...battery damage)4. Register and control of IT assets assignment5. Diagnose a network failure... ...keep them running smoothly.Process 4 :IT Service Delivery Management- Collaborating with... ...Requirements :- 3 Year as, IT Support specialist/Help Desk Agent L2- IT Support Management, IT...
...Shift Timings: US Shift
Brings L1,L2 IT support of hardware and software computer’... ...required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers... ...of experience as a IT Support Specialist/Help Desk Support
~ Prepare a computer with basic...
...Experience Creating User and Groups with Special Permissions.
Hands on Experience of Configuring Security Policies for Domain and Service Level.
Worked on installing and configuring VPN access on client machines.
Work on MBM ,Bit locker for providing the key for the...
...Supervising employees who obtain information from services requester, log information into proper call... ...areas. • Guide and support the Service Desk team dealing with incidents, service... ...certification is a plus • 5 years or more in IT Service Management environment. • Demonstrated...
...members efficiently and accurately. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.
As the front line responsible for addressing basic technical issues, the Helpdesk's objective is to quickly identify and...
...rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination... ...individual and team performance targets including: service level, resolution, productivity, and quality standards...
...Job Summary: The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently...
...POSITION SUMMARY As IT Service Desk Analyst, you will provide overall technical operation of the internal IT environment, so end users can accomplish... ...tasks. This includes actively resolving escalated end-user help requests within established SLAs. Additionally, you will...
...We are looking for a Help Desk Technician to become a part of our team. As a Help Desk Technician... ...for providing exceptional customer service and technical support to our clients. The ideal candidate should possess basic IT knowledge excellent communication skills problemsolving...
Rs 1.44 - 1.8 lakhs p.a.
...Position: BMS & Help Desk
Qualification & Competency: Any Graduate (Science)
Experience - 1 to 6 Years
Salary: 12 to 14 K
Job... ...Presence in BMS room as per shift operation, Help desk for Utility Services.
2) Centre point of contact for all the facility activities....
...Job Description – Help Desk Support I
System Soft Technologies is a leading technology company... ...technical solutions and consulting services to enhance innovation, business value, and... ...associates who cover the full spectrum of IT expertise. We are distinguished by our ability...
Rs 8 - 9 lakhs p.a.
...Legal Counsel, Human Resource, IT and Facilities management. Each... ...role:
You will report toHelp Desk Analyst, Operations.
You... ...necessary to maintain department service level agreements
~Maintain and... ...~Enhances team productivity by helping others
~Provides technical supervision...
Ensuring low down time for production desktops.
Preventive / Corrective maintenance of all the desktops.
Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.
Responsible for Backups and Restore of critical data according...
...To ensure effective management and smooth operations of the Vendor Support Help Desk, providing high-quality service to vendors while driving process improvements and maintaining compliance with company standards.
Key Result Areas
Operational Excellence: Lead the...
Rs 3 - 6 lakhs p.a.
...Basic Requirements:
? Excellent customer service experience is vital
? Excellent... ...Technical Requirements:
? Effective IT Troubleshooting Skills
? Ability to Support... ...comparable preferred
? Call Center / Help Desk experience preferred
? JIRA system experience...
...Consultant– Service desk - ITO081339
Genpact (NYSE: G) is a global professional services and solutions... ...more complex calls to the relevant IT Support members.
• Arrange for external... ...providing self-service articles and help documentation for common issues across Service...
...Herbalife is a global nutrition company that has helped people pursue a healthy, active life since... ...GBS Account and Client Management Help Desk Agent will manage a customer-focussed Help... ...RESPONSIBILITIES/DUTIES:
Deliver high service level quality according to KPIs and SLAs...
...SERVICE DESK MANAGER | COIMBATORE | PRODUCT CUSTOMER SUPPORT | UK/US/INDIA ROTATIONAL SHIFT... ...We’re a workplace technology company helping organizations to achieve three key outcomes... ...Address SLA areas of concern while evaluating IT service requests approaching or exceeding...
Rs 50000 per month
...Alphanumeric is hiring a English-speaking Customer Service Helpdesk to work from home providing... ...India.
Experience in Customer Service, IT Support, Technical Support or related fields.
Position Summary:
Provide Service Desk support to external customers and users...
Rs 5 - 30 lakhs p.a.
...Role Description The Service Desk Engineer will be the first point of contact for users who are experiencing IT issues. The role involves troubleshooting technical problems, providing timely customer support, and ensuring that service standards are met. The engineer will use...
Rs 5 - 6 lakhs p.a.
...Information Technologies & Computer systems.
Controlling & Evaluating IT & electronic data Operations.
Managing Helpdesk & On-field... ...Management,Client Management,Field support Staff
Designation: Help Desk Manager (Technical)
Vacancies: 1
Experience: 10.0 Year(s) - 2...
...Help Desk Support Executive
Hyderabad India
Company Description:
DDi a MakroGroup of Company ()
DDi is an... ...Description:
We are seeking a highly motivated and skilled Service Desk Support Engineer to join our dynamic IT team. The successful candidate will play a crucial...
...point for the agents in solving issues presented to the Account Service Desk
Do
# To support the service desk agents in prompt delivery... ...troubleshooting and follow-up
# Coordinate with other IT teams as appropriate for closure of any escalated ticket
# Act...
...collaborate with various teams and external stakeholders that deliver IT service management in
· Being the first point of contact for customers... ...incidents and requests are logged within CSD (Civica Service Desk) in a clear, concise, and professional manner, ensuring all...
Technical Support Specialist :- IT Service Desk experience 1-5 years- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc.)- Understanding of Windows X operating system- Assisting with configuring/troubleshooting of Software and Hardware-...
...DESCRIPTION
NTT is a leading global IT solutions and services organisation that brings together... ...technology partners and emerging innovators, we help our clients solve some of the world’s... ...The Senior Managed Services Service Desk Agent acts as the escalation point of contact...
...Wipro is hiring for Service Desk Analyst role for Chennai (Shollinganallur) location.
Interested candidat es can share the ir updated... ...English Communication skills is mandatory.
Experience into IT Service Desk on paper (minimum 1 year)
Desired Candidate...
...Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives
Do
# Be responsible for primary user support and customer...
...owners alike.
The Guest Service Agent greets and registers guests... ...being kind, cooperative, and helpful and never forgetting the person... ...Housekeeping, F&B, Engineering and IT.
• Report problems with hotel... ...-to-day functions of the front desk are completed, including but...
...to 15 daysResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues... ...generate reports for management review.- Collaborate with other IT teams to escalate and resolve complex technical issues.- Maintain...