Openings for service desk jobs in work from home

 ...What are we looking for We are seeking a Service Desk Analyst who is eager to take responsibility for the day-to-day operations of managing incidents and service request tickets. The ideal candidate will be customer-focused, possess strong diagnostic abilities, and excel... 

4+ years' experience working with Statistica Application. • 2+ years' experience working in Tableau or Power BI. • 4+years' experience working with SQL queries. • Experience working with VB scripts. • Experience working various database management systems including oracle...

 ...customer issues efficiently and accurately, escalating complex cases to the appropriate departments when necessary. Provide product or service information and assist customers in understanding features, usage, and troubleshooting. Maintain detailed records of customer... 

Responsibilities: Supporting global customers via email, phone, and webcasts Guiding customers, partners, and Sales Engineers in product installation, operations, and troubleshooting Maintaining and updating the AlgoSec knowledge base Introducing support methodologies...

 ...The Enterprise IT Service Desk Workstation Vulnerability Analysts role is to help secure the company's workstations against vulnerabilities. This will be done through analyzing scan data, researching vulnerabilities, and providing mitigation for said vulnerabilities within... 

 ...in time and role based persistent access for people and systems (service accounts and regular identity) Provide technical support for Single...  ...such as Python, Ruby, and Terraform Experienced with service desk software and ticketing fulfillment Benefits Our Culture:... 

Technical Sourcing Specialist We are looking for an experienced Sourcing Specialist with a focus on recruiting global talents. The ideal candidate should possess a background in sourcing, demonstrate a proactive approach to talent acquisition, have expertise in client management...

 ...Must have exposure writing code with Visual Studio, X++, C#. ~ Experience with extensions, coc, security, data entities, customer services, OData, logic apps, LCS, DevOps, etc. ~ Ability to understand customer requirements (FDD/TDD) and develop accordingly.Works independently... 

 ...crucial role in supporting our clients’ cloud infrastructure and services. You will be involved in diagnosing and resolving issues related...  ...Azure. Requirements Minimum of 5 years in an IT Service Desk, Cloud Support, or Infrastructure Admin role, preferably in an MSP... 

 ...Requirements ~ Minimum of 2 years experience as a Customer Service Support or similar CS role. English Proficiency - Excellent...  ...within a SaaS environment is required. Experience using help desk software and remote support tools. Must have a strong understanding... 

 ...CSS3.- Experience with integrating Ionic applications with backend services and APIs.- Strong analytical skills and the ability to evaluate...  ...mentoring and guiding team members.- Experience contributing to open-source Ionic projects or communities.- Familiarity with mobile testing... 

 ...The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are... 

 ...organized individual to help grow and manage our newsletter and service business, BotsGoneWild. This role blends technical skills, outreach...  ...: Annual CTC: ₹ 2,40,000 - 4,00,000 /year Number of openings 1 About CSTE International CSTE Group is... 

 ...DataStage- QualityStage- Information Analyzer- Metadata Asset Manager (MAM)- Manage WebSphere Application Server (WAS) cluster if the services tier is clustered.- Perform regular patching, upgrades, and maintenance activities.Environment & Performance Monitoring :- Monitor... 

Experience : 3-5Duration : PermanentLocation : RemoteKey Responsibilities :- Provide advanced technical support for the application, ensuring smooth operation and minimal downtime.- Collaborate with cross-functional teams to troubleshoot and resolve complex application issues...

 ...enhance model inputs and outputs.- Fine-tune and experiment with open-source and proprietary LLMs for specific business use cases.- Collaborate...  ...frameworks to ensure the reliability and performance of AI services.- Continuously research advancements in the LLM/GenAI ecosystem... 

 ...which is non-disruptive to the business Work in a coordinated manner around go-live activities, ensuring services are transitioned into the live production environment in a manner which is compliant with technology policy and non-disruptive to the... 

 ...: ₹ 36,000 - 60,000 /year Perks 5 days a week Number of openings 1 About Saffron Guru Saffron Guru LLC is...  ...utilities. With 9+ years of experience and a focus on quality customer service, we are now building advanced tools powered by AI to protect and... 

 ...Ideal Professional Skills: - Excellent communication and interpersonal skills driven by empathy. Strong communication and customer service skills is critically important - Problem solving and analytical skills at both tactical and strategic levels. - Multitasking capabilities... 

Responsibilities: Manage Run the Bank/Change the Bank functions for the Calypso platform . Support strategic banking initiatives aimed at enhancing system capabilities. Provide functional and technical support for the Calypso application. Interact with business...

 ...issues involving SWIFTNet, VPNs, TLS/SSL certificates, and firewalls.- Interface with SWIFT support teams for escalations, issues, and service requests.- Ensure ongoing compliance with SWIFT CSP (Customer Security Programme) guidelines.- Maintain up-to-date documentation for... 

 ...Opportunity : Indian E-Commerce Client – Inbound Customer Service (Voice – Work from Home)  Title: Customer Service Representative (Voice – Inbound) Work Model: Work From Home Employment Type: Contractual or Permanent (as per batch) Joining: Multiple batches starting... 

 ...seamless issue resolution. ~Ensure timely resolution of tickets in accordance with service level agreements (SLAs). Requirements ~Experience in a technical support/help desk role, with proven troubleshooting and triaging skills. ~Relevant degree, certification... 

What will you be doing Backup Configure, upgrade, and set up master servers, backup gateways, backup proxies, and clients for Veeam Backup and Replication. Set up and administer backup repositories along with backend NAS storage solutions like Data Domains and QNAPs...

 ...Request Management (ChaRM) and Change Transport System (CTS+). Service Desk and Test Suite Management applications in Solution Manager....  ...report both verbally and in writing to executive level. Should be open to learning new products and taking additional responsibilities.... 

Roles and Responsibilities: We are looking for an experienced Salesforce Administrator to manage and maintain our Salesforce instance. The ideal candidate will have 7-15 years of hands-on experience in Salesforce administration, with expertise in configuring, customizing, ...

 ...professional who combines deep hands-on admin  skills with real-world Business Systems Analyst experience. You'll architect and configure  Service and Experience Cloud solutions—leveraging Gen AI, Omni-Channel routing, and  Prompt-Driven Agentforce workflows—to elevate our... 

 ...Job Description MUST HAVES: ~3+ years of Salesforce Administration in  SF Lightning ~ Salesforce Service Cloud ~ Exposure to Apex programming ~ Configuration experience ~ Security experience (permission sets, profiles, roles, etc.)   PLUSSES: Automation... 

 ...to ensure bi-directional flow of technical and operational knowledge. Follow internal and external support procedures. Recover service either by providing a workaround or root cause fix within SLA Lead for Major Incident recovery and post-incident review. Troubleshoot... 

 ...to join our team. This is a work-from-home position based in India, where you will be responsible for providing exceptional customer service to our clients. The ideal candidate will have 0-2 years of experience in customer support or a related field, with a passion for helping...