Search Results: 48,090 vacancies
...Wipro is hiring for Service Desk Analyst role for Chennai (Shollinganallur) location.
Interested candidat es can share the ir updated CV on (***) ***-**** (WhatsApp ) with t he subject line "Service Desk Analyst Chennai".
PLEASE DO NOT CALL on the given number...
...Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives
Do
# Be responsible for primary user support and customer...
Job Summary :The Service Desk Operations Analyst (remote, outsourced) is responsible for first line troubleshooting of technical issues, resolving computer and network problems, and providing support for the company's employees. This role will triage requests created in the...
...Job Description
What success looks like in this role:
In this role you will be required to own and manage the IT Service Desk and End users Knowledgebase (KB) achieving accurate & on-time updates that enable Continual improvement
You will have the opportunity to...
...JOB DESCRIPTION
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create... ...to be a part of our team?
The Senior Managed Services Service Desk Agent acts as the escalation point of contact for clients and vendors...
...IT Service Desk Agent(24*7 Support Rotational Shifts)
Job Locations - Pune, Kolkata, Hyderabad, Mumbai, Bangalore.
The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking...
...governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry... ...the Level 2 team
• Responsible for handling the service desk.
• People management and development.
• Training...
...Job Title: Service Desk Analyst
Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore
Mode of interview: Virtual/Walk-In
Shift: rotational 24x7
Description:
The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization...
...POSITION SUMMARY As IT Service Desk Analyst, you will provide overall technical operation of the internal IT environment, so end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Additionally, you...
Role : Service Desk Analyst Responsibilities :- Experience in using helpdesk ticketing system- Office 365 and SharePoint experience- Automation for current IT processes, enhancing the current processes- Good knowledge of ITIL based Incident/Change/Problem management- Outstanding...
...Job Description
The Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible.
The...
...Job Title: Service Desk Analyst L1 & Service Desk Engineer L2
Location: Chennai, India
Salary: INR L1 - ₹4,00,000 Lakh to ₹5,00,000 Lakh & L2 - ₹5,00,000 Lakh to ₹6,50,000 Lakh Per Annum
Terms: Permanent, Full Time
Work Pattern: Office Based - 5 Days Per Week, Support...
...Walk-in for SERVICE DESK ANALYST role on 21st May 2024 (Tuesday).
21st May 2024 (Tuesday) to BT e-serve India Pvt Ltd.
Time: 9AM to 11 AM.
Carry updated resume and Government photo ID proof.
******** IMMIDIATE joiners are preferred.*********
Address: BT...
...OVERVIEW Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions...
...recognise the importance of good timekeeping, which ensures punctual login to the phone system and aids call management in line with service SLAs
To manage the functional mailboxes and ensure timely logging of emails in the service management tool
To be able to troubleshoot...
...governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry... ...honestly.
Position Overview:
The primary role of a service desk associate is to answer customer requests for assistance by Email,...
...Global ServiceDesk Team provides excellent IT support for all business users within Indicia Worldwide and the team is made up of 6 Service Desk Analysts and 1 Team Leader.
You will be the first point of contact for all global service functions through phone, email and...
...positive and professional demeanor while providing excellent customer service.
Stay up to date on new technologies and company procedures.... ...:
Minimum 23 year of experience in a technical service desk role or related field.
Strong understanding of computer hardware...
...governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry... ...., Workday), or similar areas.
• Guide and support the Service Desk team dealing with incidents, service requests, and advice, ensuring...
...Earth. Unisys’ offerings include security software and services; digital transformation and workplace services;... ...expertise within organization.
Manage team of 15 analysts.
Responsible for handling the service desk issues
People management and development.
Training...