Search Results: 16 vacancies
...ESD Network Support.
Service Desk Call taking profile.
Respond to the issues reported by customer predominantly through voice and emails, chat, etc.
Identify, investigate, and diagnose the issue.
Provide resolution to customer based on in scope processes.
Follows...
...problem-solving approach. Define requirements and develop tools and reporting as needed by projects and operations. Participate in 24x7 on-call rotation for after-hours emergencies. Use operational tools and monitoring platforms to gain in-depth knowledge, understanding, and...
Rs 9 - 10 lakhs p.a.
...Lead generation from the existing database and efficiently keeping in regular contact with existing prospects.
Scouting, and cold-calling organizations, agencies, and individuals to find new opportunities
Keeping oneself updated with the latest events, competitions, and...
Rs 35000 - Rs 100000 per month
...scheduling appointments, meetings, and travel arrangements.
Screen and prioritize incoming communications, including emails, phone calls, and correspondence.
Prepare agendas, presentations, and other materials for executive meetings and engagements.
Conduct research...
Rs 3 - 4 lakhs p.a.
...Responsibilities:
Lead Generation & Prospecting : Identify and target potential clients through various channels, including cold calling, networking, social media, and industry events.
Client Acquisition : Develop and implement effective sales strategies to acquire...
...Knowledge of study abroad programs and different education systems is a plus.Proficiency in IB A levels would be advantageous.
This role calls for a professional who is not only knowledgeable in educational counselling but is also adept at navigating various admission...
...please visit our website here
What you will do:
Hunting farming and Prospecting to generate leads through emails cold calls networking and other sales techniques.
Identify and qualify potential B2B clients understanding their specific needs and...
...Monitoring and auditing calls made by admission counselors.
Share feedback with the team and managers.
Providing employees with relevant Quality Control training QA training.
Take initiative for process improvement and to improve call quality.
Conduct callcalibrations...
...Executing email campaigns or outreach campaigns as per the requirements of business
Catering to basic requirements of prospects via calls (if needed)
Ensuring timely promotions of organizational events (seminars/FPP/FDPs/VIP/offline events) taking place
Prerequisites...
...Respond to communications from customers regarding problems or concerns in a timely and professional manner with by returning all phone calls or emails by the end of each business day
• Drive project results to satisfy customer requirements to increase Net Promoter Score...
...Owning the relationship with the colleges/universities for higher repeat purchase
Executing email campaigns or outreach campaigns/cold calling as per the requirements
of the business
Organize and coordinate operations in ways that ensure maximum productivity...
Rs 3.6 - 5.4 lakhs p.a.
...extensively.
Work closely with the front-end developer and senior developer to launch the latest features.
Remain available for update calls on a daily basis.
Eligibility Criteria
Professional work experience in Laravel, Vue.js, and PHP.
Good working knowledge of...
Rs 20000 - Rs 28000 per month
...experience preferred.
Strong communication skills in English (written and verbal).
Familiarity with BPO, Domestic BPO, Domestic Calling, Advantage, Medicare, Insurance, Health Insurance, Customer Service, Service Quality, Customer Support, Voice Process, Chat Process...
Rs 20000 - Rs 28000 per month
...incidents and ensure business continuity.
- Document and maintain knowledge base articles for future reference.
- Participate in on-call rotation for after-hours support as needed.
**Job Requirements :**
- Bachelor's degree in Computer Science or related field...
Rs 20000 - Rs 30000 per month
...12806883.
Qualifications and Skills
Minimum 0 years to maximum 10 years of experience in BPO/UK/US Process.
Experience in CALLING SUPPORT, VOICE SUPPORT, and VOICE PROCESS.
Fluent in verbal English with strong customer service skills.
Experience in an international...
...complement them. For more details please visit our website here
What you will do:
Handling inbound inquiries of clients via calls chat and support tickets.
Understanding the clients requirements and their needs.
Preparing and sending quotations to the customers...