Average salary: Rs1,505,356 /yearly
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...and resolution of customer issues
Maintain accurate records of customer interactions and transactions
Record and classify received Incidents and undertake an immediate effort to restore a failed IT Service as quickly as possible.
Distribute, share, or assign tickets to...
...activities at the Group level (for example, Group Finance or Group Risk management).
Functions OPS is part of BNP Paribas Group IT and is... ...and to be part of the transformation roadmap.
Job Title:
Incident Manager
Date:
March 2024
Department:
ITGP...
...environments- Custom ServiceNow application support - how to identify and manage issuesResponsibilities :- Participate in client's meetings,... ...Level module, Service catalog requests, catalog tasks and Incident support.- Open and work on tickets with ServiceNow support formerly...
...for the Customer to provide the status update whenever a major incident occurs
Driving the MI Bridge through involving all relevant... ...and root cause is identified (through coordinating with problem Management process)
Coordinating with the process managers (capacity manager...
7+ Years in MIM, Maintain Incident Management Process which requires adding an Incident Focal role 24x5 (Mountain Standard Time - MST) with weekend on-call. o Drive all major incidents to resolution and provides all the proper communication during and after the issue is resolved...
...end WFM process.
Roles and Responsibilities:
1. Ensure agents adherence are met - Use Nice WFM and Genesys (Pure cloud) to manage all queues to provide direction to the respective LOB’s in order to effectively communicate to the leadership to maintain the agent’s...
...owned and leased real estate.
IFC's Real Estate and Facilities Management Unit (CBARE) is part of IFC's Budget & Administration Department... ...sustainability.
Within CBARE, CBA seeks a Facilities Analyst based in Chennai, India. The position reports to the IFC HQ Real...
...Responsibilities & Key Deliverables
Enhance and elevate data quality across PLM, ERP, and other key data management systems, ensuring comprehensive data availability
Develop and define clear protocols for robust data management & ensure strict adherence to SOPs for any...
...security certification.- Experience/understanding of Vulnerability Management. Distribute Vulnerability reports to relevant stakeholders and... ...and verbal communication skills.- Experience in Security Incident Management.- Knowledge about computer systems, networks, and applications...
...Description
Sutherland is seeking a reliable person to join us as a Manager - Senior Business Analystwho will play a key role in driving our... ...minimum experience of 12-15 years with 5+ years as a Business Analyst
Demonstrable experience as a client-facing business analyst...
...to accounts receivable follow-up in a consistent
and comprehensive manner.
Meet key performance indicators as established by management, such as
reducing the number of denied and rejected claims.
Review and appeal unpaid and denied claims.
Maintain patient...
...Assurance team is searching for a passionate and talented Sr. Workflow Analyst. They are responsible for driving efficiency related initiatives... ...job responsibilities
This person would be responsible for managing short/long term capacity plans by aligning actual staffing to...
...systems and networks. You will work closely with our security team to implement and maintain security controls, respond to security incidents, and assist in developing security policies and procedures. Your primary focus will be to protect the organization's infrastructure...
...Assistant Manager–Data Analyst - ANA010471
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies...
...flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide... ...of our business.
Job Description
Respond promptly to incidents reported through 1st line support or monitoring systems....
...Skill required: Network Billing Operations - Problem Management
Designation: Network & Svcs Operation Analyst
Qualifications: Any Graduation
Years of... ...their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation...
...EMEA region.
Job Title:
Sr. Support Analyst
Date:
1st May 2024
Department:... ...Function:
Reports to:
(Direct)
Project Manager
Grade:
(if applicable)
(Functional)... ...Handling ITIL Methodologies like Change, Incident, Problem, and Service Management
•...
...Candidate Requirement:
~ Expert in Troubleshooting, configuring & managing Active Directory DS 2019, DFS (DFSR and DFSN), AD FS & AD CS
~... ...~ Ability to collaborate and troubleshoot major incidents
~ Expert level knowledge on Microsoft Entra ID
~ Ability to...
...complement and reinforce its existing teams in the areas of IT risk management, cybersecurity and the fight against digital fraud.
Within IT... ...part of the team based in India.
Job Title:
Cybersecurity Analyst
Date:
15-Mar-2024
Department:
ITG
Location:...
...1 U.S. states and territories with offerings including Medicaid Management Information Systems (MMIS), fiscal agent services, program integrity... ...Summary
The primary responsibility of a Sr. Business Analyst (QNXT/Facets) is to analyze and document business processes, gather...
