Average salary: Rs1,452,468 /yearly
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...&##128075;&##127996; We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere...
...daysResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets,... ...desk technicians.- Strong understanding of ITIL framework and service management principles...
...We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world...
...&##128075;&##127996; We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere...
...Overview
The Service Delivery Manager plays a crucial role in ensuring the smooth delivery of services to clients. They oversee the implementation... ...skills
Certification in Service Management (e.g. ITIL) is a plus
Proven track record of meeting and exceeding service...
...Description:
Description
Currently, Airbus is looking for a Service Delivery Manager - Cybersecurity, to join the Cybersecurity for Extended... ...methodology & Service Management best practices (Agile, SAFE, Scrum, ITIL,...)
Basic French knowledge is a plus
Tools: Jira,...
...Function Description:
Site Services International are a team of problem-solvers, relationship managers, customer service experts, communicators... ...for an accomplished Service Delivery Manager, who will support our... ...as per SOW.
· Delivers ITIL (Information Technology...
...Want to be a part of our team
The Service Delivery Manager is responsible for providing continuity in service and acts as an advocate for the client... ...Technology or Business Administration or related
ITIL Certification, such as ITIL Foundation or higher-level certifications...
...recognised for its consulting, digital services and software development, helps its clients... ...Position: SAP Service Delivery Manager
Location: Noida
Experience: 12 to... ...Should have very good understanding of ITIL processes
Should be able to manage the...
...for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million... ...opportunity has arisen for a Service Delivery Manager to join our International Service Delivery... ...level or experience in lieu of degree.
~ ITIL Foundation – added advantage.
~ ITIL...
...Service Delivery Manager
Location: Farmington CT, United States
Experience: 12+ Years
Job Description:
Ensure that service delivery consistently aligns with established standards and meets or exceeds client expectations.
Develop and maintain Standard Operating...
...Reporting to: Director NOC Service Delivery Location: India (Chandigarh & Noida)
Work Model: WFO
ELIGIBILITY:
• Looking for a... ...related experience.
JOB OVERVIEW:
The Service Delivery Manager is responsible for managing the activities and responsibilities...
...Angeles, California-based top management consulting, advisory and analyst... ..., and global strategy services to the global Fortune 1000. Since... ...governance of vendor service delivery
Oversee and manage compliance... ...outcome-based and success based
ITIL certification is good to have...
...Job Description
Deputy General Manager - B&L
Qualification :
Graduate,Post Graduate (preferably MBA) Responsibility :... ...Process Improvement
~ Identify and drive opportunities to enhance service delivery.
~ Ensure adherence to Quality norms and processes.
~...
...middleware, backup etc) as well as managing its day-to-day operations... ...Leverage technology to develop Service Improvement Plan (SIP) through... ...2.
New projects
Timely delivery
Avoid unauthorised changes
No formal escalations
ITIL Change Mgmt
...Solid understanding of business process and change management
IT Service Management practitioner PMP and/or and ITIL v4 Certified will be an advantage
Strong... ...Meet or exceed all SLAs and KPIs for service delivery to the customer
Serve as main escalation point...
...The primary focus of an SDM is to ensure that the services provided meet or exceed the agreed-upon service levels, are delivered in... ...following are typical job duties and responsibilities for a Service Delivery Manager:
Maintain accurate and up-to-date documentation of service...
...Working alongside the Service Delivery Manager you will be responsible for maintaining strong customer relationships and improving our services to... ...ability to pick things up quickly.
Experience of working in an ITIL environment and a clear understanding of the framework....
...part of something special.
About The Role
The SIAM (Service Integration & Management) ITIL Process consultant reports to the Head of SIAM in our... ...This critical role leads on the roadmap definition, delivery, and effectiveness of ITIL processes (ITIL 4 aligned) with...
Skill – Service Desk – Delivery Manager
Level – AD Level (18+ Yrs)
Location – Bangalore
Notice Period – Short Joiners only
Please refer to... ...well and to avoid revenue loss.
Responsible for running an ITIL compliant operation and enforcing security and compliance...
