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Technical Support Specialist :- IT Service Desk experience 1-5 years- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc.)- Understanding of Windows X operating system- Assisting with configuring/troubleshooting of Software and Hardware-...
Service Desk Manger
Position Description
Service Desk Manger
Exp: 8-15yrs
Work Environment: 24X7 operation, EST
Location: Bangalore... ...from office.
Your future duties and responsibilities
IT Service Desk Team, Operations and Customer Management
Service...
...IT Service Desk Agent(24*7 Support Rotational Shifts)
Job Locations - Pune, Kolkata, Hyderabad, Mumbai, Bangalore.
The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking...
...determination (level 1) in support of scope of services with related hardware, software and... ...required.
• Act as service desk's advocate when dealing with other... ...Bachelor’s in computer science, Engineering, or related discipline with an IT certificate / diploma
• 1.5 to...
...Role Purpose
The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives
Do
# Be responsible for primary user support and customer...
...to 15 daysResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues... ...generate reports for management review.- Collaborate with other IT teams to escalate and resolve complex technical issues.- Maintain...
Role : Service Desk Analyst Responsibilities :- Experience in using helpdesk ticketing system- Office 365 and SharePoint experience- Automation for current IT processes, enhancing the current processes- Good knowledge of ITIL based Incident/Change/Problem management- Outstanding...
....
About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security... ...resolution based on deep product knowledge.
Must have Skills: Service Desk Management,
SSI: Service Desk Voice Support NON-SSI
Good to...
...Financial Outcomes
Ensure optimal usage of IT resources and supporting contracts
... ...the development of long-term strategies for service delivery and operations, aligning them with... ... Proven leadership in managing IT service desk operations and team performance with team size...
...Experience Creating User and Groups with Special Permissions.
Hands on Experience of Configuring Security Policies for Domain and Service Level.
Worked on installing and configuring VPN access on client machines.
Work on MBM ,Bit locker for providing the key for the...
Job Summary :The Service Desk Operations Analyst (remote, outsourced) is responsible for first line troubleshooting of technical issues, resolving... ...can be resolved remotely.- Manage assignments and status of IT work queues for tier 1 requests.- Support the onsite team with...
...equipment and systems.
Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other...
...Greetings from Micro Academy
Job Opportunity for BSc (IT, Computer) or B.Tech , BE, BCA, MTech, MCA, MSc (Computer) graduates !!!
:
L1 Service Desk
Education BSc (IT, Computer) or B.Tech/ BE, BCA, MTech, MCA, MSc
Location - Bangalore (onsite)
24/7 rotational...
...The Global IT 3 rd line Service Delivery team are responsible for the delivery of IT support services to our internal customers across our estate... ...include the use of remote-control software, email advice and at desk support to RWS’s pan Global user base.
Responsible for the...
...The Global IT 3 rd line Service Delivery team are responsible for the delivery of IT support services to our internal customers across our estate... ...include the use of remote-control software, email advice and at desk support to RWS’s pan Global user base.
Responsible for the...
Rs 2.76 - 3 lakhs p.a.
...Support the Asia Pacific Commercial Information teams by providing services on a full range of support tasks including but not limited to,... ...Commercial Information
Designation: Commercial Administrator - Information Service Desk
Vacancies: 1
Experience: 0 - 1.0 Year(s)...
...Technical Support/Service Desk Agent L1 will be the part of Global Support Team supporting the Client Full Time Employees Vendors/Contractors... ...servicenow ticketing tool.
Acts as single point of contact for all IT related issues.
Provides status and updates on tickets to...
...level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs... ...customers
Requirement :
• Proven experience as a help desk technician or other customer support role
• Tech savvy with...
...Apply now!
What you'll do
Together with a passionate internal IT team and external strategic partners, you will implement, deploy,... ...market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience...
...or applications while exemplifying strong proficiency in customer service.
~ Receives calls from internal employees and is the first-line... ...various reference manuals, knowledge base, and publications used by IT Support and other staff in order to effectively share knowledge...