter-related process stages i.e. initiate, plan, execute, monitor and control and... ....
Other Requirements:
Willing to work in any shift – Early morning shift to cover countries like Australia/New Zealand...
...management informed. - Stay current on industry standards, market shifts, and company policies. Requirements: - A bachelor's degree in a... ...driving sales growth! Apply today:: Interested candidates are encouraged to submit their resumes to: Call: (***) ***-**** (ref:updazz.com)
..., managing email campaigns, generating sales leads, making cold calls etc
Experience : 0 3 Months
Location : Kerala REMOTE... ...performance against sales targets.
Observing and carrying out sales processes.
Identifying potential weaknesses and offering improvement...
...prospect potential customers through various channels such as cold calling, networking, and referrals.
# Build and maintain strong, long-... ...with team members and other departments to optimize the sales process.
# Keep abreast of industry trends, market activities, and...
Rs 2.4 - 3 lakhs p.a.
...Candidates are preferred . Age Limit up to 35.
Responsibilities
Processing of enquiries receive
Uploading the leads into ERP, regular... ...Sending mails, SMS and Whatsapp to interested students
Call cold/warm leads (as provided)
Get students to walk-into the office...
...production issues, including escalation, delivery, and operational processes
~Hire, develop and lead a team of Technical Support Engineers
~... ...support teams, technical account management teams, or complex call centres
~5+ years of hands-on technical support experience for a...
...quality
Ability to work on multiple assignments simultaneously
Attend conference calls with clients in US during late evening hours
Follow prescribed client standards and processes
Communicate progress/priorities/issues proactively to the tech lead and project...