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- ...Position Summary We are seeking an experienced Technical Support Analyst (L1) to provide frontline customer support, issue resolution, and technical troubleshooting. This role involves handling Level 1 tickets, assisting users across multiple communication channels, and...Career Level 1Shift workWeekend workWeekday work
Outsourced
Ahmedabad2 days ago - ...solutions is shaping the future of customer success, check out the link. About This Role We're looking for a full-time Technical Support Analyst - L1 to join our Support team reporting to the Hiring Manager's Title. This role is a hybrid role based out of our Hyderabad,...Career Level 1Full timeFor contractorsHybrid workRemote jobFlexible hoursShift workNight shiftWeekend workDay shift
Gainsight
Secunderabada month ago - ...their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology... ..., Ping Identity etc.) ~ Troubleshooting L1 level issues w.r.t SSO (access management... ...Bachelor's Degree Required Technical And Professional Expertise Hands on Exp...Career Level 1Long term contractHybrid workWorldwideShift work
IBM
Bangalorea month ago - ...Job Title: L1 SOC Analyst – 24x7 Security Monitoring Location: Pune Department: Security Operations Center (SOC) Continuously monitor SIEM, EDR, IDS/IPS, firewalls, and log sources for suspicious activity. Perform initial triage and classification of alerts based...Career Level 1
Birlasoft
Pune15 days ago - ...Key Responsibilities Provide L1 / L2 production support for AI and analytics applications across Production, UAT, and Development environments. Monitor application health, job execution, and data pipelines to proactively detect issues. Handle incident intake, triage...Career Level 1
Peoplefy
Pune2 days ago - • Install, upgrade, support and troubleshoot Windows 7, Windows 10 & Microsoft Office (2007 to 2022 & O365) and other authorized desktop... ...Replacing faulty motherboards, SMPS, RAM, HDD, CD-ROM etc... • Provide L1 support, Remote support, co-ordination with users...Career Level 1Full timeRemote job
- ...Job Role : - Service Desk Analyst / L1 / L2 Support Engineer Job Location :- Atlanta/Chennai/Gurgaon Experience :- 3 - 5 Years... ...and service requests (L1/L2 support). Provide technical support for applications, operating systems, hardware, servers...Career Level 1Remote jobFlexible hoursShift work
Epergne Solutions
Budaun3 days ago - ...Technical Support I Embassy Tech Village, Bangalore (100% Onsite) Full-time with Info Services Must have: ~2+ years of enterprise IT support experience ~ L1 IT Support (incident management & ticket handling) ~ ServiceNow ticketing tool experience ~ Active Directory...Career Level 1Full timeShift workWeekend work
Info Services
Bangalorea month ago - ...Job Description: Should have experience in Production support(24/7) Should have working experience in L1/L2 Support Expert level knowledge of Software AG WebMethods 10.x Integration Server and related technologies Familiar with Webmethods components like Trading...Career Level 1Shift work
- ...We are looking for an experienced SFDC L2 Support Analyst to provide second-level technical support for Salesforce CRM applications. The candidate will be responsible... ..., integrations, and scheduled jobs. Work closely with L1 and L3 teams to escalate and resolve complex issues....Career Level 1
MobileProgramming
Pune1 day ago - Production Support Analyst Start Date Starts Immediately... ...Employment Type: Full-time Key Responsibilities Provide L1/L2 support for production applications and data platforms. Monitor...Career Level 1Full timeImmediate start
- ...problems by providing level one and level two support while managing a rich suite of trading... ...of our systems Serving as the primary technical contact for the whole trading team, engaging... ...of databases Benefits Required Skills ['L1 Support'] Additional InformationCareer Level 1Rotating shift
HuntingCube
Gurgaon2 days ago - ...Role: SAP AMS Level 1 Support Analyst Duration: 3 Months Contract only Location: Remote Shift Timing: 06:30 AM to 03:30 PM IST Primary Goal: Act as the first point of contact for SAP end users, ensuring basic support, issue triaging, and user enablement across...Career Level 1Contract workRemote jobShift work
lancesoft, inc.
