Search Results: 5,591 vacancies
...Lead Consultant - Incident Manager – Production Support - ITO079777
Genpact (NYSE: G) is a global professional services and solutions firm delivering... ....
· Application production support experience along the ITIL framework.
· Experience with Service Now, Catchpoint,...
...service agreement. Your typical day will involve managing critical incidents and ensuring timely resolution to minimize business impact. Roles... ...Support and Incident Management tools. Solid understanding of ITIL processes and best practices. Experience in managing and supporting...
...Service Management KPIs and performance, e.g. Incident Management, Problem Management and Change... ...)
Provide training and support on the ITIL v4 Service Management Framework, 3M... ...prior to start).
~5 + years of experience leading/managing ITIL Incident management, change...
...Job Description: This role manages Severity or Major Incidents that are impacting the client on production or financial environment. The Major... ...based on the Major Incident Management best-practices and ITIL process standardization
Ensure consistent end-to-end application...
...Service Delivery Manager (SDM) leads end to end the MPS and/or MDS delivery... ...customer escalations and incidents .
Ensure asset management... ...and Coordination (Ops Mgmt) Analytical Problem Solving Conflict... ...Business & Financial Acumen
ITIL foundation, process and tools knowledge...
...yrs
Job Description:
As a ServiceNow Lead Dev, your primary responsibility is to... ...ServiceNow platform, including Service Catalog, Incident Management, Problem Management, Change... ...AMQ, RabbitMQ.
~ Strong understanding of ITIL processes and IT service management principles...
LA/AC - Network Lead
Position Description
10+ years relevant technical experience in... ...during Major Issues.
• Provide incident response & resolution as part of the 24x7... ...all is work carried out in accordance with ITIL Incident Management guidelines
• Should...
...Experience :7-12 yrs
Team Leadership:
Lead, mentor, and supervise the service support... ...and resolution of service requests and incidents.
Maintain a comprehensive knowledge base... ...Experience with ticketing systems and service desk tools.
ITIL certification is a plus....
...projects in own tower (platform/dbase/ middleware/ backup)
# Lead the structural/ architectural design of a platform/ middleware/... ...Knowledge management
2.
New projects
Timely delivery
Avoid unauthorised changes
No formal escalations
ITIL Change Mgmt
...Ensures IT managers or Team Leads are properly identifying and committing... ...Works with Service Desk, Incident Management, etc. and Problem Analyst... ..., atleast 3-4 years in problem mgmt.
~ Strong communication and... ...principles and processes
~ ITIL V4 / 2011 Foundation or Intermediate...
...Do
Job Description:
As a cross functions lead, you should act as a Single point ofcontact for the execution of ITIL Processes like incident management,problem management, change management, etc. designed for a singleCustomer or as per SIAM framework in Multi-vendor...
...unstoppable together!
Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled... ...or more of the Information Technology Information Libraries (ITIL) - (Incident, Problem, Change, Service Level, Asset, Configuration,...
...WALK-IN INTERVIEW FOR ITIL INCIDENT MANAGEMENT-TECHNOLOGY SUPPORT ON 15th & 22nd May'24 AT PUNE
Greeting from Infosys BPM Ltd.,
You are kindly invited for the Infosys BPM::Walk-In Drive on 15th & 22nd May'24 at
PUNE.
Please carry copy of this posting to...
....
* Basic knowledge in VMWARE.
* Satellite server configuration.
* Kickstart Installation.
* Knowledge in HP hardwares.
* Performanace Management.
* knowldege about ITIL Standards.
* Good Troubleshooting skills and Root cause analysis skill.
Linux Admin...
...results
JOB DESCRIPTION
NTT is a leading global IT solutions and services organisation... ..., and resolving escalated technical incidents and problems to ensure the restoration of... ...with a Bachelor’s or equivalent degree
ITIL certification
Required Experience:...
...Applicant,
We at Computacenter have few opportunities for Shift Lead’s (ITIL – IM, PM, CM, MIM) for Bangalore location.
If this... ...in team management
Proactive approach to resolving P1/MIM incidents.
Exposure in Change Management, Problem Management Process....
...The new Health Care Company will be a leading global diversified health technology company... ...Make in this Role
As a Help Desk/Major Incident Management Analyst, you will have the opportunity... ...Certification
Experience with ITIL processes and IT Service Management, reporting...
...Storage group creation, Zoning and troubleshooting.
System level programming in Unix shell scripting, Automation.
Complying with the ITIL framework of Problem Management, Change Management.
Demonstrates an understanding of business operations and system requirements...
...Job description TECHNOLOGY WALK-IN DRIVE FOR " Incident Management and Change management" SKILL ON 15th ,17th .22nd May 2024 at Hyderabad... ...and focused on business partner understanding and impact.
~• ITIL V3/V4 certification is ideal but we are okay with ITIL skilled resources...
...WALK-IN INTERVIEW FOR INCIDENT & CHANGE MANAGEMENT-TECHNOLOGY SUPPORT ON 15th & 22nd May'24 AT PUNE
Greeting from Infosys BPM Ltd.,... ...accurate and focused on business partner understanding and impact.
ITIL V3/V4 certification is ideal, but we are okay with ITIL skilled...
