Search Results: 8 vacancies
...awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.
• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual.
• Allocate rooms in...
...* Advise clients on creating profitable processes
* Schedule regular meetings with customers to ensure they are satisfied
* Act as point of contact for complaints and escalate issues as appropriate
* Help sales team up-sell or cross-sell services and products
* Ensure...
...analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
Instrument conversion points and optimize user funnels
Collaborate with agencies and other vendor partners
Evaluate emerging technologies. Provide thought...
...Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended...
...perform the following tasks to the highest standards:
Meet, greet and direct Guests who enter the lobby area
Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
Seek verbal feedback from customers...
...guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott...
Marriott International
Agra
2 days ago
...experience
A highly motivated team player with excellent oral and written communication skills
Proficiency in MS Excel, Word & Power point
Listens actively, summarizes information and asks appropriate questions to fully understand concepts, activities and priorities...
...direct interactions.
* Implement strategies to enhance overall customer satisfaction and loyalty.
3. Issue Resolution:
* Act as a point of contact for customer inquiries concerns and escalations.
* Work closely with internal teams to address and resolve customer...
