Average salary: Rs514,393 /yearly
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...Description
The Role:
We are currently seeking 2 motivated Contact Center Agents to join our Contact Center team in India,... ...documented solutions and/or workarounds.
You will be escalating to internal support resources and Subject Matter Experts when necessary....
...Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic... ...and OBS network
Liaise with the other OBS groups to resolve contact center faults on the network.
Log and track faults for voice...
...Duties & responsibilities:
Initiate telephonic contact with students/parents data source in order to generate prospective clients for overseas studies and assign to respective branch counsellors for expert level call back.
Interacting contacts via live chat, emails,...
...incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated calls and takes full... ...navigates through various applications, reference materials and uses internal resources effectively. Understands how the issues impact the business...
Job Role : Program Manager with Contact Center SkillsLocation : Austin, TX (Onsite).Job Description : We are seeking a highly experienced Program Manager with Contact Center Skills to join our dynamic team. The ideal candidate will have 7+ years of proven expertise in managing...
Job Description :
Develop objectives for the call center's day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (costs, customer service metrics etc.)...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
...play an important role to lead the Global Platform of our market leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development maintenance...
Rs 4 - 6 lakhs p.a.
...improving products or processes, to ensure we deliver for our customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception handling Should have proper diction and command on English language...
...concerns.
Sound decision making.
Primary Skills
Strong Communication & Customer Service Skills.
Minimum 12+ years of international contact center experience.
Secondary Skills
Must be able to effectively adapt to accelerating changes.
This is remote work...
...Assistant Vice President – Contact Centre Analytics - INS023267
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial...
...part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as...
...new technology
Requirements
SKILLS AND QUALIFICATIONS:
~ At least 3 years of working experience in IT.
~ Contact Center Support Engineer (Ring Central or Nice CX One Tier 3)
~ Knowledge of Network cabling and cable management
~ Experience...
Job Description :- 5+ years in contact center engineering focused on designing, implementing, and operating contact center workflows and call flows with Cisco UCCE and Five9.- In-depth knowledge of Cisco UCCE architecture, components, and integration.- Proficiency in Five9...
Responsibilities :- Consult Business team for the technical requirements of the product and services for Unified Communication, Contact center services.- Technical evaluation of the technology, OEM products, Solution Interop testing.- Designing, planning of technical solution...
~ Job Title – RESOLUTION SPECIALIST, CONTACT CENTER
~ Position Level – K
~ Work Location – Bangalore
~10 months – 3 Years of relevant... ...while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours...
Responsibilities:
Will perform pre-sales.
Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity.
Develop and oversee the creation of high-level solution architecture, ensuring alignment...
...We are looking to hire an internal auditor with brilliant accounting and analytical skills. Internal auditors are expected to be organized... ....
Overall supervision of planned annual audits.
for contact HR Aryan Sharma hidden_mobile (10 Am to 6 Pm.)
Share your CV...
...Principal Consultant - Contact center BA - ITO079678
Genpact (NYSE: G) is a global professional services and solutions firm delivering... ...training materials and deliver training sessions to clients and internal teams on Nuance cloud technologies, NICE Cxone integration, and...
...mins walking from Dadar railway station. ) Expectation : in the sequence of priority - Min 5 years of Prior experience of working at a Contact Centre/BPO. - Min 3 yrs of experience in a leadership role, monitoring performance and coaching the team/managing operations. -...
