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- ...Position: Senior IT Operations Location: Pune Key Responsibilities for the role Act as the senior technical escalation point within the IT Operations team, supporting complex hardware, software, network, and site-specific technology issues at Fluidra Pune through...SuggestedLong term contractFull time
IntraEdge
Pune1 day ago - ...improvements to runbooks to reflect operational learnings and changes.... ...structured response procedures and escalating where necessary. Team... ...with operations leads, engineers, and support teams to ensure... ...resolution and knowledge sharing Technical Skills & Experience:...SuggestedImmediate start
Yash Technologies
Pune1 day ago - ...Join Barclays as a Storage Operations Engineer role, where to build and maintain infrastructure platforms... ...technology, as well as job-specific technical skills. This role is based in our... ...processing and activities. Escalate breaches of policies / procedure appropriately...SuggestedWork at officeImmediate startShift work
Barclays
Pune1 day ago - ...and services that enable enterprises to operate sustainably, intelligently, and... ...world's best-known brands. As a Senior Technical Support Engineer, you are a technical leader with extensive... ...for the organization. You are a key escalation point. Responsibilities Novel...SuggestedLong term contractWork at officeFlexible hoursNight shift
Aera Technology
Punea month ago - ...Role Overview We are looking for a Technical Support Engineer (TSE) who will do technical problem-solving... ...bridges the gap between customers, operations, and engineering by troubleshooting... ...Success teams to resolve complex issues. Escalate bugs with clear reproduction steps,...SuggestedUS shiftShift work
CertifyOS
Pune1 day ago - Bentley Systems Technical Support Engineer Location- Pune, Hybrid Position Summary Join Bentley... ...teams. Analyze, isolate, and escalate complex software and networking issues... ...Systems to help them design, build, and operate better and more resilient infrastructure...SuggestedHybrid workLocal areaWorldwide
Bentley Systems
Pune1 day ago - ...Based in Pune, India, as part of the Belden Technical Support Center, you'll provide top-tier... ...'s degree in Electrical/Electronics Engineering, 3-6 years of industrial cable experience... ...properly manage customer inquiries and escalate when appropriate.Document solutions for...Suggested
Belden Inc.
Pune2 days ago - ...expand our footprint in India, we're looking for an experienced Technical Support Engineer to be based in our office located in Pune.... ...identify, and resolve customer's issue. * Manage technical escalation to principal vendor. * Manage customer escalation and expectation...SuggestedWork at officeFlexible hoursShift workWeekend work
Westcon-Comstor
Pune2 days ago - ...Perforce. Position Summary: Perforce is seeking a Tier 2, Technical Support Engineer with C/C++ experience to join our Global Support Team,... ...database and performance issues Research, document, and escalate cases according to procedure Provide customer driven feedback...SuggestedHybrid workWork at office3 days week
Perforce Software
Pune9 days ago - What You'll Do The Technical Support Engineer acts as the Subject Matter Expert providing in-depth technical expertise and analysis supporting... ...document each customer contact, troubleshoot technical issues, escalate to engineering as needed, and manage issues through to...SuggestedUS shiftNight shiftAfternoon shift
avalara apac
Pune1 day ago - ...Proven ability to handle customer escalations and concerns. Perform... ...successfully. Consistently improve technical product knowledge through... ...of 2 years as a Support Engineer ~1+ years experience with AWS... ...Logic has the legal right to operate. WFH requires availability...SuggestedFull timeHybrid workWork at officeWork from homeHome officeUS shift
Madison Logic
Punea month ago - ...investment. As a Senior Support Engineering Manager, you will lead a... ...that resolve customer technical issues. You will manage the... ...Technical Support and act as an escalation point for Support Engineers... ...related field AND 3+ years of operational excellence, delivery...SuggestedOngoing contractLocal areaWorldwide
Microsoft Corp
Pune1 day ago - ...Job Description Role L2 Technical Support Engineer Who Are We Looking For Level 2 Technical Support Engineer Technical Skills Years... ...chat until they have solved a technical issue Properly escalate unresolved issues to appropriate internal teams eg software...Suggested
Mphasis
Pune2 days ago - ...candidate will have a chance to work with an experienced team of engineers to deliver expert technical support to our Impact partners, Local business partners... ...and resolutions. Identify product quality issue and escalate to Level 2 team when necessary. Ensure all calls are...SuggestedLocal areaWorldwideWorking Monday to FridayFlexible hoursShift workRotating shiftAfternoon shift
Emerson Climate Technologies Inc
Pune18 days ago - ...is looking for a highly skilled Senior Technical Support Engineer with excellent technical and customer... ...high-level troubleshooting of complex, escalated customer issues, utilizing specialized... ...administration skills ~ Linux operating system installation, configuration, upgrades...SuggestedContract workWork at officeLocal areaRemote jobShift work
Red Hat
Pune2 days ago Rs 9 - 13 lakhs p.a.
