Process services jobs in Kolkatta

 ...Responding to customer inquiries and resolving Assisting with product information, order processing, and account management. Maintaining accurate records of customer interactions and feedback Required Candidate profile ~ Excellent Communication Skills ~6 month... 

 ...Outpace Consulting Services is recruiting for Customer Support : Chat and Voice Process Teleperformance. This role is focused on providing comprehensive technical assistance to customers, troubleshooting a wide range of issues, and ensuring exceptional customer satisfaction... 

 ...satisfaction. Required Candidate profile Identify and resolve customer issues by providing effective solutions. Role:  Customer Service Industry Type:  BPM / BPO Department:  Customer Success, Service & Operations Employment Type:  Full Time, Permanent Role... 

 ...Job Summary: Ensure customer satisfaction from service contracts as well as service project management. Creating business impact...  ...internal and external audits to ensure zero deviation in business process. Maintaining EHS policies to ensure zero tolerance in safety.... 

Handling Inbound calls for clients Provide appropriate solutions for customers Answer customer questions and assist them with their needs Rotational shifts Work from office Required Candidate profile Required Good English Communication Undergraduate /Graduate...

 ...flights, hotels, and vacation packages. Resolve customer concerns via phone and chat ensuring smooth experience Maintain high standards of service and professionalism Required Candidate profile Strong communication and multitasking skills Comfortable with rotational... 

 ...Looking for a motivated and technically skilled Customer Service Engineer with strong organisational and communication skill. He will be...  ...empathy in all interactions. Preferably have experience in the process industry, chemicals, pharmaceutical equipment, or project consulting... 

 ...Your role and responsibilities: As Process Analyst – Procure to Pay (P2P), you are responsible for Invoice processing, Vendor master management...  ...funds, and execute payment proposals.  Adhere to client Service Level Agreements (SLAs) and meet the specified timelines.... 

 ...Success Manager (CSM) you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting...  ...on a solid understanding of marketplace programs, tools and processes. Analyze customer data on the efficiency of listings, selection... 

 ...other departments, including Account Management, Professional Services, Sales or Support. Job Responsibilities Provide support for...  ...specific technical issues and be able to understand the support process from the customer point of view. Contribute to growth of... 

 ...operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest...  ...recognition/service program, communicating and ensuring the process. Ensures property policies are administered fairly and consistently... 

 ...with business needs, focusing on modules such as Sales, Customer Service, and Field Service. Lead and participate in system design,...  ...365 solutions. Create and maintain documentation on business processes, system configurations, and customizations. Troubleshoot and... 

 ...Maintain professionalism during all interactions Follow defined protocols and quality standards Key Deliverables: Timely resolution of customer issues High-quality voice support Adherence to shift and process schedules Customer satisfaction and retention... 

 ...Job Description – Customer Support Associate (Chat Process) Location: Kolkata Work Days: Monday – Saturday Educational Qualification...  ...abroad by resolving their queries, guiding them through services, and ensuring a smooth experience. We're growing fast and looking... 

 ...equipment, utilizing a deep understanding of the specific systems and processes involved in our industry. Installation and Commissioning:...  ...Documentation and Reporting: Maintaining detailed records of service activities, including maintenance schedules, repairs performed,... 

 ...customer care executive will be the primary point of contact for customers, providing exceptional service, resolving inquiries, ensuring customer satisfaction. Required Candidate profile fresher / experience Should be comfortable in rotational shift and night... 

 ...safety procedures. 5. Documentation & Reporting Prepare detailed service reports, logs, Salesforce updates, and technical documentation. Record test results, troubleshooting steps, and resolution processes. Provide feedback to Applications or Engineering teams for... 

 ...and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Requirements Experience: Over 3 years of... 

 ...professional is responsible for providing banking and insurance services to customers. This includes consultation to understand the customer...  ...opportunities. Explaining banking and insurance products and processes to customers. Assisting customers in choosing the most... 

 ...Avalara Implementation team your goal is to provide world-class service to our customers. You will live by our cult of the customer philosophy...  ...configuration options and demonstrate sales order/invoicing processes. ~ Experience with Tax Automation: lead the implementation of... 

 ...expense policies and procedures in conjunction with CIB Expense Process & Exception Procedures. Develops partnerships with team members...  .... Partner with global counterparts and Global Supplier Services teams. Implement process improvements and efficiencies Required... 

 ...We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues... 

 ...consultant will collaborate with clients to understand HR business requirements and deliver tailored Fusion HCM solutions that enhance HR processes. Key Responsibilities: Lead the implementation and configuration of Oracle Fusion HCM modules such as Core HR, Payroll, Talent... 

 ...and implementing sales strategies to achieve revenue targets and service goals for assigned customer accounts. You will actively...  ...other functions based on a deep understanding of Nokias operations, processes, and landscape. Develop innovative and competitive offers that... 

 ...around the world. Their principal activities include: - Networked IT services globally - Local, national and international telecommunications...  ...involve a certain amount of investigative work, checking for process via different tools. Working as part of a team to consistently... 

 ...delivering high-quality human-curated data, AI-first scaled operations services, and more. Who you are & how you can contribute We are...  .... Key Responsibilities: Annotate AI-driven manufacturing processes and workflows. Provide insights into automation and lean... 

 ...Handle customer queries efficiently via voice and non-voice channels (international process) Ensure timely resolution of issues while maintaining high service standards Provide clear and accurate information to customers Work in rotational shifts across 5.5 working... 

 ...revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service...  ...data. Coordinates with sales and Convention Services to process rooming lists and reservation cards. Executes and supports... 

 ...Assisting customers with inquiries and providing product or service information. Ensure customers have a positive experience by resolving...  ...to work rotational shifts, including night shifts. Immediate joiners preferred Cab facility (some process) Great Incentives... 

 ...and compliant to British Council brand guidelines and Customer Service standards. Provide accurate information, promotional & registration...  ...by the British Council. Guide customers on the registration process and make all reasonable efforts to provide resolution at first...