Job Summary

The Senior Data Analyst is responsible for serving as a subject matter expert who can lead efforts to analyze data with the goal of delivering insights that will influence our products and customers. This position will report into the Data Analytics Manager, and will work closely with members of our product and marketing teams, data engineers, and members of our Customer Success organization supporting client outreach efforts. The chief functions of this role will be finding and sharing data-driven insights to deliver value to less technical audiences, and instilling best practices for analytics in the rest of the team.

Responsibilities

Perform various data analysis functions to analyze data from a variety of sources including external labor market data and research and internal data sets from our platforms

Incorporate information from a variety of systems to produce comprehensive and compelling narratives for thought-leadership initiatives and customer engagements

Demonstrate critical thinking - identify the story in context using multiple data sets, and present results. A strong proficiency in data storytelling will be critical to success in this role.

Understand principles of quality data visualization and them in Tableau to create and maintain custom dashboards for consumption by other employees

Find and investigate data quality issues, root causes and recommend remedies to be implemented by the data scientists and engineers

Liaise with teams around our business to understand their problems, determine how our team can help, then use our database to produce the content they need

Identify data mapping and enrichment requirements. Familiarity with SQL, especially the logic behind different types of data joins and writing efficient queries, will be necessary

Consistently ensure that business is always conducted with integrity and that behavior aligns with iCIMS policies, procedures, and core competencies

Additional Job Responsibilities: 

Produce and adapt data visualizations in response to business requests for internal and external use

Shows good judgement in prioritizing their own commitments and those of the larger team, while demonstrating initiative and appropriate urgency when needed

Mentor junior team members in best practices for analytics, data visualization, and data storytelling. Exemplify these standards and guide teammates in following them.

Think creatively to produce unique, actionable insights from complex datasets, which can deliver value to our business and to our customers.

Qualifications

5-10 years professional experience working in an analytics capacity

Excellent communication skills, especially with regards to data storytelling – finding insights from complex datasets and sharing those findings with key stakeholders

Strong data analytics and visualization skills

Expertise in Tableau Desktop (Tableau Server and Prep are preferable) producing clear and informative graphs and dashboards

Proficiency in SQL and either Python or R to extract and prepare data for analysis

Advanced knowledge of Excel (Pivot tables, VLOOKUPs, IF statements)

Familiarity with data guardrails to ensure compliance with applicable data governance regulations and privacy laws (i.e., GDPR)

Sr. Data Analyst