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  •  ...background in Contact center / BPO / call center supporting Data Centre operations or Internet Service...  ...should have demonstrated experience in managing large-scale service desk operations,...  ...incidents, and overseeing escalation processes in mission-critical infrastructure environments... 
    Suggested
    Immediate start
    Shift work

    eClerx Investments Ltd

    Mumbai
    17 days ago
  •  ...APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring...  ...Additionally, you will collaborate closely with management to implement strategies for improving...  ...trends to identify opportunities for process improvements and optimization.... 
    Suggested
    Shift work

    eClerx Investments Ltd

    Pune
    17 days ago
  •  ...Customer Operations Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location...  ...service. Our inbound voice contact centre is the heart of our customer...  ...contact centre performance, including call volume, response times, and customer satisfaction... 
    Suggested
    Full time
    Flexible hours

    eClerx Investments Ltd

    Pune
    19 days ago
  •  ...~Dealer tieups who are from building material industry. ~Co-marketing and co-promotion. ~Handling customer specific queries post call centre intervention ~Prior experience in field sales both Supply and Demand sides. ~Good Communication.   Puri0 Keonjhar2 BBSR1 Cuttack... 
    Suggested
    Full time

    Recex

    Bhubaneswar
    more than 2 months ago
  •  ...Role: Project Manager Location: Chennai Years of experience: 10+ Job Responsibilities: ~ Planning & Executing the supply chain management process including but not limited to hiring & Training, operations, career progression and retention of the employees... 
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    Contract work

    Movate

    Chennai
    12 days ago
  •  ...sales team to drive revenue, design and execute marketing strategies, and lead internal processes to enhance productivity, leverage, and efficiency. Marketing Operations Process Manager is pivotal in reviewing, auditing, and improving existing marketing and cross-functional... 
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    Work from home
    Worldwide

    Coursera

    India
    2 days ago
  •  ...Job Description Job Title: Site Process Development Manager Division: Textile Effects Location: Vadodara, Gujarat Reports to: Site Director – Vadodara, Gujarat Department: Process Development Lab Education/Experiences: PhD in Chemistry with at least 3... 
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    Archroma

    Vadodara
    2 days ago
  •  ...Position Overview – Design & Process Excellence Manager The Design & Process Excellence Lead will support continuous improvement initiatives across the supply chain function at ZEISS India. This is a hands-on role focused on driving process improvement projects, supporting... 
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    ZEISS India

    Bangalore
    22 days ago
  •  ...Write clean, efficient, and maintainable Python code for AI, data processing, and backend services. REST API Development: Design, develop...  ...interact with AI models and third-party systems. Database Management: Work with SQL databases to manage and query data for AI... 
    Suggested
    Worldwide

    eClerx

    Pune
    24 days ago
  •  ...of new and existing customers. Participate in month-end close processes associated with Accounts Receivable to support timely and...  ...funds and application to customer accounts. Execute process for managing and refunding customer credit balances in a timely manner, partnering... 
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    Contract work
    Worldwide

    eClerx Investments Ltd

    Pune
    19 days ago
  •  ...Job Overview We are seeking a dynamic and results-driven Business Development & Inside Sales Manager to lead our efforts in the Retail Vertical, focusing on clients in North America and/or Europe. This role is ideal for a seasoned sales professional with a strong background... 
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    Remote job
    Flexible hours
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    eClerx Investments Ltd

    Mumbai
    19 days ago
  •  ...Ability to break down business problems into logical tasks Process Modeling Create workflow diagrams and process maps for current...  ...Act as a liaison between stakeholders, developers, and project managers. Facilitate meetings and ensure clarity of requirements across... 
    Suggested

    eClerx Investments Ltd

    Mumbai
    19 days ago
  •  ...infrastructure monitoring , enterprise integration and team management . The role involves designing, governing, and guiding end-to-end...  ...innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered... 
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    Worldwide

    eClerx

    Pune
    23 days ago
  •  ...Job title: Process Manager - Process Excellence Department: Finance GBS Location: Bangalore, India Company: Novo Nordisk - GBS, India...  ...collaboration. Actively participate in monthly GBS/Affiliate calls, prepare call reports, and devel-op actionable plans.... 
    Suggested

