About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India.

For more details:

About the Role:

The JM Supervisor is responsible for managing a team of technicians and delivering quality Termite services, optimising material consumption and service excellence through them. The incumbent will report to the OM / AOM/ Sr OE and will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

Manage a team of technicians and deliver Service Excellence through a team.
Ensure contractual obligations to our customers are met; ensuring consistently high standards of workmanship are delivered.
Supervision of Termite jobs, SMEs jobs in absence of TSPO jobs, and supporting Solo Technicians if required (Should not be utilised for Office work)
Issue of materials, chemical, Fuel and monitoring & optimising consumption.
Verify physical stock and ensure the same is matching with NAV once in 15 days.
Prepare Bags and Materials for technicians one day in advance for next day's schedule, by taking the next day schedule from Planner daily @ 3 pm
Allocate technician for daily deployment in coordination with SPs as per OTOZ
Expected reduction in material consumption at site and in route to optimum utilisation of resources
Inform BM/OM for non moving material each month. Monitor material expiry dates and inform OM/BM min 3-4 months in advance.
Update OE on surplus stock / near to expiry & Prepare indents
Physical stock taking at branch and at customer sites
Ensure store remains clean and in neat condition
PPE distribution check and issue
Check service quality when on supervision & surprise visits
Supervise termite jobs and optimise ToS for termite jobs
Improve quality of Termite jobs to reduce complaints
Encourage more technicians to submit leads

Key Result Areas:

Control & reduction in material cost
Effective utilisation of Squad and Improve Termite ToS
TSPO- Complaint reduction
Increase in nos. of Technicians submitting leads
Streamline PPEs usages and stores material issue & receipt

Competencies (Skills essential to the role):

Proven for his skills in various PMS
SCP operating knowledge
Assertive, Self Confident and Team player
Positive Attitude
Takes pride in their work
Ability to work Independently
Leadership skills for getting work done, persuasive
Well Groomed

Educational Qualification / Other Requirement:

Minimum 10th pass (prefered 10+2), can read & write in local language (English prefered )
Successfully completed L1 Training Program (L2 Preferred)
Preferably possess two wheeler with valid driving license
Working knowledge of computers will be an added advantage

Benefits

What can you expect from RPCI?

Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

Safety
Integrity
Innovation
Learning & Development
Open & Transparent
Performance Orientation

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

JM Supervisor - Kannur Site