Average salary: Rs1,001,110 /yearly
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...Assistant Vice President - Customer Service Operations - BFS035447
Genpact (NYSE: G) is a global professional services and solutions firm delivering... ...and analysis on service delivery performance to senior management.
Qualifications we seek in you!
Minimum Qualifications...
...Job Description – Assistant Manager Operations Location – Gurgaon, India
Experience – 3 to 8 Years of experience
What we are looking... ...delivery along with maintaining high levels of employee and customer satisfaction
Establish & Manage Relationships / Engagement...
...emails, faxes, and requests from customers, providers, underwriters, and... ...and resolve customer service issues.
• Interpret policies... ...French is preferred.
49152 | Operations | Entry Level | Non-Executive... ...trusted insurance and asset management companies in the world....
...technology company maximizing customer value by delivering digital... ...unique ability to combine ad operations knowledge, technical and creative... ...Customer Success Operations Manager (Language Specific) is to... ...delivering world-class customer service with your experience and...
Rs 0.26 - 0.32 lakhs p.a.
...journey towards financial success!
Job Overview
Full-Time Customer Service Role for Fresher with less than 1 year of experience in... ...Empathy
Patience
Adaptability
Active Listening
Time Management
Conflict Resolution
Roles and Responsibilities...
...Do
# Support process by managing transactions as per required... ...update self-help documents for customers to speed up resolution time... ...challenges by complying with service agreements
#
# Deliver... ...# Build capability to ensure operational excellence and maintain superior...
...of solutions provided to multinational Customers. (measure service provided against defined Service Level Agreements)
Service Level Management
Prepare and publish Program Plan (including... ...interpret high level dashboard of all operations to customer (sponsor / service director...
...Responsibilities - Understanding the products and services provided by the company. - Preparing company policies and procedures... ...Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Supporting the customer through...
...you will be responsible for customer adoption, retention, and satisfaction... ...you will provide consulting services for customers and maximize... ...our customers with empathy, managing timeliness and transparency.... ...and reference-ability. - Operational excellence, including timely...
...We are seeking an experienced and proactive Operations and Service Delivery Manager to oversee and optimize our service delivery processes. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a deep understanding of...
...What's the role?
Position: Customer Service Representative
Type: External/Third party payroll... ...Postgraduate with 0-3 years of experience of Backend Operations profile in Customer Service.
• Ability to multi-task, prioritize and manage time effectively.
• Strong...
...Designation: Customer Experience Specialist (US process)
Roles and Responsibilities of a... ...Customer Experience Specialist
· Customer Service through calls
· Ensure timely and... ...follow-up
· Identify, share and support operational improvements
Qualifications:...
...Diverse in our offering, our customer outreach and in our mindset, Gunnebo... ...is looking for a Customer Service Coordinator to join the team.... ...situations.
Monitor and manage customer feedback and satisfaction... ...warranty period to regular operations are introduced to our service...
...excel
~99% of uptime on sunshine
About the role
Customer Service associate will represent not just the customer service department... ...limited) to the following roles and responsibilities:-
Managing all channels of Customer interaction, email, chat, phone...
...etc. - Will be responsible for solving Agent and Customer queries/complaints - Resolve queries within service standards (Accuracy, TAT, NPS etc.) - Capture data... ...experience : - Graduate with 1 year of experience in operations/customer service preferably in Insurance industry....
...is a part of Global Sales Strategy and Operations (GSSO) group in Gartner. The GSSO includes... ...teams focused on increasing sales and services productivity through multiple business critical... ...strong problem-solving and stakeholder management skills.
Create SOPs, roadmaps,...
...Job Description: Customer Service/Success About Us: Founded with the vision of becoming the largest e-commerce aggregator in India , over... ...core business revolves around technology, logistics, inventory management, and brand nurturing thereby elevating consumer-leading brands...
...is a part of Global Sales Strategy and Operations (GSSO) group in Gartner. The GSSO includes... ...teams focused on increasing sales and services productivity through multiple business critical... ...strong problem-solving and stakeholder management skills.
Create SOPs, roadmaps,...
...independent technology company maximizing customer value by delivering digital advertising’s... ...is hiring Team Lead, Customer Success Operations to join our growing team in Gurugram.... ...oversee a team of Customer Success Operations Managers (CSOMs) supporting MidMarket accounts for...
...About the role
Do you love delighting customers? Join our founding team that will change... ...Australia!
As a Contact Centre Customer Service your biggest job will be to delight and amaze... ...Liaise closely with the customer operations team to ensure the right car is prepared...