Average salary: Rs368,490 /yearly
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- ...Participate in UAT, production cutovers, and customer onboarding support. · Contribute to process documentation and provide operational... ...time within SLA · Percentage of incidents resolved at L1 without escalation · Uptime and availability of...Career Level 1Shift work
- ...growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million... ...our global support team, we are hiring a Technical Support Engineer – L1 with strong and proven customer service experience in the IT...Career Level 1Long term contractWork at officeWorldwide
- ...Job Description Key Responsibilities • Provide first-level support for hardware diagnose and software issues related to end-user computing... ...Qualifications • 3-5 years of experience in L1/L2 support, with expertise in endpoint break fix and PC build/configuration...Career Level 1Full time
- ...transcripts - all from a single, coherent system. Toddle also supports adjacent workflows where teachers are closely involved,... ...education comes from supporting schools at their core. As a L1 Support Engineer, you are a critical link in this mission, ensuring that the transition...Career Level 1Long term contractSummer workCasual workWork from home
- ...L1 Support Engineer Location: Hyderabad, India Employment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, Stock Options, Medical About Innovapptive Innovapptive is an enterprise SaaS company building an AI-powered Connected Worker Platform for...Career Level 1Full timeLocal areaShift workNight shiftRotating shiftWeekend work
- Role Overview :As an L3 Technical Support Engineer, you will be responsible for handling and resolving high-complexity technical issues and escalations... ...point of escalation in the support chain, collaborating with L1/L2 teams, engineers, and developers to ensure the highest...Career Level 1
- Job Description Finacle Support Engineer Immediate JoinerLocation: MumbaiExperience: 2+ yearsDomain: Banking (Finacle)No. of Positions: 1Compensation... ..., TomcatCandidate Profile:- 2+ years of IT support experience (L1/L2).- Strong analytical and troubleshooting skills.- Good...Career Level 1
- ...industry. Job Description Job Summary: The Diagnostic Support Engineer will be responsible for monitoring DTC (Diagnostic Trouble Codes... ...in phase 2). ~ Customer Assistance: Provide Level 1 (L1) support over the phone, guiding customers/drivers to resolve minor...Career Level 1Full timeImmediate startWorldwide
- ...Job Description Work closely with the engineering team to address technical and product-related queries from both customers and L1/L2 teams. Replicate issues in test environments... ...of cloud concepts and provide support related to cloud-hosted applications. Demonstrate...Career Level 1Remote jobFlexible hours
- ...automation and AI program. Reporting to the Support & Ops Manager and supporting AI product,... ...are looking for a L2/L3 Automation Support Engineer to join our dynamic team. You'll be... ...documentation and "Gold Standard" runbooks. Mentor L1/L2 teams by translating complex technical...Career Level 1Temporary workHybrid workWork at officeLocal areaWorldwide
- ...learn. Candidates will be responsible for support of enterprise software applications & systems. Day to day activities will involve L1 and L2 application Support. Need to work... ...Education ~ BE/B.Tech in Computer Engineering or Information Technology JOB Location...Career Level 1Full timeWork at officeShift workNight shiftDay shiftAfternoon shift
- Job Summary :We are looking for a D365 Application Support Engineer responsible for providing Level 1 and Level 2 support, resolving technical issues... ....Key Responsibilities :Application Support :- Provide L1/L2 support as per SLA.- Troubleshoot issues in D365 applications...Career Level 1
- ITT (Investment Trading Technology) team supports T&M (Treasury and Markets) and is looking for the right individual to support Murex 3.1 applications... ...Overall 1 to 4 years of experience in Banking application L1 production support. First-hand...Career Level 1Shift workWeekend work
Rs 4 - 4.5 lakhs p.a.
