About the job

As a Customer Support Agent at SATHYA Technosoft India Private Limited, you will play a crucial role in ensuring our customers receive exceptional service and support. We are looking for someone who excels in effective communication, is proficient in spoken English, and has a passion for building strong client relationships.

Key responsibilities:

1. Provide timely and accurate responses to customer inquiries via phone, email, and chat
2. Assist clients with troubleshooting technical issues and provide solutions in a professional manner
3. Build and maintain positive relationships with customers to enhance their overall experience
4. Collaborate with internal teams to escalate and resolve customer issues promptly
5. Identify opportunities to upsell or cross-sell products and services to customers
6. Monitor customer feedback and identify trends to improve our support processes
7. Stay up-to-date on product knowledge and industry trends to better assist customers

If you are a customer-focused individual with a knack for problem-solving and a drive to deliver top-notch support, we want you to join our team at SATHYA Technosoft India Private Limited. Apply now and be a part of a dynamic and growing organization!

Skill(s) required

Client Relationship Customer Support Effective Communication English Proficiency (Spoken)

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are from Chennai, Coimbatore, Tirunelveli, Thoothukudi only

Salary

Probation:

Duration: 3 months

Salary during probation: ₹144,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 2,00,000 - 2,16,000 /year

Perks

Cab/Transportation facility

Number of openings

About SATHYA Technosoft India Private Limited

SATHYA Technosoft India Pvt. Ltd. is a leading IT services company headquartered in Tuticorin, Tamil Nadu. Established in 2008, we specialize in web design & development, digital marketing, domain and hosting services, cloud solutions, software applications, and IT infrastructure support.

With over 15 years of experience, we have built a strong presence across South India, serving thousands of clients from diverse industries. Our goal is to deliver reliable, innovative, and customer-focused digital solutions that help businesses grow and succeed.

Join our dynamic team and be a part of a fast-growing organization that values innovation, teamwork, and career development.

Activity on Internshala

Hiring since November 2025

1 opportunity posted

Additional Questions

By continuing as a candidate, you agree to our T&C .

Already registered? Login

By continuing as a candidate, you agree to our T&C .

Already registered? Login

Customer Support Agent - Fresher