Average salary: Rs601,233 /yearly
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- ...you will do • Lead and scale enterprise-wide AR strategies to drive operational excellence across the revenue cycle, aligning AR performance with overarching business objectives. • Champion cross-functional collaboration with compliance, IT, and operational teams to create...PerformanceFull time
Impetus Career Consultants
Gurgaon23 days ago - ...update CRM systems. Meet daily/weekly performance targets such as call handling time, quality... ...team to improve service standards and processes. Qualifications : ~ Graduates are... ...years of experience in customer support (voice process). ~ Excellent verbal communication...PerformancePermanent employmentFull timeShift work
Policybazaar.com
Gurgaon23 days ago - ...Executives to manage customer interactions across voice and ticketing channels. The role involves... ...Adhere to defined service quality and performance metrics. Requirements Strong verbal... ...experience in customer support or voice processes is preferred. Proactive, reliable, and...Performance
Revv
Gurgaona month ago - ...other ERM Finance to ensure timely and accurate reconciliation, processing, and collection of project invoices. This highly critical team... ...history reports, and credit invoices Meet individual and team performance KPIs, including DSO Ensure compliance to ERM policies and...PerformanceFull timeWorldwideAfternoon shift
ERM
Delhi12 days ago - ...services, recruitment solutions, and business process support across India. Since its... ...sales techniques. Strong knowledge of voice processes (Mandatory skill) to optimize communication... ..., providing guidance, support, and performance feedback to achieve sales targets....PerformanceFull timeLocal area
Volitionsphere UT Services LLP
Gurgaon29 days ago - ...Qualifications Prior experience in a call center or international voice process preferred. Strong verbal communication skills in English... ...~ Regular guidance from the team lead to ensure consistent performance. Perks & Benefits: Fixed stipend with performance-...Performance
Amaya Landbase
Gurgaona month ago Rs 1 - 5 lakhs p.a.
...As a Customer Service Executive for the US Voice process, you will be responsible for managing voice interactions, ensuring customer queries... .... Collaborate with team members to meet and exceed performance targets. Adhere to company policies and procedures to ensure...PerformanceWork at officeShift workNight shiftIenergizer
Delhia month ago- ...transactions, using CRM software. 8. Collaborate with the sales team to develop strategies for reaching sales targets and improving sales performance. 9. Stay updated on product knowledge and industry trends to effectively promote products or services to customers. 10....PerformanceDay shift
Aces Global Consulting Pvt Ltd
Delhi23 days ago Rs 1.5 lakh p.a.
...update CRM systems. Meet daily/weekly performance targets such as call handling time, quality... ...team to improve service standards and processes. Required Skills & Qualifications:... ...years of experience in customer support (voice process). Excellent verbal communication...PerformanceShift workPolicybazaar.com
Gurgaon23 days ago- ...update CRM systems. Meet daily/weekly performance targets such as call handling time, quality... ...team to improve service standards and processes. Required Skills & Qualifications:... ...years of experience in customer support (voice process). ~ Excellent verbal communication...PerformanceShift work
Policybazaar.com
Gurgaon23 days ago Rs 3.5 - 6 lakhs p.a.
...Identify and escalate complex issues to higher-level support teams when necessary. Customer Satisfaction : Strive to meet and exceed performance metrics related to customer satisfaction, call quality, and resolution time. Follow-Up : Follow up with customers as required...PerformanceWsne Consulting
Gurgaon6 days ago- ...transition. Turning complexity into clarity, and potential into performance. We help asset owners, operators and stakeholders benefit... ...and bad debt analysis Identify and suggest improvements to AR processes to enhance efficiency and effectiveness. Required Skills...PerformanceFull timeLocal area
Stem, Inc.
Gurgaon5 days ago Rs 3.5 - 5 lakhs p.a.
...Consistently achieve individual and team-based sales targets and performance KPIs ~ Record and update customer interactions, sales... ...years of experience in inbound sales, customer service, or US voice process ~ Excellent verbal communication in English with a neutral or...PerformanceFlexible hoursNight shiftSharda Consultancy Services
Gurgaona month ago- ...company is a global leader providing business process solutions and services spanning the... ...clients. FSL Gurugram BT Process (UK Based voice process) Job title- Customer Service... ...them of any factors which may affect the performance of individuals or the whole team....PerformanceWork at office
Firstsource
Gurgaon16 days ago Rs 2 - 4 lakhs p.a.
...system. Meet daily, weekly, and monthly performance targets such as call quality, handling... ...satisfaction scores. Follow company scripts, processes, and policies while handling calls.... ...experience in customer service or call center voice process (Freshers are welcome)....PerformanceShift workSmart Vision Consultancy Services
Gurgaona month agoRs 2.5 - 4.5 lakhs p.a.
