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- Role : Service Desk & Infrastructure Administrator - L2Location : BangaloreWork mode : Night Shift (Work from Home )Education : Post-secondary degree in IT Management, Computer Science or equivalent mix of training and experience.Industry certifications in IT, networking and...SuggestedFull timeLocal areaRemote jobWork from homeShift workNight shift
- ...Summary The Desktop Engineer L2 will be responsible for providing... ...-end technical support for IT infrastructure, including desktops, laptops, printers, and network systems. The role requires expertise... ...support requests logged in the ticketing portal within defined SLAs....SuggestedLocal areaRemote jobBangalore2 days ago
- ...skilled and customer-focused L2 / L3 Technical Support Field... ...hardware, networking, and software systems.The ideal candidate should... ...Diagnose and resolve escalated tickets from L1 engineers.- Perform system... ...for user issues and infrastructure downtime.- Manage complex technical...SuggestedRemote job
- ...resolve, and escalate support tickets, ensuring efficient handling while... ...Contribute to achieving team Service Level Agreements (SLAs) for... ...Technical Support, IT Service Desk, or similar role. Strong troubleshooting... ...Familiarity with ticketing systems and incident management &...SuggestedSecunderabad17 days ago
- ...technically skilled Tech Support Specialist (L1/L2) to provide front-line support for... ...setup, and regular maintenance of desktop systems.- Troubleshoot basic to intermediate hardware... ...records of issues and resolutions using ticketing systems.- Ensure high levels of customer satisfaction...Suggested
- ...and network issues. Manage tickets with accurate documentation... ...team for problem resolution and system upgrades. Perform root... ...platforms. Vendor-Coordinated Infrastructure: Switches, routers, firewalls... ...-solving, and customer service skills. Experience with IT...SuggestedWork at officeLocal areaNavi Mumbai3 days ago
- ...celebrated over 28 years in Technology Services and continues to be trusted by... .... Beyond a traditional Service Desk, it stands as the central... ...rate, response time, and ticket backlog. Manage the digital... ...articles and guides to aid in L1/L2 technical resolutions. Provide...SuggestedFull timeWork at officeLocal areaRemote jobWork from homeFlexible hoursShift workNight shiftRotating shiftAfternoon shiftEarly shiftBangalore4 days ago
- ...Soft Skills *****Excellent communication and customer service capabilities across globally.**** Strong analytical thinking... ...Proficient in documentation skills Job Summary The L2 System Administrator within the End User Computing team is responsible for...SuggestedShift workNight shiftDay shiftSecunderabad16 days ago
- ...end users on various products, services, and issues. Proactively... ...communicates with clients through tickets, telephone calls, in-person... ...ensure timely resolution. An L2 Support Engineer also... ...services, and data center infrastructure while tracking results, and issues...SuggestedWorldwideFlexible hoursAhmedabad17 days ago
- ...Trivandrum, Kerala Department: IT Infrastructure / Technical Support Reports... ...technical support, manage IT tickets, and assist in the smooth operation of infrastructure services across the organization.... .../laptop issues, operating systems, applications, network connectivity...SuggestedFull timeShift workTrivandrum17 days ago
- ...Surfinmeta Bharat , a leading IT services and digital solutions company... .... They deliver advanced IT infrastructure, cloud solutions, and digital... ...End-User Support Provide L1/L2 technical support for laptop,... ...configure, and manage operating systems and applications Maintain...SuggestedFull timeImmediate startAhmedabad6 days ago
- ...Technologies is a global IT managed services firm that partners with... ...to scale their technology, infrastructure and services to drive specific... ...seeking a Lead Technical Business System Analyst with strong network... ...roadmaps/strategies Log tickets for required changes and...SuggestedLong term contractFull timeTemporary workWork at officeLocal areaWorldwideSecunderabad2 days ago
- ...IT Systems Administrator – On-Premise Infrastructure & Desktop Support (L2) We're looking for a skilled and motivated IT Systems Administrator to join our dynamic team. In this role, you'll be responsible for maintaining our on-premise IT infrastructure, supporting end-...SuggestedBangalore9 days ago
- ...belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively...SuggestedLong term contractDelhi1 day ago
- ...informed decisions and optimize their IT infrastructure.As a market leader, we take pride in... ...resolved efficiently through our ITSM ticket system while adhering to customer SLAs.This... ...Positive Attitude.Good to Have :- Redhat Administration Certification.- Database...Suggested
