Average salary: Rs1,007,498 /yearly
More stats ...Roles and Responsibilities for the CRM - To be responsible for customer queries, feedback and complaints across various channel including... ...positive customer relationship. - To assist in resolving product or service-related concerns and escalations. - To engage proactively with...
...pm.
JD:-
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable...
JOB DESCRIPTION
Role : Manager – Customer Service & Quality
Experience : 12 to 15 Years
Job Location : Chennai
About OJ Commerce:
OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA...
Job Description
Company Description
Sutherland is seeking an attentive and goal-oriented person to join us as Back Office Analyst We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills...
...and industrial applications. We help our customers to increase their operational efficiency,... ...comprehensive product portfolio and global service capability.
Job Description... ...Maintenance, IIOT, AIML principles or Asset Management would be an added advantage.
Strong Customer...
...The BPO (Business Process Outsourcing) Team Lead is responsible for managing and overseeing a team of customer service representatives, ensuring efficient operation and excellent service delivery. The role involves performance management, process improvement, and acting as...
...Job Summary
Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals.
Primary Job Responsibilities
Greetings from SITEL!!
SITEL is...
...year experience in a consultative selling environment.
Basic telecommunications knowledge.
Strong commitment to help and serve customers.
Selling skills and business acumen.
Highly flexible, takes varied call types within call center environment adjust call...
...Process Executive(Hindi) Job Role : - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request &... ...well as interpret basic customer information - Strong customer service focus - Knowledge of Banking/Credit cards preferred Work Timings...
...will be responsible for handling incoming and outgoing calls in a professional manner, addressing customer inquiries, resolving issues, and providing exceptional customer service. - The Voice Process Executive will also be required to accurately document all interactions and...
...inbound calls professionally, addressing customer inquiries, and complaints, and providing... ...effectively.
• Ensure high-quality customer service and maintain customer satisfaction by... ...process role.
• Capable of consistently managing a higher level of professional, yet...
...and understanding their issues inside out - Conducting product demos and handling questions, rejections, objections - Relationship management with multiple decision-makers and stakeholders to add value - Negotiating and closing multiple sales deals to achieve high revenue -...
...calls independently
Ability to handle and manage local sales promotions
Achieving... ...Requirements
Skills and Competencies
Strong customer focus
Energetic and willing to work... ...acumen
Knowledge of financial services industry
Good communication and people...
...and results-oriented Market Acquisition Manager to join our team. The Market Acquisition... ...and executing strategies to acquire new customers and expand our market reach. This role requires... ...within Construction Engineering services including but not limited to BIM Services...
...processes, our innovative solutions enable our customers' manufacturing processes in several key... ...in design, implementation, and technical service to ensure success for our partner clients... ...the shipment according to process, manage and file the orders and confirmations....
...We're hiring a Customer Success Manager to work on our Commercial team. In this role, you will manage and grow the relationships of the sales team’s key accounts across both managed services and self-serve offerings and work with clients on their business needs.
Who you...
...This is a remote position.
Job Description
This task involves managing customer complaints service requests and tickets through Zoho Desk.
The responsibilities include registering complaints raising tickets sending quotations acknowledging service requests changing...
...As a Customer Engagement Manager, you will bring your seasoned experience to work closely with Sales (Key Account Management and New Business Development... ...customer organizations
Experience in technical and/or service sales or customer service is advantageous
Technical...
...We are seeking a Customer Relationship Manager to oversee the cultivation of strong and trustworthy connections with key clients. The ideal candidate will consistently seek opportunities for expanding our customer base and fostering positive relationships with new clients....
...succeed in both collaborative and independent work environment. - Willing to work in SaaS and fast-growth tech Job Profile : - Lead customer on-boarding experience, assessing customer needs to maximize adoption. - Clear understanding of product features to support functional...
...Position: Customer Service Executive (CSE)
Location: Kilpauk Chennai Tamil Nadu
Job Type: Fulltime Fresher
Salary: From... ...solving abilities. Proficiency in using billing and inventory management systems. Basic understanding of audiovisual equipment and technology...
...and ordinances.
Responsibilities:
Commissioning & Servicing of Air compressors
To achieve revenue & collection targets... ...requirements with some overnight travel
Ensuring the Customer Satisfaction while managing & working in line with the requirement of allied stake-...
...an Inbound Team Leader for the Hi-Tech Labs inbound process, you will be responsible for overseeing and managing the day-to-day operations of the inbound customer service team. This role requires strong leadership skills, exceptional communication abilities, and a thorough understanding...
...We are Hiring Customer Relationship Manager for Leading & Luxurious Retail Showroom
Location - Chennai
Position- Customer Relationship Manager - CRM
Gender- Female
Experience- 2+ years
Location- Chennai (Vadapalani)
Skillset- Lead Follow up, Customer...
...Lighting Private Limited Walk In Interview Location: Chennai (Madras) (Tamil Nadu, India) Accounts Executive/ Manager Sales Executive/ Manager Admin Executive Customer Service Executive Project Sales Coordinator Telecallers Receptionist Energetic Young talented candidates with 1-...
...As a Customer Success Manager, you’ll be the face of Spendflo for our customers. From onboarding, managing requests & reviewing their renewal pipeline... ...subscriptions
Upsell & cross-sell Spendflo products and services
Take accountability for all CS metrics such as NRR, LTV,...
...environments for our residential and commercial customers while reducing their carbon footprint, we... ...of representatives that handles customer service inquiries and problems
The supervisor... ...and personal development)
~ Ability to manage the team independently
~ Multi-tasking...
...WALK - IN for EXPERIENCED - CUSTOMER SERVICE / ORDER MANAGEMENT / PROCUREMENT - Retail / BPO Background
Contact Person - HR: Sivashankari
HCL hiring - EXPERIENCED 3rd, 6th & 7th May 2024 - Senior Customer Service Representative/ ORDER MANAGEMENT / Procurement - Retail...
...Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant... ...with local laws. Ensuring Exceptional Customer Service • Provides services that are above and...
Rs 20000 - Rs 25000 per month
...Communication Skills
Problem-Solving
Interpersonal Skills
Sales Skills
Analytical Skills
Customer Service
Attention to Detail
Time Management
Roles and Responsibilities
Build and maintain strong relationships with customers
Address customer...