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...Job description: Major Incident Manager (IC Role) This role manages Severity or Major Incidents that are impacting the client on production or financial environment. The Major Incident Manager (MIM) is expected to manage and take the leadership/Ownership of the incident and...
...Job Description Incident & Problem Management Analyst
Summary of Position:
The Incident & Problem Management Analyst will be responsible for ensuring a cohesiveness incident and problem management practice for Inspire Shared Services. The role will lead the Major Incident...
...Senior Analyst - IT Service Delivery
Experience: 5 to 8 years.
EMEA / APAC rotational (with possibility of weekend... ...:
Analyze Data and create Reports for Service Management KPIs and performance, e.g. Incident Management, Problem Management and Change Management....
A Security Analyst, also known as an Information Security Analyst or Cybersecurity Analyst... ...and mitigating potential security threats, managing security tools, and ensuring compliance... ...threats.- Investigate and document security incidents to understand the root cause and...
...Position Summary
As an Incident & Support Analyst, you will be responsible for providing technical support and resolving incidents reported by... ...agreements (SLAs).
Key Responsibilities:
1. Incident Management:
- Receive, log, prioritize, and resolve incidents...
...operation requirements.- Ensure the documentation and closure of assigned tickets through the ITSM according to the IT. Request and Incident Management Procedures :IT Asset Management : Prepare IT assets with basic configuration and ensure the labeling for inventory and control....
...development and implementation of security protocols, including incident detection and prevention measures.
Implement or coordinate... ...You’ll Need
Bachelor's degree in IT, engineering, business, management or a related field, or equivalent work experience
Minimum...
...periodic access reviews, data collation /analysis & reporting, managing various security control books and procedural documentations etc... ...compliance to those, conducting investigations and reporting of security incidents. He/ She shall be involved in imparting security training and...
...Job Description
What success looks like in this role:
Job Title: Major Incident, Problem and Change Management - Service Management Analyst 1
Location : Bangalore
Who we are:
Unisys is a global information technology company that builds high-performance,...
...electronic application; reinsurance and decision management software. Sapiens’ digital platform... ...:-
• Lead and mentor a team of SOC analysts, fostering a culture of continuous learning... ....
• Conduct in-depth security incident analysis and investigations, leveraging threat...
...Description : - This job is primarily responsible for applying a high level of depth and breadth of expertise in the area of Major Incident Management. - This position is also responsible for providing technical direction and leadership in areas of Problem and Change Management...
...and resolution of customer issues
Maintain accurate records of customer interactions and transactions
Record and classify received Incidents and undertake an immediate effort to restore a failed IT Service as quickly as possible.
Distribute, share, or assign tickets to...
...Experienced (relevant combo of work and education) Education Desired :
General Equivalency Diploma Travel Percentage :
0% Senior Incident Manager - 24/7 Rotational Shifts
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some...
...inclusion across all dimensions as we welcome and celebrate individual differences.
SOC Analyst - Incident Responder
In this role you will be responsible for Incident Management for Global Infosec Operations ensuring safe cyber space at Accelleron.
Reporting to the...
...As an Incident Manager, a member of IT Service Management pool within the SAS 24x7 Global Operations Center, you will participate in operational and transformational initiatives as related to Service Management. As an Incident Manager, you will be responsible in the ongoing...
...Description
Salesforce’s Centralized Incident Response Team is an expert group of technical incident management engineers whose primary responsibility is ensuring the rapid mitigation of any severe events undermining the success of Salesforce’s customers and partners. We...
...Department : DD&IT (Digital Data)
Are you an experienced IT professional with a passion for managing change and incidents? Are you ready to take on a new challenge in a global healthcare company? We are looking for an Incident/Problem and Change manager to join our...
...Job Description: This role manages Severity or Major Incidents that are impacting the client on production or financial environment. The Major Incident Manager (MIM) is expected to manage and take the leadership/Ownership of the incident and coordinate all the action plans...
...primary responsibility will focus on the following key areas:- Managing RMM (Remote Monitoring and Management) systems to ensure the smooth... ...tools, concepts, and practices of IT technical support and incident management - Strong ability to analyze root cause and troubleshoot...
7+ Years in MIM, Maintain Incident Management Process which requires adding an Incident Focal role 24x5 (Mountain Standard Time - MST) with weekend on-call. o Drive all major incidents to resolution and provides all the proper communication during and after the issue is resolved...