India2 days ago - ...Inviting applications for the role of Technical Associate - Service Desk L1 Responsibilities . Handle the issues/request reported through... ...Responsible for executive leadership and Board members IT support. . Advanced understanding of technology hardware, including...Career Level 1Work at office
Genpact
Secunderabad17 days ago - ...Job Title :: L3 Support Engineer (Guidewire) Location :: Bengaluru (Hybrid, 2-3 days onsite in a week) Minimum relevant years of experience... ...Integration Web Services Experience. Leading and Supporting L1.5 and L2 teams. APD experience. Integration Gateway Experience...Career Level 1Hybrid work2 days week3 days week
ascendion
Bangalore2 days ago - ...Job Description – L1 Application support Experience: 0-3 Years (Payment domain experience is a plus) Education: Bachelor’s degree in computer... ..., and resolved within agreed SLAs. The role requires good technical understanding of payment systems and strong troubleshooting...Career Level 1Full timeShift work
- ...bachelor's degree in computer science, information systems or a related field A minimum of two years' experience working in end-user support and IT performance analysis role Comprehensive and up-to-date understanding of computer hardware and software Proficiency with...Career Level 1Remote job
PYXIDIA TECHLAB
Navi Mumbai2 days ago - We are looking for experienced L1/L2 IT Service Desk professionals to join our 24x7 IT helpdesk team providing L1/L2 support. An ideal candidate will bring a combination of hands-on technical expertise from a fast-paced and growing environment. You should be an expert in IT...Career Level 1Work at office
EXO Edge
Nagar3 days ago Rs 5 - 9 lakhs p.a.
...Key Skills: Salesforce, Technical Support (L1/L2/L3), Incident Management & RCA, CRM & Ticketing Systems, Application Support, Batch Monitoring, Troubleshooting, Customer-Facing Support, Cross-Functional & Global Collaboration Roles & Responsibilities: Provide end-to-end...Career Level 1CareerNet Technologies Private Limited
Bangalorea month ago- ...Qube Wire service as well Job Summary: The Client Success Technical Associate serves as the primary technical liaison between Qube... ...client issues efficiently. Key Responsibilities Provide L1/L2 support for Qube Wire customers through email, phone, and ticketing...Career Level 1Shift work
Qube Cinema
Chennai2 days ago - ...skills Job Requirements : Preferred Technical and Professional Expertise Exceptional... ...Should be handling Call / Chat / Email Support to end users Identifies issues create Service... ...based on the issue type, and provide L1 resolution, on call Should flag any priority...Career Level 1Immediate start
Fujitsu
Chennai2 days ago - ...other system software to accept and resolve L1 and L2 service requests, incidents, and... ...first point of contact for customers seeking technical assistance over the phone or chat... ...Direct unresolved issues to the next level of support personnel Provide accurate information...Career Level 1Remote job
HCL TechBee
Bangalore1 day ago - ...Intune (MEM). This role acts as the highest technical escalation point, drives platform... ...diagnostics & device logs Engage Microsoft/OEM support with detailed diagnostics Patch... ...Management Provide technical leadership to L1 & L2 teams Review technical quality of...Career Level 1
Infinite Computer Solutions
Bangalore2 days ago Rs 2 - 6 lakhs p.a.
...The Desktop Support Technician is responsible for receiving, tracking, documenting, resolving, or escalating all internal or external customer-identified application and hardware issues. Technical Experience: Incident management and usage of ticketing tools Knowledge...Career Level 1Pradeepit Consulting Services
Bangalore8 days ago- ...Position: Technical Support Associate Location: Goregaon, Mumbai About LRN: Do you want to use your Technical Support expertise to help... ...to out behave and outperform. About the role: LRN’s L1 support team is at the centre of operations. We assist...Career Level 1Worldwide
- ...Application Support L3 / ARO Engineer ~ Own endtoend reliability, performance, and resilience of missioncritical applications ~ Act as... ...readiness, DR validation, and release risk assessments ~ Mentor L1/L2 teams and enhance runbooks, SOPs, and operational standards...Career Level 1Permanent employment
Ensono
Pune3 days ago - ...Proficient in English & (Read + Write + Speak) Job Title: L1 and L2 Support Engineer Job Description: We are seeking an experienced... ...to join our team. This role involves providing high-quality technical support to end users and the SD L1 team through various communication...Career Level 1Remote jobFlexible hours
NCS Group
Pune13 days ago - ...Like In This Role The Global Command Center (GCC) Monitoring & Support Analyst is responsible for real-time monitoring, incident detection,... ...PIR/RCA documentation SLA monitoring & compliance reporting L1/L2 Support Operations Skills Experience in Command Center /...Career Level 1Local areaShift work
Unisys
Bangalore2 days ago - ...Detail-oriented IT Application Support Analyst with 5+ years of experience providing Tier 2 and... ...Jira . Serves as a key liaison between non-technical business users and development teams,... ...Resolution: Resolve escalated tickets from L1/L2 that require in-depth log analysis, database...Career Level 1Permanent employment
Maruti Suzuki
Gurgaon18 days ago - Service Desk Technician L1 Position Description 1. Technical Support (L1/L1.5) . Serve as the first point of contact for IT support requests from retail store employees. . Troubleshoot and resolve issues related to: POS systems Barcode scanners Cash drawers Payment...Career Level 1Full timeWork at officeNight shiftWeekend work
