Average salary: Rs400,420 /yearly
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- ...Key Responsibilities: Voice Process (Inbound/Outbound): Make or receive customer calls to resolve queries, complaints, or product... ...of customer satisfaction and maintain call quality. Non-Voice Process (Email/Chat/Backend): Respond to customer inquiries through email...ChatShift workSecunderabad24 days ago
- ...Key Responsibilities: Blended Process (Voice + Non-Voice): Manage inbound/outbound customer calls and chat/email interactions. Switch smoothly between voice and non-voice communication channels. Ensure high-quality customer experience across all channels. Achieve...ChatShift workNight shiftSecunderabad24 days ago
- ...Voice Process – Key Responsibilities: Handle inbound/outbound customer calls regarding banking services... ..., and customer satisfaction targets. Non-Voice Process – Key Responsibilities: Respond to customer queries through email and/or chat regarding account statements,...ChatShift workNight shiftSecunderabad24 days ago
- ...Key Responsibilities: Respond promptly and accurately to customer inquiries via email and live chat. Provide product or service information, handle complaints, and process requests. Maintain detailed records of customer interactions in CRM systems. Ensure compliance...ChatShift workNight shiftSecunderabad24 days ago
- ...Key Responsibilities: Voice Process: Make or receive calls to/from insurance companies or healthcare providers... ...and update claim statuses in the system. Non-Voice Process: Handle claim-related correspondence via emails or chat. Work on claim rejections, denials,...ChatNight shiftUS shiftSecunderabad24 days ago
- ...Qualification: Graduate in any discipline (B.Com, BBA, BA, B.Sc., etc.). Freshers are welcome; prior experience in banking or BPO voice processes is a plus. Fluent in English and at least one regional language (Hindi, Tamil, Telugu, etc.). Excellent verbal...SuggestedSecunderabad24 days ago
- ...Responsibilities: Respond promptly to customer inquiries via email and chat. Understand customer issues and provide accurate, valid, and... ...Escalate unresolved queries to relevant departments as per process guidelines. Maintain productivity and quality metrics as per...ChatShift workNight shiftSecunderabad24 days ago
- ...communications with international customers via email, chat, and occasional calls. Provide timely... ..., billing, technical support, or order processing. Resolve customer queries, complaints,... ...Skills: Experience in international voice or semi voice processes. Exposure to...ChatShift workSecunderabad24 days ago
- ...Who We Are Looking For As a Support Specialist 1 - Chat & Email, you'll be on the question-and-answer front lines, using your expert knowledge... ...primary responsibility Respond to a variety of technical and non-technical inquiries as quickly and accurately as possible...ChatFull timeSecunderabada month ago
- ...Responsibilities: · Knowledge: Understanding of the process, evaluation & feedback, reporting and... ...sessions Candidates with prior chat handling experience would be preferred... ...experience as Quality Associate with overall 2 to 3 years of experience managing Non Voice Process....ChatSecunderabad2 days ago
- ...Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of...ChatSecunderabad22 days ago
- ...Graduate/UG Minimum 0 to 9 years experience in an international voice process Must be flexible to work in a 24/7 shift. CTC: 3 LPA... ...Please ignore if its not applicable for you. **Do forward this email to your friends and help them to find a job Contact Person...SuggestedFlexible hoursShift workSecunderabada month ago
- ...???? Location: Hyderabad | ???? Full-Time | ???? International Voice Process ???? Date: 12th june 2025 ???? Time: [ 10 AM – 4 PM] ???? Venue... ...for More Info: HR Naveen – Phone Number:(***) ***-**** ???? Email ID: [HIDDEN TEXT] ???? Documents to Carry: Resume (2 copies...SuggestedFull timeShift workSecunderabada month ago
- ...exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and... ...Collaborate with team members to improve customer service processes and workflows. Identify and escalate priority issues to the...ChatLocal areaSecunderabada month ago
- ...Description Walk-in interviews for a top-notch MNC for the position of Customer/Tech Support Chat Process. This role is ideal for freshers/entry-level candidates looking to start their career in customer support and technology. Responsibilities Provide exceptional...ChatSecunderabad8 days ago
