About the job

Key Responsibilities:

1. Manage customer onboarding and provide product training.
2. Understand customer requirements and provide suitable solutions.
3. Manage customer queries and ensure timely resolution.
4. Drive product adoption and customer engagement.
5. Conduct regular follow-ups with customers.
6. Coordinate with Product and Tech teams for issue resolution.
7. Maintain customer relationships and satisfaction.
8. Identify upselling and cross-selling opportunities.

Skill(s) required

Client Interaction Client Relationship Client Relationship Management (CRM) Coordination Customer Support Effective Communication English Proficiency (Written) Onboarding Problem Solving

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. are from Pimpri-Chinchwad, Wakad only

Other requirements

1. 1–3 years of experience in Customer Success/Client Servicing/SaaS.

2. Excellent communication and relationship-building skills.

3. Problem-solving and ownership mindset.

4. Good understanding of CRM/SaaS products.

5. Customer-focused and proactive approach.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 4,00,000 - 6,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 3,00,000 - 4,00,000 /year

2. Variable pay: ₹ 1,00,000 - 2,00,000 /year

Number of openings

About Adex Media Hub

At Adexmediahub, our mission is to revolutionize the digital marketing sphere by providing cutting-edge solutions that drive success for our clients. We aim to be the driving force behind your brand's online presence, enhancing visibility, engagement, and, ultimately, profitability.

Activity on Internshala

Hiring since November 2025

176 opportunities posted

5 candidates hired

Additional Questions

Candidate sign up

By continuing as a candidate, you agree to our T&C .

Already registered? Login

Candidate sign up

By continuing as a candidate, you agree to our T&C .

Already registered? Login

Customer Service Associate