...As a Technical Support Engineer – AV, you will provide L1 hands-on support for AV systems across multiple client sites. You will troubleshoot AV hardware, software, and connectivity issues, set up rooms for meetings and events, and own the ticket lifecycle from first contact...Career Level 1Long term contractFull time- Responsibilities :- Design, deploy, and support enterprise network solutions.- Perform advanced troubleshooting for complex network... ...presentations.- Provide technical guidance and mentorship to L1/L2/L3 engineers.- Participate in Proof of Concepts (POCs) and customer demonstrations...Career Level 1
- ...organization, apply now. We are currently seeking a Mulesoft Support Engineer to join our team in Delhi, Delhi (IN-DL), India (IN). Job Description... ...JVM, memory, and threading issues Guide and mentor L1/L2 teams during critical incidents. Development & Enhancements...Career Level 1Hybrid workWork at officeRemote jobFlexible hoursShift work
- Production Support Engineer (Hadoop) Position Description Role Summary We are seeking a skilled Production Support Engineer (Hadoop) with... ...7 Rotational shift, 5 days work from office in ODC environment, L1/L2 support, No hybrid access. Key Responsibilities . Monitor...Career Level 1Full timeWork at officeShift work
- ...Helpdesk team currently composed of members based in France and the United States, with ongoing expansion in India, Mumbai . As an IT Support Technician N1/N2 , you will be responsible for providing first and second-level technical support to end users worldwide. You will...Career Level 1Full timeWorldwideShift work
- ...Job Title : L2 Technical Support Engineer (Application Functional & Production) Experience : 3+ Years Location : Remote Employment... ..., and backend data pipelines. The role acts as a bridge between L1 (helpdesk) and L3 (engineering), ensuring timely incident resolution...Career Level 1Full timeRemote jobShift work
- ...risks and operational improvements.Production Support & Issue Troubleshooting : - Provide L2... ...development team involvement.- Coordinate with L3 engineering teams for code-related defects and track... ...effectively with : 1. Business teams2. L1 Support teams3. Pega Platform teams4....Career Level 1
- Role Overview : We are seeking an experienced L2 Support Engineer to manage production support, troubleshooting, and customer interactions. You will... ...Collaboration : Triage and resolve issues alongside customers, L1 support, and L3 engineering.- Root Cause Analysis : Analyze...Career Level 1Permanent employment
- ...PowerShell, Azure CLI, ARM/Bicep, or Terraform.- Collaborate with Microsoft Support for critical production issues.- Review production changes, deployments, and cloud migration activities.- Mentor L1/L2 Engineers and contribute to technical documentation and knowledge base.Required...Career Level 1
- ...We’re Hiring: Lead Support Engineer (B2B SaaS) &##128205; Location: Gurugram, Haryana (5 days onsite) &##128188; Department: Technology |... ...Engineering. If your experience is mostly customer service, L1/L2 support, or non-SaaS environments, this role is not for you...Career Level 1Long term contractFull timeWork at officeRelocation
- ...Role : We're hiring a TSE Lead to own the technical support layer between our Customer Success team and our engineering squads. This is a hands-on, IC-lead role. You are... ...technical issues escalated from Customer Success (L1).- Triage every incoming technical ticket : read the...Career Level 1Full timeContract work
- ...This is a remote position. Domino Platform L3 Support / Development Engineer Service Tower: Data & AI Platforms / Advanced Analytics... ...for complex Domino Data Lab platform incidents escalated from L1/L2 teams. Troubleshoot issues related to: Workspace...Career Level 1Full timeHybrid workImmediate startRemote job
- ...network. You will be joining the newly established Automation Support Team within WPP's Enterprise Technology, Automation & AI... ...grow in the field of automation & AI? We are looking for an L1 Automation Support Engineer to join our dynamic team. This entry-level role is perfect...Career Level 1Hybrid workWork at officeLocal areaWorldwide
- POSITION SUMMARY : The L1/L2 Middleware Support Engineer is a front-line operations role responsible for monitoring, triaging, and resolving incidents across a complex enterprise middleware ecosystem on a 247365 basis. The engineer ensures service availability and performance...Career Level 1Shift work
- ...Platform Support Engineer (L1) ABOUT ZINIER Zinier is on a mission to empower frontline workers — and the people supporting them — to achieve greater things for themselves and the world around them. With 80% of the global workforce being deskless, Zinier's no-code customisation...Career Level 1Long term contractFull timeHybrid workShift work
- ...us! About the Team Customer & Product Support (C&PS) sits at the intersection of sales,... ...are looking for a proactive Cloud Support Engineer to join our dynamic team. In this role, you... ...through close collaboration between L1 support and R&D teams. Own the customer-facing...Career Level 1
- ...Threat modeling platform. The successful team members will initially support our services clients, where ThreatModeler was awarded a single... ...the enterprise. Purpose of the Role As an IT Support Engineer professional, your role is to ensure the smooth operation and maintenance...Career Level 1Full timeContract work