...experience with monitoring, network diagnostic and network analytics tools
CCNA or higher (and or Security knowledge)
Solid understanding of the OSI or TCP/IP model
Deep understanding of Switching (STP, RSTP, VLAN, VTP), Routing protocols (e.g., EIGRP, OSPF etc.)...
...drive product adoption.
Write scripts that present key concepts and ideas in a fun, engaging and accurate way.
Utilize the ADDIE model to conduct needs/gap analysis, identify learning and performance objectives, design relevant engaging content, and develop evaluation...