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  • US Stocks CX Strategy & Operations Lead

     ...picture view of their finances. With millions of users and billions in assets managed, we're on a mission to make finance smart, simple, and seriously rewarding. Role: US Stocks CX Strategy & Operations Lead Location: Gandhinagar – GIFT City We're looking for a... 
    Suggested
    Full time

    INDmoney

    Gandhinagar
    1 day ago

  • CX Services Program Manager

     ...organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate...  ...GitLab. An Overview Of This Role At GitLab, the CX Services Program Manager helps shape how customers experience and adopt one of our... 
    Suggested
    Full time
    Remote job
    Home office
    Flexible hours

    GitLab

    India
    13 hours ago

  • Senior CX Program Manager

    Rs 9 - 13 lakhs p.a.

     ...experience. Process Improvement:  Identify inefficiencies in CX operations and lead initiatives to improve metrics such as  First Contact...  ...Help Center, Chatbots, and other automation tools. Project Management:  Lead CX transformation projects from ideation to execution,... 
    Suggested
    Night shift
    Afternoon shift

    Miko

    Bangalore
    24 days ago

  • Assistant General Manager Operations

     ...Zolo is India's largest co-living and managed accommodation platform, reimagining the way...  ...hospitality. About the Role: As the Senior Operations Manager – South , you'll play a pivotal...  ...Partner with central functions (Tech, CX, Maintenance, Marketing) to ensure smooth... 
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    Full time

    Zolo

    Bangalore
    2 days ago

  • Senior Manager - Operations.Corporate Operations-Trade CAM

    1 Job Title Manager – CIBG Ops CCAM Department CIBG Operations Direct Supervisor Vice President, Senior Manager, Transformation Lead-CIBG Operations...  ...error reduction, and improved internal and external CX. Remain up to date with all compliance and... 
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    Local area
    Remote job

    Mashreq Corporate & Investment Banking Group

    Bangalore
    1 day ago

  • Assistant Manager - International BPO Operations

    Rs 20 lakh p.a.

     ...Job Title: Assistant Manager – International BPO Operations Location: Pune, India CTC: Up to ₹20 LPA Job Summary We are looking for a dynamic...  ...Six Sigma / Lean certification (good to have) Experience in digital CX tools or omnichannel support environments... 
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    r3 consultant

    Pune
    2 days ago

  • Senior Product Manager, Refunds CX, WW Refunds Experience

     ...bottom line. WW R&R includes business, product, operations, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. In...  ...build a strong enforcement function to preserve CX, mitigate risk & avoid policy abuse. We're looking... 
    Suggested
    Worldwide

    Amazon Robotics

    Secunderabad
    3 days ago

  • Assistant Operations Manager

     ...Job Title : Assistant Manager -Operations Job Location : HSR Layout, Bangalore (on-site) Mode of work: On-site, Monday to Friday Role Overview...  ...with warehouse partners, courier partners, internal teams (CX, tech, finance), and leadership to manage daily operations and... 
    Suggested
    Long term contract
    Working Monday to Friday

    Blissclub

    Bangalore
    13 days ago

  • CX Process Excellence Lead

     ...SUMMARY The Process Excellence Leader is responsible for driving operational efficiency, embedding a culture of continuous improvement, and...  ...customer service performance and service quality. Self-Management Responsibilities ▪ Stay updated on industry trends, best practices... 
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    Mosaic Wellness

    Mumbai
    28 days ago

  • VP, CX

     ...Description – Vice President, Customer Experience (CX) Location: Bangalore, India...  ...strengthen our customer experience strategy, operations, and execution in India. This senior...  ...satisfaction, retention, and advocacy, while managing high-performing CX teams in India and partnering... 
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    Applied Systems

    Bangalore
    17 days ago

  • Deputy Unit Manager - Operations and Service

     ...Businesses Sales, Product, Service, Collections, Operations to ensure customer-centric design and...  ...them in fixing the same. ~Ensure CX/Compliance checklists are completed before...  ...audits. ~Post Graduate qualification in Management, Business, Analytics, or a related discipline... 
    Suggested
    Work at office

    Bajaj Finserv

    Pune
    1 day ago

  • CX Named Account Manager | Netherlands

     ...supports your growth every step of the way. Learn more at Description Drive the Future of AI-Powered Customer Experience (CX) Avaya is leading a massive shift in the global enterprise CX AI-driven landscape with a unified and open cloud architecture.... 
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    For contractors
    Work at office
    Remote job
    Shift work

    Avaya

    India
    1 day ago

  • CX Named Account Manager | Singapore

     ...supports your growth every step of the way. Learn more at Description Drive the Future of AI-Powered Customer Experience (CX) Avaya is leading a massive shift in the global enterprise CX landscape, moving towards a unified, AI-driven, and open cloud... 
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    For contractors
    Work at office
    Local area
    Shift work

    Avaya

    India
    1 day ago

  • Assistant manager - Cx & Ops (Gifting)

     ...Assistant Manager – Cx & Ops CREW is a premium personal assistant service designed to save customers time, money, and effort. Tailored...  ...time. What You'll Do Oversee daily gifting concierge operations, ensuring smooth workflows and timely execution from request... 
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    Instamart

    Bangalore
    2 days ago

  • Manager - Operations Excellence (B2B)

