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- ...About The Opportunity A fast-growing business process outsourcing (BPO) and customer experience services provider supporting global clients... ...sectors. We operate on-site contact centres in India delivering chat-based customer support, technical assistance, and order...ChatShift work
Beyond Border Consultants
Ahmedabad2 days ago - ...community-driven mobility solutions. Job Summary As the Process Excellence Manager – Customer experience , you will play a critical... ...Map and assess existing support workflows (inbound, outbound, chat, and on-ground interactions) for driver issues. Identify inefficiencies...Chat
Namma Yatri
Bangalore2 days ago - ...Customer Operations CHAT/VOICE- Process Manager India- Pune |Full-time (FT)|Customer Operations | Job ID _ Shift Timings Flexible 24x7 |Management Level Manager Specialisation International BPO, Chat/Voice eClerx is looking to hire an experienced professional with...ChatFull timeFlexible hours
eClerx Investments Ltd
Chandigarh19 days ago - ...operations, handling high-severity incidents, and overseeing escalation processes in mission-critical infrastructure environments. Exposure to... ...candidate will be responsible for answering inbound calls / chats / emails and resolving high-priority customer issues, service disruptions...ChatImmediate startShift work
eClerx Investments Ltd
Mumbai17 days ago - Job Purpose and Impact The Process Engineer applies engineering techniques to assist in the improvement of manufacturing processes and... ...opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed...Chat
Cargill
India9 days ago Rs 0.5 lakh p.a.
...Handle customer queries via phone, email, or chat in a timely and professional manner Resolve customer complaints by identifying... ...issues to the appropriate internal teams Maintain strong product, process, and policy knowledge Follow standard operating procedures (...ChatShift workNight shiftAim Plus
Chennaia month ago- ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location- Pune Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat. About Us: At eClerx, we pride ourselves...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune19 days ago - ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat/Inbound voice eClerx is looking to hire an experienced...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune19 days ago - Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA About Us Are you an experienced leader in the BPO/customer operations...ChatFull timeFlexible hours
work force nexus
Pune2 days ago - ...ROLE SUMMARY The Process Excellence Leader is responsible for driving operational efficiency, embedding a culture of continuous improvement... ...etc. ▪ CRM systems like Salesforce, Kapture, Zendesk etc. ▪ Knowledge of BOT, AI tools or Automation in Chat and Calls....Chat
Mosaic Wellness
Mumbai9 days ago Rs 0.5 - 4 lakhs p.a.
...We are seeking a Chat Process Executive to provide excellent customer support through digital chat channels. This role is ideal for individuals with strong written communication skills who can efficiently resolve customer inquiries and ensure a positive online experience....ChatSkyway Solution
Sahibzada Ajit Singh Nagara month ago- ...We are looking for a dedicated and experienced Quality Team Leader for our Chat Process to lead and supervise a team of Quality Analysts. As a Team Leader, you will be responsible for managing the quality evaluation process, ensuring adherence to performance standards, and...ChatShift work
eClerx Investments Ltd
Chandigarh19 days ago Rs 3 - 10 lakhs p.a.
...basic computer knowledge ~ Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction ~ A Customer Care Executive Voice Process is responsible for providing timely and effective assistance to customers. ~ The role...ChatTalent Acquaintance
Agartala17 days agoRs 15500 per month
...Email and Chat Process Executive Intern Company: Skillzenloop Location: Remote Job Type: Full-time Internship Duration: 1–3 Months Stipend: ₹15,500 per month About Skillzenloop Skillzenloop values customer satisfaction and professional communication...ChatFull timeInternshipRemote jobSkillzenloop
India1 day ago- ...handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an... .... Adhere to all company policies and compliance standards. Process Improvement: Analyze and optimize operational processes to identify...ChatFull timeFlexible hoursShift work
Cogneesol
Pune1 day ago Rs 2.5 - 3.5 lakhs p.a.
