Average salary: Rs368,605 /yearly
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- Scope of Work - 247 On-site KIOSK Support (Blended L1/L2)1. Objective :Provide uninterrupted 247 on-site operational and technical support for... ...meets or exceeds the committed 99% SLA.The blended engineer team will handle first-line (L1) and second line (L2) responsibilities...Career Level 1Local areaRemote jobShift work
- ...provide detailed analysis and recommendations for resolution.- Issue Resolution : Resolve complex issues that cannot be resolved by L1 support; ensure that the solution is thoroughly tested and verified.- Collaboration with Development Teams : Collaborate with development teams...Career Level 1
- ...Job Description Key Responsibilities • Provide first-level support for hardware diagnose and software issues related to end-user computing... ...Qualifications • 3-5 years of experience in L1/L2 support, with expertise in endpoint break fix and PC build/configuration...Career Level 1Full time
- ...Participate in UAT, production cutovers, and customer onboarding support. · Contribute to process documentation and provide operational... ...time within SLA · Percentage of incidents resolved at L1 without escalation · Uptime and availability of...Career Level 1Shift work
- ...runbooks and knowledge articles for Service Desk and NOC teams; document L1/L2 procedures and troubleshooting steps- Automation : Identify... ..., and issue remediation.- Excellent problem-solving and support experience in enterprise environments.- Notice Period Immediate or...Career Level 1Immediate start
- This role involves providing production support for capital markets applications with a focus on Calypso application from front end. The position... ...enhancements. Responsibilities Provide L1/L2 production support, including monitoring and incident...Career Level 1Shift work
- ...L1 Support Engineer Location: Hyderabad, India Employment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, Stock Options, Medical About Innovapptive Innovapptive is an enterprise SaaS company building an AI-powered Connected Worker Platform for...Career Level 1Full timeLocal areaShift workNight shiftRotating shiftWeekend work
- ...Job Description – PLSQL Support Designation: PLSQL Support Experience: 3 to 5 Years... ...are looking for a skilled PLSQL Support Engineer with strong expertise in SQL, PLSQL, Oracle... .... Candidates should have experience in L1 & L2 Production Support and must possess...Career Level 1Full timeHybrid work
- Job Description Finacle Support Engineer Immediate JoinerLocation: MumbaiExperience: 2+ yearsDomain: Banking (Finacle)No. of Positions: 1Compensation... ..., TomcatCandidate Profile:- 2+ years of IT support experience (L1/L2).- Strong analytical and troubleshooting skills.- Good...Career Level 1
- ...industry. Job Description Job Summary: The Diagnostic Support Engineer will be responsible for monitoring DTC (Diagnostic Trouble Codes... ...in phase 2). ~ Customer Assistance: Provide Level 1 (L1) support over the phone, guiding customers/drivers to resolve minor...Career Level 1Full timeImmediate startWorldwide
- ...:We are seeking a motivated and customer-oriented Analyst and Engineer to support smooth operations and resolve technical and functional issues.-... ...capabilities to handle complex technical issues escalated from L1, including in-depth software and system diagnostics across various...Career Level 1
- ...Job Description Work closely with the engineering team to address technical and product-related queries from both customers and L1/L2 teams. Replicate issues in test environments... ...of cloud concepts and provide support related to cloud-hosted applications. Demonstrate...Career Level 1Remote jobFlexible hours
- ...automation and AI program. Reporting to the Support & Ops Manager and supporting AI product,... ...are looking for a L2/L3 Automation Support Engineer to join our dynamic team. You'll be... ...documentation and "Gold Standard" runbooks. Mentor L1/L2 teams by translating complex technical...Career Level 1Temporary workHybrid workWork at officeLocal areaWorldwide
- ...learn. Candidates will be responsible for support of enterprise software applications & systems. Day to day activities will involve L1 and L2 application Support. Need to work... ...Education ~ BE/B.Tech in Computer Engineering or Information Technology JOB Location...Career Level 1Full timeWork at officeShift workNight shiftDay shiftAfternoon shift
Rs 4 - 4.5 lakhs p.a.