...We are seeking a Technical Support Engineer to provide technical expertise and coordination for the... ...team. This role is central to ensuring operational efficiency and customer satisfaction... ...drawings from R&D as required. Escalate critical field issues to the HO Technical...Remote jobAmor Management Consultants
Pune23 days agoRs 3.5 - 14 lakhs p.a.
...What Youll Do The Technical Support Engineer is the Subject Matter Expert providing in-depth technical expertise and analysis supporting our... ...document each customer contact, troubleshoot technical issues, escalate to engineering, and manage issues through to resolution....US shiftNight shiftAfternoon shiftAvalara Technologies
Pune23 days agoRs 3 - 14 lakhs p.a.
...issues. ~ Take ownership of escalated tickets and resolve them... ...them permanently. ~ Work with engineering, QA, and product development... ...strong working experience in technical support and L3 roles ~ Bachelor... .... ~ Strong knowledge of operating systems (Windows, Linux), networking...Fort Technologies
Punea month ago- ...Responsibilities: Act as a technical liaison, effectively... ...Success Managers, and Product Engineering to troubleshoot platform or... ...for enhancement. Manage escalations from Level 1 and Level 2 Client... ...with engineers, and client operations teams. Experience using AI...Casual workLocal areaUS shift
momentive software
Pune1 day ago - ...knowledgebase. Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups Technical Skills Years of experience needed... ...instant message requests for technical support Operating the computer, OS and Knowledge base navigation...
Mphasis
Pune2 days ago - ...Job Title : Executive NOC Engineer / NOC Engineer Job Overview... ...Engineer to join our Voice NOC & Technical Assistance Centre team. The... ..., specializing in Voice Operations , including Hosted PBX, SIP... ...carriers for circuit testing, escalations, and issue resolution....Full timeLocal areaLong distance
TIGI HR
Punea month ago - ...Job Title: Executive NOC Engineer / NOC Engineer Job Summary:... ...Engineer to join our Voice NOC & Technical Assistance Center, supporting... ...vendors and carriers for escalations and testing. Manage routing... ...Experience in telecom voice operations and NOC environments. Strong...
TIGI HR
Pune9 days ago - ...Position Overview Job Title: Service Operations - Production Engineer Support, AVP Location: Pune, India... ...following: Drive functional and technical issues to resolution within the... ...users to the best of L2 ability and escalate any issues that cannot be resolved to...Flexible hours
Deutsche Bank
Pune2 days ago - ...the role all about The Specialist Technical Support Engineer role is to deliver technical support... ...highest level of support and minimize R&D escalations. Prioritize daily tasks and manage... ...are very welcome) of: Windows Operating Systems, TCP/IP, Linux, Wireshark, EMC...Hybrid workWork at officeRemote job
NiCE
Pune2 days ago - ...global community. The Role We are seeking a Principal Technical Support Engineer to join our Asset Performance Management (APM) Technical... ...products better. Serve as one of the focal points for problem escalation and resolution Develop and maintain APM training course...Long term contractWork at office
Aspen Technology
Punea month ago - ...the role : The L3 Production Support Engineer is a backend-focused full-stack incident... ...incident response playbooks, runbooks, and escalation procedures Participate in on-call... ...decision-making during critical outages Technical depth with breadth : deep backend...Long term contract
Calfus Inc.
Pune1 day ago - ...before the AI era. Our software engineering teams are highly valued by... ...Engineer , you are the operational backbone of our Agentic on-call... ..., and ensure high-quality escalations to L3 engineers while maintaining... ...Operational & Technical Skills: Experience: 4–8+...Full timeShift workNight shift
Calfus Inc.
Pune1 day ago - ...Production Support Engineer, AS Position Overview Job Title:Production Support... ...Level 2's (L2) ability and ensure any escalations to Level 3 (L3) are kept to an absolute... ...Change management processes Provide technical and thought leadership to the team in the...Permanent employmentFlexible hours
Deutsche Bank
Pune27 days ago - ...for this role. Join us as a Technical Product Owner at Barclays,... ...technology, Design, UX research, operations and business stakeholders to... ...Ability to engage with engineering teams and understand APIs, architecture... ...and activities. Escalate breaches of policies / procedure...Immediate start
hackajob
Pune1 day ago - ...is looking for a dynamic Junior Technical Product Manager to play a crucial... ...experienced product managers and engineering to help deliver impactful products... ...progress, dependencies, and proactively escalate blockers. Sensor Deployment Operations - Coordinate installation...Remote job
Haber
Punea month ago
