Average salary: Rs909,344 /yearly
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Rs 4 - 5.5 lakhs p.a.
...calls for international clients. Provide customer support via voice, chat, or email. Resolve customer queries and provide... ...technical issues (for technical support roles). Achieve assigned performance targets, including call handling time and customer satisfaction....PerformanceShift workNight shift- ...Job Title: Spanish Voice Senior Analyst Department: Customer Support / BPO Operations... ...Chandigarh Work Type: Full-Time (Voice Process) Shift: Rotational Night Shifts Only... ...service and empathy. Meet and exceed performance metrics like call quality, resolution time...PerformanceFull timeShift workNight shift
- ...Analyst International Voice - Customer Operations India - Chandigarh |Full-time (FT)|Customer... ...will be part ofCustomer Operations Voice process wherein preferred candidate will be... ...courses, tuitions, etc. that hamper work performance Preferred Qualifications Basic...PerformanceFull timePart timeOverseasFlexible hoursShift workNight shift
- ...Job Description Analyst – International Voice - Customer Operations India -... ...will be part of Customer Operations – Voice process wherein preferred candidate will be taking... ...courses, tuitions, etc. that hamper work performance Preferred Qualifications Basic knowledge...PerformanceFull timePart timeWorldwideOverseasFlexible hoursShift workNight shift
Rs 4 - 6 lakhs p.a.
...on grammar rules, proper pronunciation, clear speech delivery, and constructing coherent sentences. Monitor and evaluate agents' performance during live customer interactions, providing real-time feedback and guidance to help them improve their language skills on the job....Performance- ...Customer Operations - Associate Process Manager India- Pune |Full-time (FT)|Customer Operations... ...24x7 Specialisation International BPO, Voice Process eClerx is looking to hire an... ...Responsibilities Prepares performance reports by collecting, analysing, and summarizing...PerformanceFull timeFlexible hours
Rs 12000 - Rs 15000 per month
...Convergence is hiring Telecallers for multiple processes • Open to freshers and experienced... ...BPO industry Open Positions: • Voice Process • Non-Voice Process Shift... ...2,000 – ₹15,000 per month • Attractive performance-based incentives • Growth and promotion...PerformanceShift workDay shift- ...Customer Operations - Associate Process Manager India- Pune |Full-time (FT)|Customer Operations... ...24x7 Specialisation International BPO, Voice Process eClerx is looking to hire an... ...Responsibilities Prepares performance reports by collecting, analysing, and summarizing...PerformanceFull timeFlexible hours
Rs 8 - 18 lakhs p.a.
...team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules....Performance- ...and outcomes, and act as the customer's voice into Product, Operations, and Sales. You... ...and standardized onboarding and nurturing processes. Your Responsibilities Onboard to first... ...topics (voyage optimization, engine/hull performance, emissions) or willingness to ramp...PerformanceFlexible hours
- ...and the MENA region. We combine people, processes, and tech to empower our client's growth... ...candidate should have prior healthcare voice process experience , strong leadership skills... ...continuous coaching, mentoring, and performance support to team members. Act as the first...PerformanceWork at officeShift work
- ...Department: Sales & Operations (Call Quality) Role Category: Voice Process – Quality Analysis Employment Type: Full-time, On-site... ...adherence. Provide constructive feedback to sales agents for performance improvement. Identify training needs based on audit...PerformanceFull timeImmediate startShift workDay shift
Rs 3 - 10 lakhs p.a.
...We're hiring a Customer Care Executive to join our team in a voice process role. This is an excellent opportunity for a fresh graduate or someone with up to three years of calling experience. Your primary responsibility will be to handle customer inquiries, providing support...SuggestedDay shiftRs 3 - 4.5 lakhs p.a.
...Language Interpreter/ Permanent Work from Home for International BPO Qualification: UG/PG Min 1 year Experience of International Voice process Language: Excellent English + Excellent Bengali or Punjabi or Nepali/ Gujrati Salary: 40 to 46 CTC Computer can be provided...SuggestedRemote jobPermanent employmentWork from homeShift work- ...Job Description Job Title : Quality Sr Analyst - Chat/Voice Process Job Summary : We are seeking a skilled and detail-oriented BPO... ...improvement to enhance customer satisfaction and achieve key performance indicators. Responsibilities: Monitor and evaluate Chat/...PerformanceShift work
- ...We are hiring a customer facing Project Manager with strong US voice and retention experience to manage pre install homeowner... ...Experience and Skills ~3 to 6+ years of experience in US or UK voice process ~ Prior experience in customer retention, save desk, escalations...
- ...As an Voice Analyst for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that...Full timeWork at officeShift workNight shift
- ...experience required Apply By 28 Oct' 26 Posted today Fresher Job Be an early applicant About the job As an Voice Analyst for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be...Work at officeImmediate startShift workNight shift
- ...Job Description: Inbound Voice Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services...Shift work
Rs 2.5 - 6.5 lakhs p.a.
...support to the sales team, such as managing customer communication, processing orders, and generating sales reports. They also assist with data... ...closing deals. Key Responsibilities Administrative tasks: Perform data entry, maintain organized filing systems, and handle...Performance- ...Employment Type: Full time About The Role We are hiring a high-performing Customer Service Representative based in Chandigarh. This role... ..., and coordination with internal teams using clearly defined processes and tools. This position is ideal for someone who takes...PerformanceLong term contractFull time
- ...Job Title: Customer Support Executive Inbound Voice (US HR Process HRSD) Location: Chandigarh Shift: Night Shifts (Aligned to US Time Zones... ...Quality Analyst Workforce Management Team Leader ~ Performance-based incentives and structured learning programs....Immediate startShift workNight shift
- ...This is not a slow-paced role. You'll be trained intensively, coached daily, and given the expectation to grow quickly into a top-performing opener. Key Responsibilities Make high-volume outbound calls to US-based prospects daily Use high-performance scripts, tonality...PerformanceImmediate start
- ...sales activities. Handle customer inquiries and provide complete information. Collaborate with the sales team to boost overall performance. Requirements: ~2–5 years of proven sales experience. ~ Excellent communication & persuasive skills. ~ Strong negotiation...PerformanceFull timeWork at office
Rs 8 - 12 lakhs p.a.
Job Description : Lead Handling: Experience with digital response-based lead handling is preferable. Customer Communication: Engage with customers and prospective customers courteously over the phone to introduce the company's products and services. Lead Generation...Rs 2.3 - 3 lakhs p.a.
...services, generate leads, or provide customer support, acting as the voice of a company. Key responsibilities include operating CRM... ...Common in banking, real estate, insurance, and e-commerce. 2. Performance metrics: Success is often measured by the number of calls, leads...PerformanceImmediate startDay shift- ...also be responsible for analyzing support metrics, implementing process improvements, and providing coaching and support to team... ...Customer Satisfaction Proficiency in Analytical Skills to assess performance metrics and improve support processes Excellent Communication...PerformanceLong term contractFull time
Rs 8 - 12 lakhs p.a.
Job Description : Lead Handling: Preferably has experience with digital response-based lead handling, ensuring smooth interaction with potential customers. Customer Interaction: Make courteous and professional conversations with customers and prospective customers over...- ...Managers at HRS are learning pioneers, continually seeking to improve processes, products, commercial models, technologies, and ways of working... ...the user base to come up with the best campaign strategy Performance Monitoring: Monitor and analyze campaign performance using key...PerformanceRemote jobWorldwide
- ...responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming... ...Preferred Qualifications ~ 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture...PerformanceFlexible hoursShift workNight shift