...As a Technical Support Engineer – AV, you will provide L1 hands-on support for AV systems across multiple client sites. You will troubleshoot AV hardware, software, and connectivity issues, set up rooms for meetings and events, and own the ticket lifecycle from first contact...Career Level 1Long term contractFull time- Responsibilities :- Design, deploy, and support enterprise network solutions.- Perform advanced troubleshooting for complex network... ...presentations.- Provide technical guidance and mentorship to L1/L2/L3 engineers.- Participate in Proof of Concepts (POCs) and customer demonstrations...Career Level 1
- ITT (Investment Trading Technology) team supports T&M (Treasury and Markets) and is looking for the right individual to support Murex 3.1 applications... ...Overall 1 to 4 years of experience in Banking application L1 production support. First-hand...Career Level 1Shift workWeekend work
- The role involves providing production support for enterprise applications with a focus on SSIS, SQL, and automation. You will work closely... ...for night shifts. Responsibilities Provide L1, L2, and L3 production support across assigned applications, with...Career Level 1Long term contractPermanent employmentShift workNight shift
- ...brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest... .... Job Description We are looking for a Junior L1 Genesys Support Engineer for Genesys Cloud-related projects to perform callflow minor...Career Level 1Full timeInternshipRemote jobRelocation
- ...organization, apply now. We are currently seeking a Mulesoft Support Engineer to join our team in Delhi, Delhi (IN-DL), India (IN). Job Description... ...JVM, memory, and threading issues Guide and mentor L1/L2 teams during critical incidents. Development & Enhancements...Career Level 1Hybrid workWork at officeRemote jobFlexible hoursShift work
- ...pharmaceutical organization is seeking an experienced Technical Support Engineer to join its IT infrastructure and support team. The role involves... ...complex technical environments- Practical experience handling L1, L2, and L3 technical support activities- Prior exposure to regulated...Career Level 1
- ...using BPML and protocols like AS2, SFTP and Your day-to-day at Sagent: Production Support: ~ Monitorning file transfers, system health and scheduled jobs using SFG. ~ Handling L1/L2/L3 support to resolve production incidents within SLA, including Root Cause...Career Level 1Full timeHybrid workShift work
- ...empower frontline workers - and the people supporting them - to achieve greater things for... ...Overview We are looking for a Support QA Engineer who will ensure quality of fixes delivered... ...contributing as a hands-on developer for L1/L2 cases . This role is positioned at...Career Level 1Full timePart timeHybrid workWorldwide
- ...solving complex real-world problems through scalable engineering.Role Overview : As a Senior Software Support Engineer (L2), you will serve as the critical bridge between... ...and knowledge base documentation to empower the L1 team and reduce the overall mean time to resolution.-...Career Level 1Long term contractWork at office
- ...Requirements and Responsibilities: Application Support & Incident Management Serve as the first point of contact (L1) for application incidents raised via... ...Collaboration & Communication Work closely with L2/L3 engineers, business teams, and QA during incident...Career Level 1Permanent employmentInternshipShift work
- ...We’re Hiring: Lead Support Engineer (B2B SaaS) &##128205; Location: Gurugram, Haryana (5 days onsite) &##128188; Department: Technology |... ...Engineering. If your experience is mostly customer service, L1/L2 support, or non-SaaS environments, this role is not for you...Career Level 1Long term contractFull timeWork at officeRelocation
Rs 3 lakh p.a.
...(Windows 7/10) and Microsoft Office (2007–2022, O365). Provide support for desktops, laptops, printers, and other peripherals in workgroup... ...Microsoft Outlook and email-related problems. Provide L1 and remote support using tools like Any Desk, TeamViewer, VNC, etc...Career Level 1Full timeRemote job- ...transformation for our global clientele.Role Overview : As a Java Support L2 Engineer, you will be at the forefront of ensuring the stability and... ...minimize service disruptions. You will collaborate closely with L1 support teams, development engineers, and various business stakeholders...Career Level 1
- ...network. You will be joining the newly established Automation Support Team within WPP's Enterprise Technology, Automation & AI... ...grow in the field of automation & AI? We are looking for an L1 Automation Support Engineer to join our dynamic team. This entry-level role is perfect...Career Level 1Hybrid workWork at officeLocal areaWorldwide
- POSITION SUMMARY : The L1/L2 Middleware Support Engineer is a front-line operations role responsible for monitoring, triaging, and resolving incidents across a complex enterprise middleware ecosystem on a 247365 basis. The engineer ensures service availability and performance...Career Level 1Shift work