Average salary: Rs380,000 /yearly
More statsSearch Results: 18,579 vacancies
...Broad outline of the Role
~ Operational role that works under direct supervision, responsible for day-to-day customer service operations
Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size...
...Broad outline of the Role
~ Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving... ...architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a...
...Responsible for driving and monitoring a 24x7 customer facing team providing L1, L2 and L3... ...resolution of customer issues by customer service operations team, analyse productivity and escalation of issues.
Incident management - assign incident manager for critical/escalated...
...Broad outline of the Role
~ Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving... ...role of Technical lead/Solution Architect.This is an operational role, responsible for delivering results that have a...
...Broad outline of the Role
~ The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate... ...solving skills
Prior experience of providing customer service support in fast paced, high availability, 24X7...
...handle Solution & Product level calls to support customer asks.
Technically suitable for traditional IP services and SDWAN
Hands on experience on routers, switches... ...Purpose - Broad objective of the role
Operating Network - Key External
Operating Network - Key...
...Job Family Descriptor
Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving... ....
Purpose - Broad objective of the role
Operating Network - Key External
Operating Network - Key Internal...
...Broad outline of the Role
~ Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving... ...architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a...
...Broad outline of the Role
~ Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving... ...architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a...
About the Function
Purpose - Broad objective of the role
You will be doing data munching and writing different AI/ML models to be able to automate various scenarios. The goal will be devising best possible AI/ML/DL solutions to various business scenarios using the available...
...portfolio of software products and services, we unlock our customers' innovative potential, empowering them... ..., and digitalize and automate their operations. Listed on the NASDAQ Global Select... ...activities.
Give and support system UAT managers and provide feedback on needed...
...Key Responsibilities
Responsible for the equipment's operation and maintenance (Fault, configuration, alarm, performance... ...availability.
Ensure efficient and effective technical customer service as per SLAs. Manage Technical Support Center (helpdesk) and operations of escalation...
Experience required.
# Should have work experience of 2 years in Telecom background.
Job Discerption
# Engineering degree in electronics/electronics & communications/electronics & telecommunications.
# Should have good knowledge on SDH/DWDM/OTN technologies.
# ...
Job Title: Service Operations Manager
Location: Pune
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations...
...our Digital Solutions Team and advance your career as a
Customer Service Process Manager
Digital Solutions combines various processes ranging... ...future Customer Service process designs
Partner with Operational teams to effectively manage the project lifecycle to ensure...
...Broad outline of the Role
~ The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate... ...solving skills
Prior experience of providing customer service support in fast paced, high availability, 24X7...
...augmentation
Presenting the network/system performance to the management
Size and Scope of Role - No. of direct reports
NA
Size... ...skills.
Technical Competencies
Handling the escalated customer and SD related issues and providing L2 and L3 support.
Network...
...Technical
Functional
. Resolution of customer complaints within SLA.
. Quality Troubleshooting.
. Solve problems that require... ...problem-solving skills
Prior experience of providing customer service support in fast paced, high availability, 24X7 environments....
Broad outline of the Role
Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Minimum qualification & experience
Other knowledge/skills
Key Responsibilities
SDWAN, IPSec, BGP, OSPF...
...Additionally, proficiency in configuring and managing Quality of Service (QoS) for congestion management and... .../skills
Providing 24/7 shift operational support for a variety of security... ...remediation
Continually striving to reduce customer-impacting outages/degradations and...