- As an IT System Administrator at VFX Global Pvt Ltd, I am responsible for managing and maintaining the company's IT infrastructure, including: Administration of Windows/Linux servers and Virtual... ...support for internal teams (L1/L2) Supporting infrastructure for creative...Hybrid workTirupati17 days ago
- Job Title : Infrastructure Support Engineer (End-User Support)Location :... ...onboarding/offboarding, including system setup, device provisioning,... ...- Log, track, and close tickets in the ITSM system, maintaining... ...improve user satisfaction and service deliveryRequired Skills and Qualifications...Full timeWork at office
- ...tooling roadmap. - Implement solutions for ticket triage, data quality issues, automation,... ...tooling with backend, CMS, and analytics systems.Technical Leadership & Delivery : - Lead a... ...Collaborate with content/ops teams to enable self-service (FAQs, in-app help).Documentation &...Work at officeChennai3 days ago
- ...proprietary content management system and our industry leading signage... ...hardware deployment in Quick Service Restaurant history. We are curious... ...ongoing technical support. The L2 TSE is the second line of... ...Handle and resolve support tickets from ticketing systems escalated...Remote jobFlexible hoursShift workNight shiftIndiaa month ago
- ...Smart Hands / IT Support Engineer L2 (Bangalore) Position:... ...Responsibilities 1. Incident & Service Request (SR) Management... ...updates, resolution, and closure of tickets in compliance with SLA. 2. End... ...DC incidents, changes, and infrastructure projects. Collaborate with...Full timeLocal areaRemote jobRelocationSecunderabad3 days ago
- ...Job Title: L2 Service Desk Lead Location: Dubai Experience : 5 - 10 Years Job Summary We are seeking a dynamic L2 Service Desk... ...escalation point for unresolved or critical incidents. Monitor ticket queues, service levels, and team performance to ensure SLA...Shift workIndia2 days ago
- ...support for our SaaS product by proactively reviewing the support ticket queue, resolving issues where possible, and escalating to Tier 3... ...and Experience :- BS in engineering, computer science, information systems or management.- 5 - 8 years of experience in software product...
- ...General shiftAbout Atlas :Atlas Systems Inc. is a Software Solutions... ...and breadth across IT systems infrastructure including UNIX, Linux, Windows... ...Operations team and associated systems/services as per the checklist-... ...help clients troubleshoot L1/L2 issues, diagnose network and...Remote jobShift work
- ...reliable and detail-oriented Operations Analyst L2 Support to join our team. This role is... ...support channels, and managing ServiceNow tickets. The candidate will play a key role in... ...tools and incident/ticket management systems like ServiceNow . Ability to work under...Full timeCoimbatore11 days ago
- ...seeking a skilled IT Analyst Technical Infrastructure (IT Applications Analyst) to join PLM... ...and user acceptance of application and system components. Fully knowledgeable of programming... ...regarding products, technologies, services and solutions for a specific technology...Relocation packageWork at officeLocal areaRelocationWork visaBangalore2 days ago
- ...As a Senior IT System Engineer – Infrastructure Specialist , you will design, implement, and maintain... ...Responsibilities Windows Server Administration: Deploy and maintain on-premises and... ...(e.g., CentOS) is a plus. Cloud Services: Operate and manage Azure-based infrastructure...Hybrid workBangalore18 days ago
- ...tools. The analyst will log and manage tickets via Salesforce Service Cloud , provide timely responses, and... ...via Salesforce Service Cloud (ticketing system). Support end-users across macOS and... ...Escalate unresolved technical issues to L2/L3 support based on standard SLAs....Work at officeFlexible hoursSecunderabad9 days ago
- ...are looking for an experienced L2 Support Engineer to join our... ...support, managing IT infrastructure, and ensuring smooth day-to-day... ...networks, servers, and end-user systems. Key Responsibilities Provide... ...OS. Manage peripherals administration, including printers, backup...Work at officePune3 days ago
- ...Overview: We are seeking an experienced L2 WAN Support Engineer to provide in-depth... ...client's global Wide Area Network (WAN) infrastructure. The ideal candidate will have 5+ years of... ...global WAN infrastructure using NMS and ticketing tools. Respond to and resolve escalation...Shift workBangalore23 days ago
- ...job description below: We are looking for experienced L1/L2 IT Service Desk professionals to join our 24x7 IT helpdesk team providing L1... ...hardware and software components throughout various network infrastructure devices. Install antivirus software and ensure virus definitions...Work at officeShift workNagar2 days ago
