Average salary: Rs288,000 /yearly

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  • Customer Success Executive

     ...Dream11, through its brand Sixer, is seeking a dedicated and customer-centric Customer Success Executive to join our dynamic team. You...  ...Responsibilities Customer Engagement: Provide personalized support via calls and other channels. App Expertise: Guide users with... 
    Suggested
    Mumbai
    14 days ago

  • Customer Support Engineer

     ...Responsibilities To fulfill aftersales needs of customers in the assigned territory To Maintain response time & downtime as per the...  ...instrumentation and their accessories. Provide highly visible customer support through the performance of on-site installation, troubleshooting... 
    Suggested
    Thane
    a month ago

  • Head of customer success

     ...Job Description Customer Experience Strategy: Develop and implement a comprehensive customer experience strategy aligned with the company...  ...various channels such as surveys, social media, and customer support interactions. Analyse and synthesise this data to generate actionable... 
    Suggested
    Mumbai
    a month ago

  • Customer Support- Instore Lead

     ...Analysis Reporting: Prepare detailed reports and analyze data on customer feedback, complaint trends, and offline channel performance....  ...implement improvements in processes and workflows related to offline support. Quality Tracking Data Hygiene: Monitor and maintain data... 
    Suggested
    Mumbai
    15 days ago

  • Assistant Manager - Customer Success

     ...The Assistant Manager - Customer Success is a client-facing (HR and Recruiters) role, who works to engage and enable our customers to maximize...  ...with Client, Product, Technical Specialists, Marketing and Support teams within Monster.com to enhance customer adoption. To achieve... 
    Suggested
    Full time
    Flexible hours
    Mumbai
    6 days ago

  • Customer Technical Services Analyst I

     ...Title and Summary Customer Technical Services Analyst IOverview: The Open Banking Client Support is seeking an individual who possesses tenacity and a keen eye for detail an individual unafraid of navigating complex challenges. Were in search of a dedicated learner,... 
    Suggested
    Navi Mumbai
    a month ago

  • Head of Support

     ...Key Responsibilities: 1. Strategic Leadership: Develop and execute the overall customer support strategy aligned with business goals. Establish performance metrics (SLAs, CSAT, NPS) and monitor team performance. Drive initiatives to improve customer experience and... 
    Suggested
    Mumbai
    3 days ago

  • Account manager /customer success

     ...a results-driven  Account Manager to manage and grow strategic customer relationships across our SaaS and digital solutions portfolio. This...  ...cross-functional teams (Sales, Marketing, Product, Customer Support) to  deliver seamless customer experiences . Monitor key  SaaS... 
    Suggested
    Mumbai
    3 days ago

  • Head Customer Service

     ...Description Leadership & Strategy: Develop and implement customer service strategies that align with the company's goals and objectives...  ...) to ensure a cohesive approach to customer service and support. Communicate effectively with stakeholders, providing updates... 
    Suggested
    Mumbai
    a month ago

  • Inbound Process Customer Care Executive

    Openings for freshers and experienced candidates Customer support-related role (exact process not specified) Required Candidate Profile Graduates/Undergraduates (freshers can apply) Excellent English communication skills Immediate joiners only
    Suggested
    Immediate start
    Navi Mumbai
    a month ago

  • Customer Care Executive

     ...needed to ensure their issues are resolved to their satisfaction You have: Minimum of 1 year of experience in a customer service or client support role, with a focus on share market processes (stocks, trading, investment). Strong communication skills, both verbal... 
    Suggested
    Mumbai
    a month ago

  • Customer Care Executives

     ...Description We are seeking enthusiastic and dedicated Customer Care Executives to join our team in India. The ideal candidates will be responsible for providing exceptional customer service and support to our clients, ensuring a positive experience with our company.... 
    Suggested

    Ims India Manpower Solutions Private Limited

    Navi Mumbai
    14 days ago

  • Senior Customer Success Manager, Strategic Deployments

     ...responsibility of this role will be to facilitate a partnership between customers and internal teams, creating an engaging and productive...  ...indicators of feature adoption or deployment progress), pre-sales support on services, and collaboration with service delivery teams to... 
    Suggested
    Full time
    Hybrid work
    Mumbai
    16 days ago

  • API Support Executive

     ...profile At least 1 year experience Certification in Option Trading Strategies Excellent knowledge of Options, Options Strategies Technical knowledge of ALGO platforms Knowledge of Options Platform Customer Support experience. Basic knowledge of excel.... 
    Suggested
    Mumbai
    14 days ago

  • Customer Support Executive

     ...Role & Responsibilities: ● Respond promptly and professionally to customer inquiries via email. ● Address and resolve customer complaints, feedback, and concerns with empathy. ● Provide accurate and complete information about products, services, and company policies... 
    Suggested
    Mumbai
    29 days ago

  • Customer Service Manager

     ...Customer Service Operations: • Develop and implement customer service strategies to enhance the overall customer experience. • Oversee daily customer support operations, ensuring timely and effective resolution of customer inquiries and complaints. • Monitor and improve... 
    Mumbai
    13 days ago

  • Customer Support Executive

     ...Description We are seeking a Customer Support Executive to join our dynamic team in India. The ideal candidate will be responsible for delivering exceptional customer service and support, ensuring a positive experience for our clients. Responsibilities Respond to customer... 

