...Experience -Mandate
E-Commerce Domain Experience - Added advantage
Good communication
Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.
Graduation - Mandate
Only immediate joiner.
Inbound
Should have prior experience of handling voice...
...experience - Handle hotel owners and customer escalations - It's a FIELD SALES role completely Key Performance Indicators : - Ensuring occupancy (URNs) month on month - Pay at Hotel (PAH) realization - Ensuring daily availability of Sellable rooms (DSRN) Education : Graduation...