...Location - Mohali Process: - Chat Process Salary - Up to 28,000 CTC + Attractive Performance Incentives Working Days - 5 Days a Week Shifts - Rotational Shifts Qualification - 12th Pass and Above Required Candidate profile How to Apply : Interested...ChatShift workManjit Singh(Proprietor Of Skyway Solution)
Sahibzada Ajit Singh Nagara month ago- ...Key Responsibilities: Handle customer queries through calls, emails, or chats as per process requirements Maintain accurate documentation and update systems regularly Ensure timely resolution of issues while adhering to quality standards Coordinate with internal...ChatShift work
Olive Green Consulting
Bangalore2 days ago Rs 0.35 - 0.5 lakhs p.a.
...Non-Voice Process Executive jobs in Delhi NCR are suitable for freshers who prefer backend work instead of calling customers. In these roles, communication happens through email, chat, or internal systems rather than phone calls. Many BPO and service companies hire candidates...ChatFull time- ...account for end user. .Maintain a deep understanding of client process and policies .Reproduce customer issues and escalate product... ...qualifications .Previous experience in a customer service role chat/email/voice .Effective probing skills and analyzing / understanding...ChatFlexible hours
Genpact
Gurgaon16 days ago - ...APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by... ...Analyze call centre data and trends to identify opportunities for process improvements and optimization. Conduct regular performance...ChatShift work
eClerx Investments Ltd
Pune17 days ago Rs 0.5 - 5 lakhs p.a.
...We are seeking a Chat Process Associate to join our customer service team. This role is ideal for individuals who are excellent communicators and thrive in a fast-paced environment, providing efficient and effective support to customers through chat interactions. Roles and...ChatSkyway Solution
Sahibzada Ajit Singh Nagara month ago- ...solutions to meet diverse industry needs efficiently. Job Overview FLY Consulting Services is seeking a dedicated Junior Technical Chat Process Executive to join our team in Hyderabad. This full-time position requires a professional with 1 to 3 years of experience in...ChatFull time
FLY Consulting Services
Secunderabada month ago Rs 3.5 lakh p.a.
...Job Details: Designation: Process Executive CTC: INR 3.5 LPA Job Location: Hyderabad Roles and Responsibilities: Response, diagnosis, resolution and tracking by phone, email, Chat (Highest %) and social media of customer support queries. Knowledge of Workspace...ChatMazenet Solution
Secunderabad5 days ago- ...#CreateTheFuture About This Role We are seeking a skilled Process Improvement Lead to drive business performance enhancement through... ...#JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:...ChatLocal area
VOIS
Pune2 days ago - ...Candidate should have the ability to quickly and efficiently assimilate process knowledge and be good at problem-solving and root cause analysis.... ...understanding of Call center WFM metrics and work experience in Chat processes in an added advantage - Sense of ownership to...Chat
eClerx Investments Ltd
Mumbai19 days ago Rs 0.5 - 3.5 lakhs p.a.
...Description We are looking for enthusiastic individuals to join our team at Mphasis in a Chat Process role. This position involves providing exceptional customer service through online chat support, addressing customer inquiries, and ensuring a positive experience. Responsibilities...ChatOne Degree North Human Resource
Bangalore6 days agoRs 1 - 6 lakhs p.a.
...We are seeking a Customer Service Executive for a blended process that includes voice and chat support. This is an excellent opportunity for both freshers and experienced professionals with a passion for providing exceptional customer service. The ideal candidate will...ChatOdd jobImmediate startDay shiftImaginators Try Going Beyond
Delhi24 days agoRs 2.5 - 4.5 lakhs p.a.
...Job Description International Customer Support Executive Chat and Voice process Location: Malad / Goregaon Shift: International (Night Shifts) Working Days: 5 days a week, 2 rotational week-offs Transport: One-way cab facility provided Salary: Up to ₹5.3 LPA...ChatShift workNight shiftTech Mahindra Limited
Mumbaia month agoRs 4 - 8 lakhs p.a.
...Key Responsibilities: Handle inbound and outbound voice and chat support for international customers Resolve customer queries efficiently... ...with team members and other departments Adhere to process workflows and quality standards Candidate Profile: Excellent...ChatShift workNight shiftAxis Consultants New Delhi
Delhia month agoRs 4.9 - 8 lakhs p.a.
...Actively hiring Email And Chat Process Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 4,90,000 - 8,00,000 ₹ 4,90,000 - 8,00,000 /year...ChatImmediate start
