Inbound Sales Executive

Location: Pune

Work Mode: On-site

Employment Type: Full-time

Experience: 1–2 years

Reports to: VP – Sales / Co-Founder

About scanO

scanO is an AI-powered oral health screening platform that helps dental clinics improve patient education, treatment acceptance, and preventive care. We work closely with dentists, clinics, and healthcare partners across multiple markets.

We are looking for an Inbound Sales Executive who will handle first-level conversations with prospective customers, understand their requirements, explain the scanO product, and qualify leads for the next stage of the sales process.

Key Responsibilities

Handle inbound leads received through calls, campaigns, website enquiries, referrals, and other channels.

Conduct Level 1 calls with prospective customers, primarily doctors and dental professionals.

Understand the prospect’s practice requirements, challenges, and reason for enquiry.

Explain scanO’s product features, applications, and value proposition clearly and confidently.

Identify the prospect’s interest level, business potential, decision-making authority, and expected timeline.

Qualify leads based on predefined criteria and hand over suitable opportunities to the senior sales or product demonstration team.

Schedule product demonstrations, follow-up calls, and meetings for qualified prospects.

Maintain accurate lead information, call notes, follow-up dates, and status updates in the CRM.

Follow up consistently with interested prospects to ensure timely movement through the sales funnel.

Achieve daily and monthly targets related to calls, lead qualification, demo scheduling, and conversions.

Coordinate with the sales, marketing, and product teams to share customer feedback and common queries.

Develop a strong understanding of scanO’s product, use cases, and new features.

Candidate Requirements

Graduate in BA, B.Com, BBA, or a related discipline.

1–2 years of experience in inbound sales, inside sales, product sales, customer engagement, or lead qualification.

Prior experience interacting with doctors, dentists, clinics, hospitals, or other healthcare professionals is mandatory.

Experience selling or explaining healthcare products, dental products, medical devices, diagnostic solutions, or healthcare technology is strongly preferred.

Candidates from edtech or unrelated industries will not be considered.

Strong verbal communication skills in English and Hindi.

Proficiency in at least one of the following languages is preferred:

Tamil

Telugu

Malayalam

Marathi

Ability to understand customer requirements and explain products clearly.

Comfortable with calling, follow-ups, CRM updates, and target-based work.

Good listening, objection-handling, and lead-qualification skills.

Confident, proactive, and comfortable working in a fast-moving startup environment.

Willingness to work on-site from Pune.

Preferred Background

Candidates with experience in any of the following areas will be preferred:

Dental products or dental technology

Medical devices

Healthcare or healthtech products

Diagnostic products or services

Hospital or clinic-based sales

Doctor engagement or healthcare relationship management

Product demonstration or customer onboarding for healthcare solutions

Key Performance Indicators

Number of inbound leads contacted

Lead response time

Number of qualified leads

Product demonstrations scheduled

Follow-up completion rate

Lead-to-demo conversion rate

CRM accuracy

Monthly conversion contribution

What scanO Offers

Opportunity to work with an innovative AI-powered healthcare product

Structured product and sales training

Exposure to B2B healthcare and dental technology sales

Direct collaboration with the sales, product, and leadership teams

Performance-based growth opportunities

A fast-paced and learning-oriented startup environment

Requirements

SALES REPRESENTATIVE - ENGLISH