    Novo Nordisk India

    Bangalore
    2 days ago
  •  ...operational and regulatory use cases. Service Mapping & CMDB Management Create, enhance, and maintain business service and...  ...databases, networks, cloud services). Familiarity with ITSM processes (Incident, Change, Problem). Good to have skills ServiceNow... 
    Suggested
    Full time
    Hybrid work
    Flexible hours

    State Street Corporation

    Pune
    18 days ago
  •  ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x...  ...any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall, experience... 
    Full time
    Flexible hours

    eClerx Investments Ltd

    Pune
    19 days ago
  •  ...Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA...  ...Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client... 
    Full time
    Worldwide
    Shift work

    eClerx Investments Ltd

    Pune
    19 days ago
  •  ...Deine Aufgabe Diese Rolle konzentriert sich auf IT Problem Management und erfordert 3 Jahre Erfahrung im IT Problem Management mit fortgeschrittenen Kenntnissen in ITIL 4. Die Position setzt praktische Erfahrung mit ServiceNow voraus, insbesondere im Problem Management... 

    Deutsche Telekom

    Bangalore
    2 days ago
  •  ...As Process Excellence Manager , you will be the driving force behind designing and optimizing business processes across Frido's operations. From manufacturing to retail to D2C/eCommerce operations , your focus will be on enabling consistent, efficient, and agile processes... 

    Frido

    Pune
    a month ago
  •  ...client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial... 
    Worldwide

    eClerx

    Mumbai
    9 days ago
  •  ...backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and...  ...Sigma project portfolios in order to accomplish measurable business process improvements. Employs Six Sigma methodology and analytics into... 
    Long term contract
    Contract work
    Work at office

    HPE Aruba Networking

    Bangalore
    1 day ago
  •  ...environment. This Position reports to: Head of Business Transformation We are looking for a Business Process Architect to support the analysis, management, and continuous improvement of global end-to-end business processes within the Robotics organization. In this... 

    ABB

    Bangalore
    1 day ago
  •  ...ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective...  ...partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top... 
    Worldwide

    eClerx

    Pune
    1 day ago
  • Job Description eClerx is Hiring for E- Learning Designer Job Description: eLearning Designer Job Summary Responsible for developing interactive Level 2 and Level 3 eLearning modules using authoring tools and implementing the learning experience defined in storyboard...

    eClerx

    Mumbai
    1 day ago
  •  ...community-driven mobility solutions. Job Summary As the Process Excellence Manager – Customer experience , you will play a critical role in...  ...Understand the process by reviewing support cases, listening to calls, and analyzing Voice of Customer (VOC) data from both... 

    Namma Yatri

    Bangalore
    2 days ago
  •  ...feedbacks o performance tuning and optimal implementation of complex Python scripts, SQL, Industrialize ML / DL solutions and deploy and manage production services proactively handle data issues arising on live apps Perform ETL on large and complex datasets for AI applications... 
    Hybrid work

    eClerx Investments Ltd

    Mumbai
    17 days ago
  •  ..., and ensure adherence to engineering standards Own the end-to-end delivery lifecycle including CI/CD pipeline setup and release management Evaluate and integrate third-party tools, libraries, and APIs as needed Stay updated on emerging Azure capabilities and recommend... 

    eClerx Investments Ltd

    Pune
    16 days ago
  •  ...writing skills , and proven capability in stakeholder and team management . Key Responsibilities Lead business analysis for KYC...  ...documentation including BRDs, FRDs, user stories, acceptance criteria, process flows, and data mappings . Act as primary interface between... 

    eClerx Investments Ltd

    Pune
    17 days ago
  •  ...involves advanced Excel-based analysis , Tableau/BI reporting , performance tracking , forecasting , and strong stakeholder management across multiple teams. Key Responsibilities Build and manage dashboards & reports using Excel & PowerBI (preferred) or other... 

    eClerx

    Pune
    24 days ago
  •  .... Provide technical leadership and guidance to development teams across the SDLC. Collaborate with business analysts, delivery managers, and client stakeholders to translate requirements into technical solutions. Evaluate and recommend frameworks, tools, and technology... 

    eClerx Investments Ltd

    Mumbai
    19 days ago