...accurately. Collaborate with internal teams to ensure timely resolution of complex issues and provide seamless service. Meet performance targets such as call handling time, first-call resolution, and customer satisfaction scores. Escalate unresolved issues or complaints...PerformanceWsne Consulting
Gurgaon6 days ago- ...is available in 15 million homes in the USA. We encourage high-performers from all backgrounds to reach out, provided they share our... ...confident and customer-focused Customer Support Specialist: US Voice Process with a strong American accent to handle outbound and inbound...PerformanceLong term contractFull timeLocal areaNight shift
Amenify
Gurgaon23 days ago Rs 3.5 - 4.5 lakhs p.a.
...targeting the US travel market. Analyze and improve campaign performance to maximize ROI and sales conversions. Collaborate with... ...to ensure campaign relevance. US Travel Customer Service (Voice Process) Handle inbound and outbound voice communications with US customers...PerformanceSharda Consultancy Services
Delhia month agoRs 4 - 8 lakhs p.a.
...and professionalism Ensure a high level of customer satisfaction Document customer interactions as per process guidelines Follow defined quality and performance standards Candidate Profile: Must be a graduate Strong verbal communication skills in English...PerformanceWork at officeShift workNight shiftAxis Consultants New Delhi
Gurgaona month agoRs 2.5 - 4.5 lakhs p.a.
...information, resolve issues, and guide customers through troubleshooting processes. Maintain a high level of customer satisfaction by... ...interactions and actions in the CRM system accurately. Meet and exceed performance metrics such as call resolution time, customer satisfaction,...PerformanceWsne Consulting
Gurgaon6 days agoRs 4 - 8 lakhs p.a.
...Responsibilities: Handle inbound and outbound customer interactions via voice and chat Understand and resolve customer queries effectively... ...and follow up when necessary Adhere to shift schedules and performance metrics Candidate Profile: Graduates/Undergraduates can...PerformanceShift workAxis Consultants New Delhi
Delhia month ago- ...records of customer interactions using CRM software. Meet performance targets for quality metrics such as first-call resolution rate... ...in BPO/Call Centre environment with a focus on international voice processes (blended). ~ Bachelor's degree in Any Technical...PerformanceWork at officeShift workNight shift
NIIT
Gurgaon24 days ago Rs 3.09 lakh p.a.
...Responsibilities: Deliver New Hire Training (NHT) for US healthcare voice process Health and Welfare domain Conduct regular refresher and... ...Maintain training MIS and prepare weekly/monthly training performance reports Ensure compliance with HIPAA and other regulatory...PerformanceTELUS Digital Philippines
Gurgaon29 days agoRs 4 - 8 lakhs p.a.
...satisfaction Document all customer interactions and follow standard protocols Meet performance and quality benchmarks Candidate Profile: Relevant experience in international voice process (as per role requirement) Excellent English communication skills are mandatory...PerformanceWork at officeShift workNight shiftAxis Consultants New Delhi
Gurgaona month agoRs 0.5 - 4 lakhs p.a.
...We are seeking a Chat and Voice Process Associate to deliver exceptional customer service across multiple communication channels. This... ...overall service improvement. Strive to meet individual and team performance targets and customer satisfaction metrics. Skills Required...PerformanceSkyway Solution
Gurgaona month agoRs 4.5 - 9 lakhs p.a.
...promotions, or services as applicable. Escalate complex issues to the appropriate team for resolution when necessary. Meet and exceed performance metrics such as call handling time, customer satisfaction, and first-call resolution. Follow up with customers to ensure...PerformanceWsne Consulting
Gurgaon6 days ago- ...to floor schedule and hygiene, monitoring performance through error trackers, providing... ...referral / incorrect tagging cases Ensure process documentation and compliance adherence... ...Certifications Knowledge of inbound and outbound voice processes Understanding of upstream/...PerformanceFull time
SBI Card
Gurgaon5 days ago Rs 4.5 - 9 lakhs p.a.
...compelling landing pages. Analyze campaign performance and generate reports for stakeholders to... ...campaigns, billing, and services over voice calls. Provide customer support by... ...Ensure adherence to digital marketing standards, policies, and voice process guidelines....PerformanceWsne Consulting
Gurgaon6 days ago- ...Hiring: Process Trainer Location: Gurgaon Industry: International BPO – Voice Process Key Requirements Mandatory: Experience in International Voice Process... ...knowledge Ensure accountability for 0–30 days batch performance Attend client-conducted TTT (Train the...Performance
International BPO
Gurgaon23 days ago Rs 2.5 - 4.5 lakhs p.a.
...Key Responsibilities: Voice Process : Handle inbound and outbound calls, addressing customer inquiries, issues, and providing support... ...and resolutions in the CRM system. Prepare reports on key performance metrics such as call/chat volume, resolution time, and...PerformanceWsne Consulting
Gurgaon6 days ago