    Teamlease Digital Private Limited

    Navi Mumbai
    15 days ago

  • Assistant Manager Customer Lifecycle Management

     ...implement retention marketing strategies to reduce churn and increase customer lifetime value Analyze customer behavior and data to uncover...  ...messaging Collaborate with product, sales, and customer support to align efforts and improve customer experience Use A/B testing... 
    Mumbai
    7 days ago

  • Customer Service / Customer Support / Customer Care / Customer Success / Support Agent

     ...any qualification with good communications skills Opening for  Customer service  Profile International Blended / Chat / Voice Process...  ...Only Graduate Profiles ;-  Customer service / Customer Support / Customer Care / Education Counsellor Location ;- Delhi NCR... 
    Mumbai
    2 days ago

  • Customer Support Associate

     ...Description We are seeking a motivated and customer-oriented Customer Support Associate to join our team in India. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and providing excellent service to enhance customer satisfaction.... 
    Night shift
    Mumbai
    15 days ago

  • Customer Support Associate ( International process)

     ...Key Responsibilities: Handle inbound/outbound customer calls, emails, and chats from international customers professionally and efficiently. Provide timely and accurate information regarding products, services, policies, and billing. Resolve customer complaints and... 
    Flexible hours
    Night shift
    Navi Mumbai
    a month ago

  • Head of Support

     ...We are actively seeking an experienced and dynamic Head of Support to join our client's team through Acme Services . This pivotal leadership role requires 5+ years of experience in customer support, with at least 1+ year in a leadership capacity . The ideal candidate... 
    Mumbai
    3 days ago

  • Customer Success Executives- Mumbai -Off Role

     ...accessible, we want to hear from you! About the Role As a Customer Success Executive at Moove, you will play a key role in...  ...performance. ● Conducting daily check-in on drivers’ pulse. ● Supporting drivers. ● Solving driver's issues while drivers are in transit... 
    Remote job

    Moove

    Mumbai
    more than 2 months ago

  • Customer Support Executive

     ...Role & responsibilities Handle customer queries via phone, email, or chat. Provide prompt and accurate support to ensure customer satisfaction. Resolve issues related to product, service, billing, or technical problems. Escalate unresolved or complex queries to... 
    Mumbai
    13 days ago

  • Customer service executive-Customer service-Customer Care-Customer support

    Hello Candidates, WE ARE HIRING FOR BPO VOICE SUPPORT NON VOICE SUPPORT CHAT SUPPORT EMAIL SUPPORT TECHNICAL SUPPORT...  ...NIGHT SHIFTS / DAY SHIFTS (as per eligibility & availability) CUSTOMER SERVICE / SALES / COLLECTION / EMAIL & CHAT PROCESS INTO INTERNATIONAL... 
    Work at office
    Night shift
    Day shift
    Mumbai
    4 days ago

  • International Customer Service Advisor

    Job Overview: International Customer Service Advisor role at Sudo24 Learning Private Limited in Thane . Job Overview: Sudo24 Learning...  ...will be responsible for providing exceptional customer service and support to our international clients. This role will require excellent... 
    Remote job
    Thane
    2 days ago

  • Customer support Representative

     ...We are seeking a dedicated and enthusiastic Customer Service Representative to join Accenture. In this role, you will be the voice of our company, providing exceptional service and support to our international clients. If you have a passion for helping others and enjoy working... 
    Work from home
    Shift work
    Mumbai
    a month ago

  • Customer Support Representative- Thane

     ...for US Healthcare Voice Process Requirements- HSC OR Graduate with a minimum of 6 months of experience or above of voice based customer service experience mandatory. Excellent communication skills. Job Details- ~ Voice Process ~ Work from office ~24*7 Rotational... 
    Work at office
    Immediate start
    Shift work
    Mumbai
    a month ago

  • Customer Care Associate

     ...Responsibility ~ Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. ~ Resolves product or service problems by clarifying the customer... 
    Mumbai
    a month ago

  • Mass Customer Support - Fresher/Experience

     ...Handle customer complaints over calls/chats/email BPO Customer support International Voice/Non voice process Domestic process 5/6 days working Rotational shift/Night shift Immediate joining Contact/Whatsapp no- HR SAMIKSHA (***) ***-**** Required Candidate... 
    Permanent employment
    Full time
    Immediate start
    Shift work
    Night shift
    Mumbai
    a month ago