- ...Responsibilities: Handle inbound/outbound calls or emails/chats for U.S. banking customers. Assist... ...regulations like GLBA/FDCPA ). Follow process scripts and compliance guidelines... ...speed and email/chat etiquette (for non-voice roles). Ability to maintain composure...ChatWork at officeNight shiftSecunderabad24 days ago
- ...Important Note for Applicants: As part of our application process, you will receive an assessment immediately upon applying. This... ...handle complex issues with ownership and empathy across phone, chat, and email - delivering outstanding customer experiences while adapting...ChatFull timeWork at officeImmediate startWork from homeFlexible hoursShift workDay shiftAfternoon shiftSecunderabada month ago
- ...inquiries simultaneously and efficiently. Proficiency in using email and chat support software. Strong problem-solving skills and a... ...Ability to work independently as well as in a team environment. Familiarity with e-commerce platforms and processes is advantageous....ChatSecunderabad23 days ago
- [[CandidateFirstName]] Wishing this email reaches you at the right time as I am looking to place a Voice Support with your experience. Please review the details below... .... Hiring for Customer support (Voice process) Hyderabad Position: Voice Support Location...Contract workWork at officeImmediate startNight shift2 days weekUS shiftSecunderabada month ago
- ...through digital communication tools such as video/calls conferencing, emails, and messaging services. ~ Identifying partner needs and... .... ~ Promoting high-quality sales, supply, and partner service processes. ~ Aiming to preserve partners and renew contracts. ~ Approaching...Full timeWeekday workSecunderabad17 days ago
- ...members via telephone, web meeting and chat technologies. This is a ground floor opportunity... ...Connect software support phone calls, email and chat communications. Find and... ...and be able to understand the support process from the customer point of view. Contribute...ChatSecunderabad16 days ago
- ...customers through various channels with a focus on communicating via web chat/mobile app ~ Contribute feedback to develop new content and... ...completing the customer request ~ Participating in projects or process improvements to drive operational excellence ~ Meeting...ChatSecunderabad24 days ago
- ...Roles & Responsibilities: Data Entry of Deposits and Life Insurance section. Payment processing of Deposits and Life Insurance. Maintaining MIS and publishing the same on a regular basis. Ensuring foreclosures and outward dispatch are done in a smooth manner....Work at officeSecunderabad3 days ago
- ...Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient... ...with team members to improve customer experience and service processes. Follow up with customers to ensure their issues are...ChatSecunderabada month ago
- ...Outpace Consulting Services is seeking skilled Process Associate for an International Voice Process at a leading ITES company. This role is crucial for delivering exceptional customer experiences by handling inquiries, resolving issues, and providing comprehensive support...Immediate startShift workNight shiftSecunderabada month ago
- ...Hiring Alert: International Technical Support – Voice Process | Top MNCs ???? We are currently hiring experienced professionals for International... ...Apply Now! Send your updated resume via WhatsApp or email to: ???? HR Lalith (***) ***-**** ???? Email: [HIDDEN TEXT...Shift workNight shiftUS shiftSecunderabad23 days ago
- ...Process Associate - Customer Service - HIG023150 Ready to shape the future of work? At Genpact, we don’t just adapt to change—... ...qualifications • Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding...ChatFull timeFlexible hours
- ...Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient... ...Collaborate with team members to improve customer service processes and enhance customer satisfaction. Skills and Qualifications...ChatSecunderabad21 days ago
- ...Process Associate - Customer Service - Non Voice - HIG022912 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that... ...Support Tier-1 agents who support customers via Phone, Chat & Email Channels • Develop insightful solutions that...ChatFull timeRelocation
- ...Key Responsibilities: Respond to customer queries via email and chat in a timely and professional manner. Provide accurate information regarding products, services, orders, billing, or technical issues. Resolve complaints and follow up with customers as required....ChatDay shiftSecunderabad24 days ago
