Search Results: 35 vacancies
...compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated
Ensure timely and accurate submission of all returns both internal and statutory for sales and service
Ensure...
...Basic knowledge in Project management methodologies (ex: Waterfall, AGILE)
Basic knowledge in Service management frameworks (ex: ITIL, KCS)
Basic knowledge Business Service Management tools (ex: ServiceNow, Neocase)
Basic knowledge in Data and process modelling...
...Device drivers like I2C, SPI, PCI, SMBus, Mail-box etc.
OOB or In-band System Management experience with exposure to standards IPMI, KCS, DMTF and Redfish etc.
Understanding on REST architecture style, for example, JSON over
Excellent understanding of distributed...
...desired quality level of complaint feedback. Knowledge Management . Review newly created or updated knowledge articles on content, using KCS methodology . Update newly created or updated knowledge articles during the review process to ensure the correctness of the knowledge...
...compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated
Ensure timely and accuratesubmission of all returns both internal and statutory for sales and service
Ensure...
...product development teams
Assist in the fundamental development of internal knowledge base quality, via the Knowledge Centered Support (KCS) methodology
Influence and contribute to product management and development to contribute to successful improvements
Minimum...
...base effectively.
Facilitate knowledge transfer between IT teams, ensuring seamless collaboration and cross-functional learning.
KCS Methodology: an advantage
Apply your familiarity with the Knowledge-Centered Service (KCS) methodology to drive continuous improvement...
...underlying Service, Domain, AD, process, security/SSL)
~(Win AD auth, SAML, user/pass)
~(log analysis)
Skills (Nice to have)
data source knowledge (SharePoint, Salesforce, OneDrive)
fundamental (or other programming related)
documentation procedures (KCS is a plus)...
...support, enhancements, bug fixes as needed to the Salesforce.com platform.
Any Knowledge management or Unified search(eg: Coveo) or KCS(Case deflection) know-how/experience is a plus.
Excellent communication and collaboration skills.
Inclusion and Diversity are important...
...Management
System accurately.
.Knowledge Center System [Validator] - Works closely with contributors and auditors
to collaborate on KCS assignments. You serve as the primary line of defense to
safeguard the overall health of the knowledge base. You are responsible for...
...accurate & RMs gets the correct report/information from the system.
To undertake the 'business monitoring and testing' (ie. checking the KCS records, reviewing the transactions etc) and reporting findings, exceptions and results from such monitoring / testing activities. (For...
...work in a global team environment Enthusiasm to learn new technologies Hands on experience in IT service management skills monitoring support queues, establishing priorities, assigning to support group or team member, authoring knowledge articles adhered to the KCS process
...business.
Maintain MIS with regard to documents archived with due acknowledgement from the vendor for each of the file.
Perform regular KCS checks
Ensure that the vendors meet the TAT at all times with regard to retrieval.
Premises management in areas of merchandising,...
...issues, handling all customer-facing communications to set clear expectations through closure.
Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Contributor or Publisher. May include KCS Coach role or Knowledge Domain Expert (KDE)...
...understanding of Linux kernel, device driver, IPC, U-boot.
4) Knowledge of BMC includes IPMI, SDR, SEL, FRU records, SOL, IPMB, Side-band LAN, KCS and KVM Redfish, etc.
5) Working knowledge of BMC related Hardware such as ARM, BMC chip (Ast2500, Pilot 4 etc.), HW-monitor, and...
...compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated. Mandatory reporting of KRIs and teller productivity
Ensure timely and accurate submission of all returns both...
...compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks as mandated
Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure...
...meets the high standard of HPS Technical Support professional, best in class results.
. Actively driving Knowledge Centred Support (KCS) within the team.
. Actively engage in product readiness from a Technical Support perspective (NPI, product training availability,...
...Sales Managers, Marketing teams & Area Sales Managers.
Develop strong connect with specifiers and apply SPIN selling to bring out KCS advantaged specifications
Develop and update technical knowledge and apply into spec work: Advise and provide expert knowledge of...
...the Knowledgebase with the Automation tools and initiatives
Utilize ServiceNow as the primary KB repository, and employ ITIL and KCS methodologies among other Industry best practices
You will be part of a dynamic global team that collaborates and coordinate across...