     ...Role Overview We are looking for a high-impact Operations Excellence Manager (B2B) who will drive end-to-end operational efficiency, strengthen post...  ...& digitization initiatives to streamline returns, CX, and billing workflows, in collaboration with Tech and Data... 
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    Purplle.com

    Mumbai
    a month ago

  • E-Commerce CX & Product Lead

     ...customer expectations set digitally are met operationally 2. Digital Product Ownership • Act...  ...• Define, prioritise, and drive digital CX initiatives across the product roadmap...  ...presentation • Work closely with Category Managers to ensure assortments are clearly... 
    Long term contract

    StarZen

    Gurgaon
    1 day ago

  • Customer Experience & Ecommerce Automation Manager (Shopify + CX + AI Automation)

     ...for a hands-on Customer Experience & Automation Manager to own and execute our customer experience, automation, and operational workflows across multiple platforms.   This...  ...interactions using   Sagepilot   or similar AI CX platforms   ~ Design smooth handoffs between... 
    Lingampally, Mahbubnagar, Telangana
    5 days ago

  • Program Manager, Product Operations

     ...of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our...  ...borderless. Let's build it together. Role Summary You are the operating backbone for Product Operations—running the governance, cadences... 
    Full time
    Hybrid work

    Multiplier

    Bangalore
    2 days ago

  • Sr. Program Manager, FOAA PMO, Finance Operations, Accounting & Analysis (FOAA)

     ...Description Finance Operations Accounting & Analysis (FOAA) is looking for a Sr. Program Manager, FOAA PMO. We are looking for a strategic leader with super-powers in program strategy, writing, prioritization, and getting things done to join the PMO team that supports the... 
    Long term contract
    Temporary work

    Amazon Robotics

    Bangalore
    3 days ago

  • Principle Program Manager, FOAA PMO, Finance Operations, Accounting & Analysis (FOAA)

     ...Description Finance Operations Accounting & Analysis (FOAA) is looking for a Principle Program Manager, FOAA Projects. In this role, you will develop and drive transformational financial initiatives leveraging Machine Learning and Gen AI technologies. You will be working... 

    Amazon Robotics

    Bangalore
    3 days ago

  • Senior Process Manager - Telecom Operations

     ...Key Responsibilities: # Leadership & Team Management: Lead, mentor, and develop a team of supervisors and contact center agents to...  ...environment that encourages teamwork and continuous improvement. # Operational Management: Oversee the daily operations of the inbound... 

    eClerx

    Pune
    3 days ago

  • Support Ops Manager I, FBA Support Operations

     ...around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon's product, technology, and...  ...Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide... 
    Hybrid work
    Work at office
    Remote job

    Amazon Robotics

    Secunderabad
    3 days ago

  • Support Ops Manager II, FBA Support Operations

     ...around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon's product, technology, and...  ...the function(s) operating under the candidate. Stakeholder Management and Communication: The candidate would need to interact with multiple... 
    Work at office

    Amazon Railings

    Bangalore
    1 day ago

  • Support Ops Manager I, FBA Support Operations

     ...leveraging our billion-dollar logistics infrastructure. The FBA Support Operations team reviews Sellers' financial and inventory related questions,...  .... FBA Support Operations team is seeking highly motivated Team Manager to lead teams of up to 20 front-line associates. An FBA Support... 
    Long term contract
    Hybrid work
    Work at office
    Remote job

    Amazon Robotics

    Secunderabad
    3 days ago

  • Senior Program Manager, Amazon Pay CX

     ...pls visit - This role entails Customer experience , program management for defect reduction and overall customer experience improvement...  ...Management experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development,... 

    Amazon Music

    India
    1 day ago

  • Area Manager - Operations - Pune2

     ...Area Operations Head Job Title Area Operations Head Function Regional Business Reporting to...  ...profitable delivery of shipments to customers through effect ive management of service center operations & PUD/ DC operations in the area... 
    Contract work

    DHL Aero Expreso

    Pune
    19 days ago

  • Area Manager - Operations

    Rs 2.5 - 7 lakhs p.a.

     ...Role Responsibilities: Develop a deep understanding of growth trends across various retail categories. Manage existing merchant relationships to ensure operational standards and product availability. Oversee accurate store cataloging and effective stock management... 

    PhonePe

    Varanasi
    22 days ago

  • Area Manager - Operations - Pune

    Rs 2 - 5 lakhs p.a.

     ...driving acquisition and servicing to attract and retain them. Drive quality in execution through audits and review mechanisms, and manage merchant escalations. Facilitate hiring, onboarding, and training of the front-line sales team to ensure 100% manning and performance... 

    PhonePe

    Pune
    22 days ago

  • Area Manager, Inbound Operations

     ...talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most...  ...are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound... 
    Flexible hours
    Shift work
    Night shift

    Amazon Music

    India
    1 day ago

  • Area Manager (L4), Inbound operation

    Rs 2 - 5 lakhs p.a.

     ...talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfilment Centres (FCs). Amazon is one of the most...  ...with other Area Managers to balance labour ensuring that you are operating a balanced and efficient shift while meeting all of your goals.... 
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Amazon Development Centre (India) Private Limited

    Bangalore
    8 days ago