Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
Client Technology Product Implementation Manager (Remote)
Full time role, India
A great opportunity has arisen for a CT Product Implementation Manager to be part of our Client Technology Team. A recent working knowledge of client technology configuration is critical to this role.
As a Client Technology Product Implementation Manager, you will
Oversee projects on behalf of Client Technology
Manage product implementations for customer facing technology, like Online Booking Platforms
Gather customer requirements and translate them into a configuration design
Align the product configuration design with the overall service setup
Consult with customers on how their needs are addressed and manage the customer expectations
Configure and test the technical setup
Present the product setup and manage the roll out
Constantly adopt to the fast evolving technology portfolio
About You
Good knowledge of Amadeus (2nd or 3rd GDS is a plus)
Solid experience in the administration on the online booking tool Concur (2nd OBT is a plus)
Extensive experience in the travel industry
Experience in process management (design, document and implement processes)
Good analytical thinking skills
Great empathy for customer needs and patience with demanding customers
Flexible and adaptable to ever changing landscape
About Us
We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.
You'll be offered
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated
Interested
Ready to join the journey Apply now!
We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply